Berkeley Homes Oxford and Chiltern Ltd estate agents in Slough and Sunningdale

★★★★★ 5/5

Trustpilot

Buying with Berkeley

From reserving our new home, to exchanging contracts and moving in day Berkeley were amazing at making us feel special. We had lots of issues from our own buyer and Berkeley were really supportive in helping us get this sorted. Moving in day was made to feel special also with the lovely gifts you receive to congratulate you on completing on your new home. The sales team were great and really informative. We had one defect on the day we moved in and the site team were amazing at getting this rectified in a quick and professional manner. The development we have moved to Holborough Lakes is a stunning development with such a lovely community vibe. I would 100% recommend Berkeley’s properties and developments to anyone, the quality and spec of these houses are something that make your home special.

Michelle · 11 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 5/5

Trustpilot

I have had a exceptional experience…

I have had a exceptional experience with Berkeley customer servers managers, as well as general updates through online personal site...Nevertheless the personal messages/videos were really a good touch, overall it was fantastic!!

Yun · 5 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 5/5

Trustpilot

My Journey with Berkeley Homes

My Journey to Brompton Gardens was not an easy one. With the help and encouragement of the sales team particularly Nicola John I eventually got over the winning post. I am so pleased with my new home it has the luxury feel, close to local amenities and the lovely gardens that I look over I can’t wait for the summer months to sit out on the terrace and take in the vista.

Kim · 4 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 4/5

Trustpilot

Recently purchased a Berkley apartment…

Recently purchased a Berkley apartment and my wife and I are very pleased with our new home. The specification is of a high standard and the apartment is located in an excellent position by the River Thames. The Berkeley purchase process is not the easiest to negotiate and with moving house being a very stressful time, it could have gone either way, but all eventually ended well. Thanks go out to the local Berkeley customer relations team that help us through.

Ronald · 4 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 4/5

Trustpilot

Purchaser From Singapore - South Quay Plaza

I purchased a property at South Quay Plaza legally completed in late 2021. I must commend that the customer service team led by Rob Marcia, fronted by Shaan Raghavan have been exemplary. As a foreign investor from a commonwealth country like Singapore, it will be helpful if more road maps are illustrated & communicated thoroughly to the purchasers to prepare them for the tedious legal process towards the last 5-8 months before legal completion are being served on the purchasers. Otherwise, it would have been hair pulling for any relatively inexperience investor to undergo.

Nan · 3 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 5/5

Trustpilot

Couldn't be happier

Absolutely brilliant from sales to completion. Nothing is ever too much trouble, queries are dealt with really quickly and the whole experience has been amazing.The quality of the build is second to none and I would recommend Berkeley without hesitation.

Debra · 2 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 5/5

Trustpilot

Excellent investment experience from…

Excellent investment experience from Berkeley Group, a good sense of quality and security of the property, world class standard of property development and customer services team.

W · 1 March 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 2/5

Trustpilot

Sales people who tell you anything

The house and grounds are actually really nice. Sadly, the parking isn’t. When I moved in, I noticed lots of cars parked on the road, which looks awful and is a pet hate of mine. I was told not to worry as these were 48 hour visitor spaces. Move in. Cars still there. I call to complain and basically, they can’t enforce the rule. I told them that it was basically misleading customers and not being honest. Weeks later, nobody has come back to me. I don’t mind, but I hate being lied to. Make sure you find out the facts before purchasing. Sales people just tell you anything.

Alex · 17 February 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Awful Design/Layout.. Not built with human life in mind

I'm lucky enough to rent a flat built by Berkley Homes. Whoever designed it thought it was a good idea to position the bedroom in the car park with a full length window and put a public bench directly in front of it. I can't open my windows as there is constantly someone smoking on the bench. I could go on all day about the long list of faults with the whole block. The whole thing is an appalling design and badly built. It's absolutely freezing too.

Jessica · 28 January 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Nature destroyers

Nature destroyers. On the 5th of January 2021 Berkeley Homes felled the much loved England's Tree of the Year 2020, the Happy Man Tree in Hackney, even though this majestic 150 year old plane tree was on the pavement and could have been incorporated in the design of a new development.Despite a petition signed by over 27.000 people, Berkeley Homes chose to ignore the deep feelings of local people, and in the middle of a climate emergency showed no consideration for what was a unique and irreplaceable natural treasure in Hackney, that could have been saved for future generations.

Alejandra · 6 January 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Tree Murderers

On the first day of lockdown the bailiffs felled The Tree of The year, voted by Woodland Trust, The Happy Man Tree in East London. Berkley's destroyed other 60+ mature trees to clear space for development on this site. They first plan their layout and then destroy everything on it's way .Please look at thehappymantree.org

Luke · 6 January 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Do not buy from these people no…

Do not buy from these people no consideration given to ancient trees! Good architects build around what is already there. Clearly climate emergency doesn't apply to these people! Money talks! #savethehappymantreeWoodberry down estateGoogle is is all on there!

Frank · 5 January 2021 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Berkeley are not as good as you think

I live in a Berkeley homes development in woodhurst park. I moved in just a few months ago to a brand new flat and have had numerous issues with the build structure. We currently have no hot water or heating due to whoever did the pipe structure connecting to the boiler. A blocked pipe was fitted not allowing gas flow sufficiently. Plus the tiles in my kitchen and bathroom cracked within a week. Very disappointed with the workmanship from Berkely. 43 Ferard Corner Warfield Bracknell

Michael · 20 November 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Royal Arsenal could do better without Berkeley and corrupted Greenwich officials

Sales driven culture, poor customer care service. Royal Arsenal Developments vary in quality, and one should be careful. They are using delayed Crossrail for marketing without even correcting expecting service dates when delays become apparent. Take extended warranty because you will need it. Two years after Pavillion Square has been built, there are plenty of issues that arose from low built quality. Then there's dealing with the customer service that refuses to be let into the property by tenants to inspect faults if the owner is not present. Commuting 2h in public transport during Pandemic for just open the door, after tenants were authorised and involved in the email conversation. Also, keep note that you can't change your providers for gas and got water, and I had people from other buildings complain about being bound to a provider for electricity. Those community heating contracts are extortion and service is horrible (Switch2 worse than SSE)

Alex · 19 October 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Premium Developer? Not for us.

Unfortunately this review isn’t positive. Very long story short, my partner and I spent over 12 months in process of buying a new property using H2B. During this time I had spoken to 8 different members of the Berkeley staff, some of who had no idea what they were actually contacting us for. We were passed around from pillar to post with some interactions verging on laughable, simply because they had no answers to some very key questions but plenty of questions of their own. Nearing exchange our solicitors were not happy with the terms posed by theirs in the contract. Everything was very one sided or unexplained in enough detail that satisfied our legal team. All the while, their sales team thought it necessary that they pressure my partner and I to act as intermediaries in order to please their directors. Bizarre and highly unprofessional. What was most unpleasant was the pressure we felt during the whole process. It began with feeling as though we were lucky to be buying there. Then, the already agreed changes to our garden (agreed at reservation) were used as leverage to ensure we instructed our solicitors at their leisure. As we neared exchange we were told that Berkeley would enact notice on us and place our home back on the market as negotiations were taking too long (only for this to be withdrawn days later) But why you ask? Simple, their solicitors didn’t engage with ours. Even with all of this we persisted but the final nail was being asked to sign contracts without the approval of our own legal team. Illegal? Quite possibly. Eventually someone more senior was drafted in to rectify these issues but alas, far too late. We leave with £700 in legal fees we no longer need but the bright side is that we are now purchasing a wonderful new home with a developer that has made the whole process enjoyable. I’m not naive enough to think Berkeley are poor across the board but our experience with them has been a disaster and it’s a mistake we won’t make again.

Andy · 3 October 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Poor service

Went to see new development at Edenbrook development.We found service consultant lady was very rude. she didn’t even bother to show the house and explain, we couldn’t get answer for our queries. she doesnt know anything about product she is offering. The way how she was talking was very rude and lack or professionalism which put us of straight away.

Mai · 28 September 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 5/5

Trustpilot

Outstanding Service and Build - Edenbrook Village

I cannot recommend Berkeley homes enough! This is our 2nd home we’ve purchased through Berkeley and we have been blown away with their service! We purchased our property completely off plan and ending up moving during lockdown and the Berkeley sales team were so supportive and helpful. We purchased our home in the beautifully built Edenbrook Village in Fleet. The standard of the build is amazing and the fixtures and finishes are completed to such a high quality. From the moment we moved in Berkeley’s after sales team couldn’t do enough for us and the site managers have always been popping by to make sure we have everything we need! Love our new home so much, thank you Berkeley!

Holly · 21 September 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

There has been a problem with water…

There has been a problem with water leaking into our flat from above for over 6 years. The 'service' we've received from Berkeley Group has included painting over mould and claiming the work was done (!) and blatant lying about bricks on the outside being 'bone dry'.I would avoid Berkeley Group Holdings at all costs.In the end, they are paying more to fix the problem because they have to keep coming back to repair botched incomplete jobs. I surmise they think that if they keep fobbing off, that people will get tired and give up or pay for the repairs themselves.

Customer · 20 August 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Dreadful experience - Brammer Close, Ossett

Was a very pressured buying experience. When we eventually moved into our house 2 months later than planned, the house was half finished. 7 months (and counting) we're still waiting for major snags to be dealt with and we still don't have tarmacced road or street lights. Zero communication from the site team. Wouldn't recommend these amateurs.

Josh · 10 July 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 1/5

Trustpilot

Outrageous refusal to procure EWS1

Berkeley Homes are nothing but profiteers who care nothing for the people who live in their properties. Currently refusing to supply an EWS1 form on the grounds the building is 20cm short of 18m despite government guidance clearly removing that height restriction almost 6 months ago!!!

Scott · 29 June 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 3/5

Google

The Horlicks factory has been torn down and operations moved elsewhere making way for residential settings. However the iconic Horlicks chimney lives on. Watch this space to see how this develops.

R · 13 June 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Stoke Gardens)

★★★★★ 1/5

Trustpilot

Bunch of cowboys

Bunch of cowboys. Sales driven culture driven by misleading customers and blatant lying. Zero customer focus. I’m pretty surprised they are allowed to operate in this manner.

Jon · 11 June 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 2/5

Trustpilot

Trent Park development

Trent Park development Whilst the homes they are making in trent park appear to be lovely in appearance Berkley Homes are currently telling the public when we can drive into what is a public space, i have written to my local MP regarding this public land grab by a luxury home group, Berkeley homes are currently developing the old university ground which is a small portion of the land space so please tell me why they have intimidating security guards at all entry points of a public space!!!!

Francis · 29 May 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)

★★★★★ 2/5

Trustpilot

Poor workmanship

I would not buy from Berkeley Homes again, the surface of the house looks lovely, but I have experienced a lot of issues which are costly and purely down to poor workmanship , such as roof tiles falling off and plumbing not done properly leading to flooding in the house. As soon as the house is out of warranty Berkeley simply are not interested and many of these issues do not come to light until after 2 years

Bk · 26 May 2020 · Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)