Trusted Agent profile Β· Cheshire

Butters John Bee estate agents in Crewe and Nantwich

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

2,150 reviews across 2 offices and 1 platform

buttersjohnbee.com

Butters John Bee has two offices, in Crewe and Nantwich (Cheshire). Together they have 2,150 reviews on 1 platform, rated 4.8 out of 5 overall.

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4.8 / 5

2,150

Reviews on Google

All 2 offices

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Our offices

Butters John Bee's two offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Butters John Bee, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

ESTAS

Industry awards

Butters John Bee and its branches won ESTAS awards in one year, most recently 2017.

ESTAS winners in one year, the group and its branches: 2017.

ESTAS awards by year, 2017 to 2017
  • 2017 1 Gold ESTAS 2017 winners

    • GoldESTAS 2017: Best Regional Group (6-20 Offices) in the UK, Sales

Source: ESTAS winners lists, as published, linked by year.

Latest reviews from every Butters John Bee office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Excellent customer service. This was my second time using BJB and the process was very smooth. Gary was very informative and friendly to start the selling process. Then Paige went above and beyond to help me sell my property and get the relevant paperwork completed to allow me to put an offer on a house I wanted. Always very friendly and professional. Highly recommend using BJB.

Amelia Β· 20 March 2025 Β· Butters John Bee Nantwich

Agent replied

Hi Amelia. Many thanks for taking the time and trouble to leave such a kind review for Nicola. She's a superstar in our New Homes team and I'm delighted that you have been so well looked after. All the best in your new home. Regards, Gary Fear, Branch mMnager, Butters John Bee Nantwich

5/5

Google

Ben helped resolve some changes I urgently needed fixing! Great help and very friendly! Thank you

Daz Β· 5 January 2025 Β· Butters John Bee Crewe

Agent replied Β· 12 January 2025

Hi Daz, thank you for leaving a great review for Ben in Property Management

5/5

Google

Ben P from Crewe BJB was a massive help in retrieving my security deposit. He persevered with an unresponsive landlord and resolved the issue for me. Thank you Ben!

Simplesi81 Β· 5 January 2025 Β· Butters John Bee Crewe

Agent replied Β· 12 January 2025

Hello, thank you for leaving such a great review for Ben Parry in Property Management

5/5

Google

James was very helpful with my rental application. Thank you James

Twumasi Β· 29 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 12 January 2025

Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings

4/5

Google

I had some hitches prior to moving in. I was unable to collect my keys in time and had to pay twice for a moving van. James was however quite helpful

Obinna Β· 23 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings

5/5

Google

Ben is absolutely brilliant. He has a genuine care for his tenants and landlords. Cannot fault him.

Daniel Β· 21 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Hello Daniel, thank you so much for taking the time out to leave such a great review for Ben in Property Management!

5/5

Google

I needed some help creating a tenancy agreement, I spoke to a very helpful woman called Lacey today. Who sorted it out quickly with no complications, would recommend thanks so much for the help.

Mark Β· 21 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Hello Mark, thank you so much for taking the time out to leave such a great review for Lacey in Property Management!

5/5

Google

Rating only, no written review.

Meshileya Β· 20 December 2024 Β· Butters John Bee Crewe

1/5

Google

Rating only, no written review.

Josh Β· 20 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Hello and thank you for leaving a review for Ben in Property Management

5/5

Google

Spoke to Ben (Parry) today, he was very helpful and polite.

Andy Β· 20 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Hello Andy, thank you for leaving a review for Ben in Property Management!

5/5

Google

Great service. Great communication. Would highly recommend them to anyone

Harrison Β· 20 December 2024 Β· Butters John Bee Crewe

4/5

Google

Ben called to discuss my tenancy as it is coming close to the end. He helped me to extend it by 6 months. Good service and polite.

Philip Β· 20 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Hello Philip, thank you so much for taking the time out to leave such a great review for Ben in Property Management!

5/5

Google

I have rented with other companies through the years and honestly can say have never had more pleasant experience than with you guys. Thank you for all of your help and it’s been a pleasure talking to you Lacey. these last four months have been really hard for me and my son and you’ve kinda helped take the stress off so thank you. have a Merry Christmas and Happy New Year πŸ¦‹

Beth Β· 20 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Hello Beth, thank you so much for taking the time out to leave such a great review for Lacey in Property Management!

5/5

Google

Lacey Eldridge in the Crewe office was first class in dealing with my telephone enquiry. She provided a prompt efficient response and showed a great positive attitude. I just wish everyone I contacted by phone, text or email were as efficient. Very refreshing!

Philip Β· 20 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Hi Philip, thank you for leaving such a great review for Lacey in Property Management

5/5

Google

James was very helpful in moving us into our house. Thank you James

KEERTHANAN Β· 13 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Thank you very much for your kind words about James. Kind regards, BJB Crewe Lettings

5/5

Google

Pleasant estate agents who were always there when needed for the purchase of our new home. Big thank you to Paige and Amjit who made it all possible.

Kelly Β· 13 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 27 December 2024

Thank you for your kind review for Amit & Paige. Butters John Bee Crewe

5/5

Google

Had a house inspection today. Emmanuela came and took photos, she was lovely and it was a quick process.

Olivia Β· 7 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 10 December 2024

Thank you for your review for Emmanuela in Property Management

5/5

Google

Corrie at BJB has been fantastic and so quick at getting everything in place for me with some very short deadlines I needed to hit. Amazing service, brought her experience to the task to find the best way forward for me and very friendly at the same time.

Meg Β· 5 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 10 December 2024

Hi Megan, Thank you for leaving Corrie a great review. We are really happy that Corrie was of great assistance Kind Regards the lettings Team Crewe

5/5

Google

Charles has given me great advice on renovation plans and plans to move in the future. He was absolutely amazing. Thank you so much we will be in touch in the near future

Jay Β· 4 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 10 December 2024

Thank you for your kind review for Charles. Butters John Bee Crewe

5/5

Google

Emmauela came over for the inspection. She was amazing and so polite!

Mădălina · 3 December 2024 · Butters John Bee Crewe

Agent replied Β· 10 December 2024

Hello Mădălina, thank you for your review for Emmanuela in Property Management

5/5

Google

Amit worked tirelessly to find a buyer for our property and his advise sincere and honest.

Bhavna Β· 3 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 10 December 2024

Thank you for your kind review for Amit. Butters John Bee Crewe

5/5

Google

I recently visited Butter John Bee Crewe and a member of the team called Charles gave me some great advice on the market and options for the future. Thank you so much for answering all of my many questions.

Laura Β· 3 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 10 December 2024

Thank you for your kind review for Charles. Butters John Bee Crewe

5/5

Google

Am greatly impressed with the visit I’ve received from Emmanualla of butters john Crewe. She’s is a very kind and attentive lady. Am glad she gave an ear to our concerns I hope something will be done to resolve the issues. Very patient and assisting.

Nothando Β· 3 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 25 August 2024

Thank you for your kind words for Marcin. Crewe Lettings Team

5/5

Google

Amit, the valuer who took over selling my property was thoroughly professional and worked hard to find a buyer before and after the auction. Always trusted his advise. Will definitely use again.

M Β· 3 December 2024 Β· Butters John Bee Crewe

Agent replied Β· 10 December 2024

Thank you for your kind review for Amit. Butters John Bee Crewe

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Butters John Bee

Which Butters John Bee office has the most reviews?

Crewe has the most, with 1,883 reviews rated 4.7 out of 5, followed by Nantwich with 267.

Where are the Butters John Bee offices?

The two Butters John Bee offices, by town:

  • Crewe: 181-183 Nantwich Rd, Crewe, Cheshire, CW2 6DF
  • Nantwich: 20 Beam Street, Nantwich, Cheshire, CW5 5LL
Has Butters John Bee won any awards?

Yes. In The Trusted Agent 2026 awards, Crewe won Platinum and Nantwich won Trusted Agent. At the ESTAS 2017 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK.

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