Trusted Agent profile
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
53
Reviews on Google
All 3 offices
496
Reviews on Trustpilot
All 3 offices
Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleVisited berkeley head office site as I have interest in a new property, ample parking, very welcoming receptionists, spoke to susanna who helped me with as much info as possible on a new property development area in Slough. She was very welcoming and showed me plans with as much info as possible Inc plans and diagrams. I hope I get what I want. Comms between sales team and head office is exceptional as neha shingadia sales consultant emailed me to acknowledge visit
1/5
TrustpilotLIE - BREACH HEALTH SAFETY / FIRE REGULATIONS
Very poor buying service, I’ve purchased many new builds & had a few snagging problems sorted quickly & efficiency BUT buying from these cowboys is a complete farse / joke - they lie, lie & lie even more, lies from their Mgt Co. & get FAKE reports required by law from associated companies to “try” & cover up their failings / lies.DISGUSTING - spend your money elsewhere is my opinion. I’d give minus lots of stars if allowed.
1/5
TrustpilotGlad I read the reviews below
Glad I read the reviews below. Thank you trust pilot. Looking to purchase 2 bed flat in Hornchurch Essex new development. Could not beleave the prices compared to the property near the main Hornchurch high street. We compared you can buy a 2/3 bedroom house for the same price. Plus it's an extra £200 mth minimum service and ground rent charge on the new Berkeley built flats. Was interested with the 40% help to buy. But doing the maths as massive bad move. If u go to sale after a few years the house will not be new and will not qualify for help to buy. Being over priced you will be stuck with the property as its much more expensive than in the main town. I think its more Vanity than Sanity if you purchased from the Berkeley Hornchurch development. The government should monitor the cost of this development and step in.
1/5
TrustpilotWould not move in to Ebury sq…
Would not move in to Ebury sq appointment if the last place on earth. I live across the road and the noise coming out of this place in the early hours of the morning are atrocious. Front desk staff do nothing
1/5
TrustpilotUtterly useless and showing total…
Utterly useless and showing total contempt for residents at Chelsea Bridge Wharf by having milk delivered to their office at 30 minutes after midnight. Berkeley Homes (Tuppence Charles) have refused to tell me their complaints procedures and they apparently intend to continue to do this. We'll see about that.
1/5
TrustpilotCheat, lies about offplans apartments!
Sales misrepresent the flat and sold us the offplan which turn out to be very different from initially discriped. No proper document provided at the point of selling apart from the very basic marketing materials. More information only released after the sales but still not sent to us. Sales admitted she misrepresented the flat at the point of selling. The senior manager refused to deal with the case open and honestly. Simply cannot believe a large company cheat its client like this , full of lies! After they take your deposit and payment , they just do not care about it’s customers anymore!
5/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
TrustpilotCrazy amount of lost or stolen mail while living in Berkley home, poor maintenance, faults with flat etc.
Experienced about £2000 worth of lost mail during the 30 months I lived in one of their apartments. Around 10 packages failed to show up each year, including one very expensive laptop.The lifts also break down about four to ten times per year, sometimes both at the same time. My neighbour has been constantly drilling in their apartment for the entire time I've lived here here, often starting at 8am. Saw inside their room and could see they've gutted their apartment, so I assume the drilling will continue for a long time.A gross paint stain on the carpet outside my front door has been there the entire time I've lived here.Many cosmetic and functional issues with our apartment resulting from shoddy workmanship.The only plus is the lovely staff working in the building. They hired some very nice people. Although, despite being very nice, whenever they promise to get back to me about an issue they never did.
1/5
TrustpilotAbsolute abhorrent business to work…
Absolutely abhorrent business to work with professionally or privately. Wouldn't recommend to satan himself
1/5
TrustpilotRoyal Arsenal Woolwich Nightmare Experience
Royal Arsenal Woolwich.Overpriced flats with lots of problems.Our front door panel was cracked.Scratches all over the place.During the building process the builders used our toilets they were still dirty, after they came to rectify the snags, leaving lights on, spilling paint on the new carpets.It is a nightmare.They didn't want to give back any amount we paid to them it is unbelievable they're still in business these criminal morons.500k for this toilet flat cannot believe.I will urge anyone I know to avoid these very dodgy individuals.This is just the beginning everyone must know about this criminals let's spread the voice.
1/5
TrustpilotDO NOT BUY FROM BERKELEY HOMES.
DO NOT BUY FROM BERKELEY HOMES.ABSOLUTELY AWFUL EXPERIENCE - As soon as you have handed over the money and exchange they do not care about you at all . They also employed an awful Managing Agent so between them our experience has been appalling . We moved in to the apartment and a whole load of snags we had mentioned before had not been done . The street lilght outside our apartment was hanging on to the post by a guy ropeThey demand the maintenance and service fee up front and then we did not get use of the facilities for nearly a month and then a few months later several of the facilities actually broke and again took another month for them to action or replace causing great inconvenience . Extremely poor communication between them , the managing agents and private car parking company as we were told by the Estate Manager we could park in a certain area in a verbal agreement . We then confirmed this on a follow up e-mail which was agreed too yet they are saying it was never agreed.Following this , we were told by a man from the parking company that if we just left our permit out it would be fine and we did not have to fill it in . Totally received over 15 parking tickets as we were told false information and mislead by those managing the site which then they told us we had to pay all these parking fines totalling in over £500 .One ticket they said they had revoked as we should not have been given it i then recieved a letter demanding payment of another £160 from the car parking company . After this again they stated this had been sorted and no longer existed . 2 weeks later i received a letter to my parent house from the debt collectors chasing for this money yet again so all in all they lied and did not revoke this ticket from the very beginning . This was extremely stressful receiving worrying letters like so and the potential of it damaging my credit rating and black listing my parents address , we ended up paying the fine which they then refused to refund me . We had evidence for all of the above and several other examples where we had received parking tickets but the car in the bay next to us had not and we both had our permits in the car . Lack of care is appalling we struggled to get hold of them constantly as well as the managing agency Premier Estates . We constantly report problems in the development - lights that are out , damaged doors that you have to kick to be able to open The whole process has been a shambles and actually feel so unwelcomed that we want to move immediately .
1/5
TrustpilotCheap fittings lots of issues
Do not buy at Royal Arsenal, Waterfront. Bought a newly restored listed apartment. The interior has no character and thought & lots of snags. The floor plan had a ‘walk in wardrobe’ included but is simply a wardrobe with a couple of shelves. We were told by the Director of Sales we had a higher spec kitchen, but we don’t. The entrance has a concrete step and the path outside has builders’ footprints permanently visible because of careless builders not leaving the path to set. A hand rail had been placed right in front of the fob reader so access is difficult. Then we have the ‘5 star spa’. The changing rooms are filthy, the steam room has cracked tiles, flickering faulty lights and produces little steam and the jacuzzi is cold. The management company Rendal & Rittner are simply appallingly incompetent and depending on who you get, rude. In short avoid Tony Pidgeley (owner) and his Berkeley Group. All they want is your money, you’ll get nothing in return.
5/5
GoogleRating only, no written review.
4/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleGood
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
