5/5
GoogleRating only, no written review.
Trusted Agent profile
Berkeley Homes Oxford and Chiltern Ltd estate agents in Slough and Sunningdale
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
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Our offices
Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
- Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)Farnham Lane, Farnham Royal, SL2 3RQ507 reviews · 11 on Google (3.7)16 in the last 90 days
- Berkeley Homes Oxford and Chiltern Ltd Slough (Stoke Gardens)Stoke Gardens, SL1 3QB37 reviews · 37 on Google (3.9)0 in the last 90 days
- Berkeley Homes Oxford and Chiltern Ltd SunningdaleLarch Avenue, SL5 0AR5 reviews · 5 on Google (4.4)0 in the last 90 days
Latest reviews from every Berkeley Homes Oxford and Chiltern Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleBad site to deliver to badly organised. make you wait outside blocking up the road and the gate man is rude and won’t let you sort things out on your OWN truck. Left on site waiting around for an hour with no supervision and no direction. Hopefully they sort themselves it I ever come back
5/5
TrustpilotI know it’s an old saying but the…
I know it’s an old saying but the Customer does come first with Berkeley Homes. Through issues with our chain we were supported all the way. Thank you
1/5
TrustpilotAvoid their buildings & terrible service
Updated 16.03.2024 - Still not fixed though they have now plan in place but it's been 12 months with broken glass. The worst Experience I have had I still can't believe I was asked to remove 1 star review. Updated 17.01.2024 It comes to light that by the Lease Document Berkeley as Landlord is responsible for repairs of the windows and replacement.They were aware of my case from last year and have done absolutely nothing. Whilst everyone is looking at whom to blame is great to witness this in Legal Documents such as Lease and wonder what the Head of Estate who works on site is doing day to day. Also, the Fancy Door Entry System Wifi is cut again for 3 months and not working. So buy into their "future home" that is not working. Updated 04.11.2023So I did change review as per below from 1 to 5 as they insisted on this whilst promising to fix things however nothing is done and it’s New Year already. So here I will share how they try to cheat trustpilot system by asking directly for changes of review and yet not doing anything. So I have issues with their building (how they build) & their managing agent Greenquarter - one of largest regeneration projects has building defect of internal structures missed and people has to be temporarily rehoused as well as future repairs have no plan in place so you will be left with hefty price to pay for external redecorations. They also allowed managing agent to increase service charge for managing fee whilst service is appalling. Service charge is signed off by landlord The Berkeley Group. No idea who is the Building insurance as have no details and when got email no one is getting back - great spend of 125k in 2022 on annual insurance provided by the landlord that you can’t use. Updated 15.11.2023They sent me agent to check and promised to remedy situation if I remove 1 star review.
1/5
TrustpilotMaking our lives hell
Making our lives hell on Paddington Green.
1/5
TrustpilotFalling windows
Sadly the windows in our high rise are falling out thanks to Berkeley Homes shoddy windows.I bought a flat new in 2006 and have complained to them previously.They have made no effective attempt to fix them
5/5
TrustpilotVery impressed with the quality of…
Very impressed with the quality of service, overall development and lifestyle surrounding Berkeley Homes. Would definitely recommend them to friends and family.
5/5
TrustpilotProfessionalism
So good in leading/explaining to us through all issues that a new home buyer needs or may not know patiently and professionally. Special thanks to Martina Bird, so good before, during and after our stay in UK in early Feb.
5/5
TrustpilotProfessional
Professional, with personal touch, the customer experience is excellent, highly recommend👍
1/5
TrustpilotDiscrimination of clients
We had the most disappointing customer experience one could imagine. We made a deposit for a flat and after a couple of months we got a phone call from Berkeley sales manager saying that they are breaking the deal because of our nationality. Our family is shocked. Berkeley rejected to compensate the cost of solicitor services - more then 4k pounds which is a big hit for our family budget with a small kid. This is a disgusting and discriminatory company.
5/5
TrustpilotWorld class customer service
First class customer service : polite, efficient and a pleasure to deal with
5/5
TrustpilotExcellent Sales pitch and Commendable…
Excellent Sales pitch and Commendable service leading to Completion.
5/5
TrustpilotExcellent Company
Excellent Company. In my 25 year property career we have completed on thousands of apartments. Dealing with Berkeley Homes was the best experience I have had. The customer service was excellent. The specification and level of finish in the apartment and as importantly the communal was second to no company. If all the completion experiences were like this my working life would be much easier
5/5
TrustpilotPerfect experience
Punctuate. Professionalism quality
5/5
TrustpilotTo be honest
To be honest, as a first-time homebuyer, I can say that from the very initial viewing to handing over and moving in, it was very smooth and professionally managed by The Green Quarter team. The built quality and the amenities are unmatched. Lots of green spaces are a plus.
5/5
TrustpilotWhite City living
White City living Good communicationSeveral communication channels making sure message is conveyed and questions answered Very clear timelineAccommodating to some requestsThe final product is of high finishing standard Post completion staff is very experience and helpful to answer queries
1/5
TrustpilotNightmare company
Nightmare company. Don't care about who lives around their builders sites. Start banging and drilling before they should. The most inconsiderate company I know.
5/5
TrustpilotBig Thanks to Frances, Martina, & Kerri !
The entire estates team at Hareshill have been excellent. I’ve been amazed on how good the customer service has been. Quick to react and excellent at following up.
5/5
TrustpilotAll very professional and efficient
Rating only, no written review.
1/5
TrustpilotBuyers beware
Buyers beware ! See note sent to Berkeley Homes from us at Green Park, ReadingGood evening,We received by post a photograph of our vehicle outside our front door. Apparently, we are to pay for this intrusion. Some kind of levy for parking.We wish to inform you our vehicle parks on our drive, except of course when it is in use, and this includes such dull things as going out to buy food and such like and bringing this into our home. We also do other ordinary stuff like packing things into our vehicle before a journey. We take exception to your or affiliated individuals or firms intruding upon our privacy and asking for money. This is no more than begging without a cause and a nuisance. Take this as notice from us to you to cease and desist this pernicious behaviour. We tolerate no intrusion or hindrance to the ordinary enjoyment of our home and reasonable use of its environs. Doubtless you will want to share this with senior management. Anymore notices or other communications demanding money or threat of something will be taken to the police with copy of this complaint. No other communication will be sent to you, or any persons or firms affiliated to you.Take note and stop this intrusion forthwith.
5/5
TrustpilotWell built
Well built, kind are caring staff. Amenities off a 5* star hotel.
1/5
TrustpilotHouse Held Together with Pritt Stick
I have been living in a Berkeley home since January 2019 from a new build and since then my roof has literally been slipping off three times since this date. The first time when we had winds the tiles just slid off. This was within the two year warranty period and Berkeley did arrange for this to be repaired. However, the second time it happened two years later I complained to them as the roof tiles literally just slipped off again and also this time causing a roof leak. To this they replied it was because I was living in a windy area?!! There are far more windy areas around the UK and in particular coastal regions where roofs do not just slip away every time there are some strong winds.So the third time in 4 years as I write this, loads of roof tiles have literally just slipped off crashing into the back garden and also smashing through my glass garden table. Not only is this causing stress with the cost of repairs if I can’t get this repaired through their Premier Guarantee but the danger to life having roof tiles just flying off as a blessing no one was actually standing there at the time. Now I wait again for the roof leaks that I only got repaired two years ago with no help at all from Berkeley Homes. The amount of money these houses cost does not reflect the shoddy build and zero customer service once they’ve grabbed your money.
1/5
TrustpilotI am base in Thailand and this is my…
I am base in Thailand and this is my first property in UK. So most of thing are really new to me. So I have a lot of challenge asking my query with Berkeley staff. They are not really willing to give support. For example, I am asking how often we need to do grass cutting. The answer was they are not specialized and they have no involvement with lawn care service.Really disappointed
1/5
TrustpilotBorderline Modern Slavery - don't sell land to them
This company should not be sold land to EVER!!Look at the Glass door reviews - the staff are bullied, overworked, understaffed, HSE should be a regular visitor! If someone does not obey, they are fired on the spot - please don't buy their overpriced houses designed for rich overseas clients. Boycott by not buying houses and not selling them land. There are so many better builders.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Berkeley Homes Oxford and Chiltern Ltd
Which Berkeley Homes Oxford and Chiltern Ltd office has the most reviews?
Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
Where are the Berkeley Homes Oxford and Chiltern Ltd offices?
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
- Slough (Farnham Lane): Farnham Lane, Farnham Royal, Slough, SL2 3RQ
- Slough (Stoke Gardens): Stoke Gardens, Slough, SL1 3QB
- Sunningdale: Larch Avenue, Sunningdale, SL5 0AR
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