Trusted Agent profile Β· Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,163 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,163

Reviews on Google

All 2 offices

Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 2,162 reviews on Google only. Show every review

5/5

Google

Rating only, no written review.

David Β· 26 June 2024 Β· Butters John Bee Crewe

5/5

Google

James is absolutely amazing, patient and so helpful

Shirley Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words Shirley, Well done James - BJB Lettings - Crewe

5/5

Google

Martin has been amazing with the move in to my new property, great help!

Alaba Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kinds words for Marcin. Butters John Bee Crewe Lettings Team

5/5

Google

James, I would like to say thank you very much for your dedication, you are very experienced in your job and you have been great!

Bethuel Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words about James, I am so glad you are happy with our service Kind Regards, BJB Lettings

2/5

Google

As a whole Butters John Bee is a poor company and needs a shake up. However, there are sometimes a few gems that try to make the company the best it can be. One of those is Lacey Eldridge. We have only recently had dealings with this young lady but she has been efficient, friendly, helpful and responsive to all our queries. When she has been busy and been unable to take our call she has phoned straight back which a lot haven’t and for that me and my partner are very grateful. Keep up the good work Lacey.NegativeQuality

KAYLEIGH Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 28 October 2023

Thank you so much for your great review, please do not hesitate to contact us if you need any further assistance. Kind Regards BJB Crewe Lettings

5/5

Google

Another issue I needed help with and Lacey has done her bit let's hope all goes smoothly. Thank you Tom

Thomas Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello and thank you for leaving a review for Lacey in Property Management.

5/5

Google

Excellent proactive customer service from Dominika. Has kept me informed and updated with regular phone calls.

Alan Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello and thank you for leaving a review for Dominika in Property Management.

5/5

Google

I dealt with a young lady called Lacey. She was very pleasant and accommodating. An asset to the company

Mrs Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello and thank you for leaving a review for Lacey in Property Management.

5/5

Google

Amit Nayee was really helpful and knowledgeable. He was a pleasure to have in our home as we decided to sell. Thank you Amit 😊 …

Sarah Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your Kind words Sarah, Well done Amit - BJB Crewe

5/5

Google

Great support in selling my house, with clear guidance and communication received from Amit. I was updated with progress at each step and there was clear information given on the current situation and the expected next steps.

Mark Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 28 October 2023

Thank you for your Kind words Mark, Well done Amit - BJB Crewe

5/5

Google

Lacey had amazing advice with my property and when asking about selling or buying Sophie was also eager to help, couldn’t recommend them more!

Tomislav Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello and thank you for leaving a review for Lacey in Property Management.

5/5

Google

Roksana from BJB did an amazing job valueing my house, I will be sure to contact her again as soon when I need to sell in near future!!

ε˜‰ζ•Carman Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words Carmen, Well done Roksana - BJB Lettings - Crewe

5/5

Google

Paige Malik and Maddy from the sales team on the front desk have been nothing but helpful with any enquiries I have, I also have great respect for them both and I find them easy to work with. Thanks to you both!

Dave Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for kind words about Paige and Madison we will relay this across - BJB Sales

5/5

Google

Ben has been very helpful when it came to renewing our tenancy and some other bits of paperwork that needed to be done , would definitely recommend Ben + Butters John Bee :) 5*

A Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello and thank you for leaving a review for Ben in Property Management.

5/5

Google

I would like to express my gratitude to James for his invaluable assistance throughout the process of applying for a new property. His consistent updates at every stage were highly appreciated, and his expertise proved to be instrumental in facilitating a smooth and successful application.

Sandra Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your very kind words about James, I am so glad you are happy with our service Kind Regards, BJB Lettings

5/5

Google

We are currently looking to sell a house and Roksana from the sales team has been incredibly helpful. Her professionalism and dedication made the process much easier. Highly recommend this letting agency!

Karolina Β· 26 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words Karolina, Well done Roksana - BJB Crewe

5/5

Google

James has been great at getting everything sorted and is always there to help if I needed it. Really easy experience having it being my first time moving out. Thanks!!

Missy Β· 16 June 2024 Β· Butters John Bee Crewe

Agent replied Β· 12 January 2025

Thank you for your positive review about James, I am so glad you are happy with our service Kind Regards, BJB Lettings

5/5

Google

James went above and beyond with his service . Thank you so much James.

CHRIS Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your lovely review, I am so glad you are happy with our service Kind Regards, BJB Lettings

5/5

Google

Thank you James for your Assistance. You have been most helpful and provided excellent service.

Zohaib Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words about James! BJB Lettings.

5/5

Google

I have just spoken to Ben very helpful and polite thank very much for helping out with issues

James Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello, and thank you for leaving a great review for Ben's services. Kind Regards, butters john bee Property Management

5/5

Google

Spoke to james in lettings, totally helped me out, finding a house, and also helped me out filling out the paperwork thank you again

Hannah Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your positive review about James in Lettings, I am so glad you are happy with our service Kind Regards, BJB

5/5

Google

Spoke to Lacey today, she was super helpful and really polite.

Mel Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words for Lacey. Crewe Property Management Team

4/5

Google

I love how James assisted with all he could so I would give him a 5 but the management particularly the one I communicated with over the phone was awful

Ropafadzo Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words about James! BJB Lettings.

5/5

Google

Had the pleasure of speaking to Lacey today as had some questions that needed answering, she was efficient, friendly and very helpful. Thank you

Emma Β· 27 May 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for leaving Lacey in property management such a lovely 5* review. Kind Regards butters john bee Property Management

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

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Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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