Trusted Agent profile · Cheshire
★★★★★
2,163 reviews across 2 offices and 1 platform
Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,163 reviews on 1 platform, rated 4.8 out of 5 overall.
Butters John Bee's two offices, most reviewed first. Each has its own page.
Showing 2,162 reviews on Google only. Show every review
5/5
GoogleBen was highly professional, supportive, and thorough throughout the process. He provided detailed property information, highlighting key features and answering all our questions clearly. His friendly demeanor and expertise made the experience seamless. I highly recommend his services.
Hello, thank you for leaving a review for Ben Whyte
5/5
GoogleCame into branch to sign my new tenancy agreement and Ben Parry was able to help and polite and friendly
Hello, thank you for leaving a review for Ben in Property Management!
5/5
GoogleWe were not having the best journey until Charles came in as manager, since then he listened to our needs and got the job done. Highly recommend him and his team including Paige, Maddie and Sophie. Thank you 👍🏻 …
Thank you for your kind words about Charles and the team.
5/5
GoogleWhenever I call in to the branch I am welcomed by Matt, given that he hasn't been at the store very long it is clear his experience has transferred very easily into this setting. He makes the task of finding our next investment property seem like much less of a task! Thanks for all your help Matt!
Thank you for your kind words about Matt
5/5
GoogleI just wanted to take a moment to recognize the brillaint service I’ve received from Maddie. With every interaction, I am impressed by her friendly and welcoming demeanor. Every time I’ve been into the shop, Maddie is always on the phone, and overhearing she is always professional and friendly. Not only is Maddie friendly, but she is also exceptionally efficient and knowledgeable. Every question I’ve had, whether simple or more complex, has been answered promptly and clearly. She is an asset to BJB Crewe!
Thank you for your kind words about Maddy
5/5
GoogleEmma was absolutely amazing and thorough with the house inspection.
Hi Mayara, thank you for leaving a review for Emmanuela in Property Management!
5/5
GoogleHad a viewing with maddy today she was very polite and helpful. Great service all round and very professional.
Thank you for your kind words about Maddy. Kind regards, BJB Sales
5/5
GoogleI saw Emma today she came to view the rental property I was in, I'm Laura Emma was very polite, efficient and helpful I would recommend any time. Thanks again Laura ☺️
Hi Laura, thank you for leaving a review for Emmanuela Akpoveta Utanuro in Property Management!
5/5
GoogleMaciej from Butters John Bee has been brilliant throughout our search for a new home, he is very patient with us and knowledgeable about the properties that we went to see, I would highly recommend and when looking to move would definitely use Butters John Bee
Thank you for your kind words about Matt. Kind regards, BJB Sales
5/5
GoogleWe had a house inspection done by Emma today. She was wonderful, professional, efficient , worked on our convenience and punctual. Great person to deal with
Hi Alona, thank you for leaving a review for Emmanuela in Property Management!
5/5
GoogleWe had our viewing with Ben Whyte. He is friendly and helpful. He very professional.
Thank you for your kind words about Ben. Kind regards, BJB Sales
5/5
GoogleJames was really helpful when it came to moving me in to my property. Thank you James for all your hard work!
Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings
5/5
GoogleJames has guided me through every step of the application process. I would like to thank him for always being available to answer my questions even on short notice. I highly recommend James to anyone looking for a property.
Thank you very much for the great review about James! Kind Regards, BJB Lettings
4/5
GoogleSophie was very friendly and really knowledgeable on the houses she was showing us around. She had the answers to a lot of our questions and got in touch with the sellers and responded promptly to further queries. By far the best agent we met with when looking for our new property.
Thank you for your kind words for Sophie
5/5
GoogleRating only, no written review.
Thank you for your kind words about James. BJB Crewe - Lettings
5/5
GoogleAlthough I didn’t purchase a new home at Alderford Gardens, I was very impressed by the way that Charlotte handled my enquiry - quick responses and honest opinions.
Hi Ralph. Thank you so much for taking the time and trouble to leave such a great review for Charlotte. We're delighted she was able to help you. Regards, Gary Fear, Branch Manager, Butters John Bee, Nantwich
5/5
GoogleCharles gave me great about future investments following the budget. I will be back to use Butters John Bee in the future.
Thank you for your kind words about Charles.
5/5
GoogleWhen purchasing our first home earlier this year from auction, Charles advised us on the sales process and answered any queries we had. Charles' advice was such a help and was always quick to respond
Thank you for your kind words about Charles.
5/5
GoogleCharles has been Very helpful and Informative, nothing too much trouble.
Thank you for your kind words about Charles.
5/5
GoogleAmit was very helpful and friendly with the whole process, and we were informed about every step of the process, and updated regularly. Thank you Amit.
Thank you for your kind words about Amit.
5/5
GoogleCharles was extremely professional and helpful. All questions we had were answered. Highly recommend ☺️
Thank you for your kind words about Charles.
5/5
GoogleI spoke to Charles on the telephone earlier this week. Charles was reassuring and provided me the information needed when considering selling my house in the future. I feel more confident with the process. I have had previously poor experiences with neighbouring estate agents, and i am happy to have found one that i can trust. Charles was polite and personable. It was a pleasure and i look forward to selling with Butters John Bee in the future. Thanks again Charles, what a credit to the company.
Thank you for your kind words about Charles.
5/5
GoogleBen was able to help despite last minute problems with our application. Thanks
Hello Olaide, thank you for leaving a review for Ben in Property Management
5/5
GoogleLooking at selling one of my properties…. Must RECOMMEND Sophie Cartwright at the Crewe office of Butters John Bee…. Outstanding performance and super helpful!… WELL DONE 👍PositiveResponsiveness, Quality, Professionalism, Value
Thank you very much for the great review about Lacey! Kind Regards, butters john bee Property Management
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.
ESTAS winners in one year, the group and its branches: 2017.
ESTAS awards by year, 20172017 1 Gold ESTAS 2017 winners
Source: ESTAS winners lists, as published, linked by year.
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Crewe has the most, with 1,885 reviews rated 4.7 out of 5, followed by Nantwich with 278.
Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.
