Trusted Agent profile
★★★★★
475 reviews across 2 offices and 3 platforms
Bradford and Howley has two offices, in St. Albans and Harpenden. Together they have 475 reviews on three platforms, rated 5.0 out of 5 overall.
456
Reviews on Google
All 2 offices
18
Reviews on Facebook
All 2 offices
1
Reviews on Trustpilot
Business-wide
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Bradford and Howley's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Bradford and Howley, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Bradford and Howley is among The Negotiator Awards 2025 winners.
Source: The Negotiator Awards 2025 winners and runners-up, as published.
Bradford and Howley is among EA Masters 2026 winners.
EA Masters winners in two years, the group and its branches: 2026, 2022.
2022 2 Gold across two branches EA Masters 2022 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleBest estate agents in Marshalwick area. We found Ciaran Murphy and Sam Symonds to be professional and friendly. We had a lot of questions around a purchase they were crystal clear in their answers and to the point. Would definitely recommend them if you are looking to buy or sell a property in Marshalwick.
Thank you for the 5- star comments, Yesh, we really appreciate you posting such nice feedback for us. All the best, Ciaran & Sam.
5/5
GoogleDefinitely 5 star service from start to finish. Sam and Ciaran have been completely professional throughout with great communication and feedback on viewings and while offers were proceeding. We needed a fast sale and they have delivered - we highly recommend them.
Thank you for your 5- star feedback, Rachel. We really appreciate you taking the time to post this for us. Best wishes, Sam & Ciaran.
5/5
GoogleWe would like to say a special thank you to Ciaran for his polite, informative and dedicated attitude throughout our interactions. Having met with a number of estate agents it was very easy to see he earnt our trust. It was a pleasure meeting him and he has a reputation for being very professional. We look forward to working with Bradford & Howley and Ciaran very much in the future and know you will tirelessly be working with us to achieve the home we desire.
Thank you for your 5- star feedback, Waqqas, I really appreciate you taking the time to post this for me. All the best, Ciaran.
5/5
GoogleWe found our next property via Bradford & Howley and it was a refreshing experience. Our agent was Ciaran Murphy, who we found to be freindly, knowledgeable and always made the time to answer up any follow up questions we had about the property, right up until final offer stage. Would highly recommend Bradford & Howley and Ciaran Murphy as a reputable estage agent.
Thank you very much for the kind 5- star comments, Nick, I really appreciate you taking the time to post these for me and I'm glad I helped secure your new home for you here in St Albans. Best wishes, Ciaran.
5/5
GoogleGreat experience using Bradford & Howley. Of all the agents who we spoke with they seemed to care most about our needs and concerns, this was initially handled by Sam Symonds. The open day was organised very well, they ensured there were lots of potential buyers in attendance and Ciaran Murphy & Louise Bishop made the effort of walking through the property with me the day before to ensure they had all the information ready for potential buyers. They were both also brilliant with those in attendance at the open day, our eventual buyers commented on how good they were compared to others agents they had experienced. Would definitely use this agent again.
Thank you so much for the amazing 5- star Google review, James, we really appreciate you taking the time to post this for us, it means a lot. Best wishes, Sam, Ciaran & Louise.
5/5
GoogleWe have been so impressed with the team at the Marshalswick office who have been handling the sale of our property. The communication has been fantastic, with regular updates throughout the process. They organised a very successful open day for our house that resulted in five offers and a sale over the asking price. Sam and Ciaran have been so helpful and go above and beyond for their clients - we hugely appreciated Ciaran working late to get the sale wrapped up for us. Everyone at the office has been incredibly professional and we wouldn’t hesitate to recommend them.
Thank you for the great 5- star feedback, Kate. We really appreciate you taking the time to post this for us. All the best, Sam & Ciaran.
5/5
FacebookMyles' support was instrumental in ensuring a great experience during my first house purchase. He demonstrated a high level of dedication and commitment towards simplifying the complex process, making it easy to understand. Regular follow-ups and effective management of both seller and buyer interests were key to successfully closing the deal. I am extremely satisfied with the assistance provided by Myles.
Thank you won’t be enough for what you’ve done for me Mrs Kelly Robert. But, thanks for being the shoulder I can always depend on when it comes to Forex and Bitcoin trade. I was able to earn $6,000 in just 7 days with an investment capital of $500 with the help of your Expert trading skill. let me try and help others reach out to you for them to have the best trading experience too. contact Mrs Kelly for your safe and secure trade. Via WhatsApp: + 1 (323) 628-7351 Email: Kellyrobert11009@gmail.com
5/5
GoogleCiaran, he is Excellent service and efficiency！
Thank you for the kind words! We strive to provide excellent service and efficiency to all our customers. We look forward to serving you again in the future!
5/5
GoogleGood service. Fast communication and dealt with current tenant and prospective new ones well
Thank you for the positive review! We strive to provide excellent service to all our tenants. If you have any further feedback or suggestions, please feel free to reach out to us. We appreciate your support!
5/5
GoogleCiaran Murphy wa absolutely brilliant, honest and upfront. Absolute pleasure to deal with .
Thank you for the kind words, Ciaran! We're delighted to hear that you had a great experience with us. If you ever need anything in the future, please don't hesitate to reach out. We're here to help!
5/5
GoogleCiaran provided an excellent service during our property search and purchase
Thank you for the kind words! We're thrilled to hear that Ciaran provided excellent service during your property search and purchase. If you have any future real estate needs, feel free to reach out. We're here to help!
5/5
GoogleAbsolutely brilliant customer service from Ciaran at the Marshalswick office. Genuine honest information and went that extra mile to help. V satisfied customer
Thank you for your kind words! We are so pleased to hear that Ciaran provided you with excellent customer service. We always strive to go the extra mile for our customers. If you need any further assistance, please don't hesitate to reach out. Thank you for choosing us!
5/5
GoogleCiaran Murphy delivered incredible service in helping me to find a lovely place for us. Efficient and quality service!
Thank you for the kind words! We're thrilled to hear about your positive experience with Ciaran. We strive to provide nothing but the best service. If you need any further assistance, feel free to reach out. We appreciate your feedback!
5/5
GoogleWe were happy with Sam and Ciran’s help . They kept in touch with us all through the process. If we will need their services again we will contact them for sure!
Thank you for the kind words! We are delighted to hear that Sam and Ciran provided you with excellent service. We look forward to the opportunity to assist you again in the future. Feel free to reach out anytime you need our help!
5/5
GoogleI just walk in at marshalwick office with no clue on house letting in the UK since I have just arrived. I also helped by Ciaran Murphy. He is more than good. Now am going to view the first property with the help of him. Very helpful
Thank you for sharing your experience! We're delighted to hear that Ciaran provided excellent service in guiding you through house letting. We're excited for your property viewing and look forward to assisting you further. Welcome to the UK!
5/5
GoogleExcellent service and communications from agents Ciaran Murphy, Sam Symonds and Louise Bishop. Viewings arranged and managed with warmth and professionalism.
Thank you for your kind words! We are thrilled to hear that Ciaran, Sam, and Louise provided excellent service and made you feel well taken care of. We will make sure to pass on your compliments to them. Looking forward to assisting you further with your property needs!
5/5
GoogleCiaran Murphy and Sam Symonds are both clear, well organized and efficient staff who always come with details. Great experiences to work with two professional gentlemen.
Thank you for your kind words! We are thrilled to hear that Ciaran Murphy and Sam Symonds provided you with such a positive experience. We appreciate your feedback and look forward to working with you again in the future.
5/5
GoogleSold my house with the help of Sam Symonds and Ciaran Murphy at B&H and the process couldn’t have been easier. Both were easy to get hold of, answered all my questions and kept me up to date throughout. Would absolutely use them again.
Thank you for the glowing review! We're delighted to hear that Sam and Ciaran provided you with exceptional service during the house sale process. We look forward to assisting you again in the future. Don't hesitate to reach out for any further assistance.
5/5
GoogleA huge thanks to the team at Bradford & Howley,Marshalswick who sold our house within a week 😁. It's been pleasant and easy process throughout, everyone is really professional but so friendly. I can't recommend them enough and wouldn't go anywhere else. …
Thank you for the glowing review! We're thrilled to hear about your positive experience with our team. We strive to provide a professional yet friendly service, and we're delighted that we could sell your house quickly. Your recommendation means a lot to us!
5/5
GoogleCiaran Murphy very polite and helpful full of knowledge. All the staff are ready to help you when you call or pop in to the office. When they do the viewings of the property left all tidy no mess on the floors
Thank you for your kind words, Ciaran Murphy and our team strive to provide exceptional service. We're delighted to hear about your positive experience with us. Keeping the property tidy during viewings is a top priority for us. We look forward to assisting you further in the future.
5/5
GoogleMyles, the letting agent, has been a tremendous help to us all along the letting progress.I' d really like show my graditude to him as he has been very patient to my queries, clear and precise to the procedure and professional to walk us through the process. He is truly the ASSET of a successful letting agency like Bradford & Howley. Wish you guys success in the letting industry!
Thank you for recognizing Myles' exceptional service! We are thrilled to hear about your positive experience with him. We will make sure to pass on your kind words to him. We appreciate your support and look forward to assisting you further in the future. Thank you for choosing Bradford & Howley!
5/5
GoogleAn excellent service from start to finish by the team of Ciaran Murphy, Sam Symonds and Louise Bishop. Everything was explained clearly and professionally. We were impressed and will definitely use Bradford and Howley again.
Thank you for your kind words! Ciaran, Sam, and Louise will be thrilled to hear about your positive experience. We look forward to assisting you again in the future. Let us know if there's anything else we can help with!
5/5
GoogleWe found Ciaran Murphy to be very responsive to our queries and was transparent throughout the whole process. He was also always on time to all our viewings. Highly recommend!
Thank you for the glowing review! We strive to provide excellent service and transparency throughout the process. We're glad you had a positive experience with Ciaran. If you need any further assistance, feel free to reach out. We appreciate your recommendation!
5/5
GoogleLots of options to choose from but so glad I chose Bradford and Howley at Marshalswick ! From the initial meeting at the retirement complex, with an honest view of what to expect and how long it might take to sell, to the completed sale of the flat we were updated regularly about the viewings/offers and everything else related to the sale, both in the office and by phone/email. Had good contact with all the team but especially with Sam Symonds, Ciaran Murphy and Louise Bishop - thanks for all your assistance. Would I use Bradford and Howley (Marshalswick) again ? Absolutely - recommend highly
Thank you for your kind words and recommendation! We are thrilled to hear about your positive experience with our team, especially with Sam, Ciaran, and Louise. We aim to keep our clients informed every step of the way. We look forward to assisting you again in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
St. Albans has the most, with 243 reviews rated 5.0 out of 5, followed by Harpenden with 233.
The two Bradford and Howley offices, by town:
Yes. In The Trusted Agent 2026 awards, Harpenden won Gold and St. Albans won Gold. At EA Masters 2026 the group won Silver for Best Estate Agent Guide 2027, Sales. The group and its branches have also won 3 other industry awards since 2022.
