Trusted Agent profile
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
53
Reviews on Google
All 3 offices
496
Reviews on Trustpilot
All 3 offices
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Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotGood experience
In the past 7 years, I have purchased properties from the Berkeley Group twice. I’m very satisfied with their products and services. They did pretty good and precessional jobs from Sales to Customer Care. All the building materials and appliances in the house are the best. I enjoy living in Berkeley’ house.
5/5
TrustpilotThe new property was fairly and…
The new property was fairly and professionally marketed. We were kept well informed as construction progressed. And having moved in following completion, the customer service follow up has been excellent.
5/5
TrustpilotGood property quality and services
The property quality and services are good and satisfactory
4/5
TrustpilotNicely built homes
Nicely built homes Except for the rear gardens for the price of the home should be a lot better full of weeds and not even level. Really annoying to look at. House nicely laid out inside good kitchen appliances Built in wardrobe are nice and bathrooms nice.Customer service very friendly and can’t do enough. Constant contact to see if everything is alright.
5/5
TrustpilotThe Berkeley Group.
The Berkeley Group have been great throughout the process of buying our new house.The sales team of Adam and Harry are a real credit to company, they have been superb.The house that we bought has lots of quality fittings that you wouldn’t find elsewhere.If I could find fault, it would be having to pay an extortionate amount to have the patio extended whilst they were already laying the standard one.And not installing a washing machine and tumble dryer in the price.But aside from these two gripes, they have been great.
5/5
TrustpilotVery helpful from start to finish.
Rating only, no written review.
5/5
TrustpilotThe Berkeley team is professional
The Berkeley team is professional, l'm satisfied with my new home.
5/5
TrustpilotBerkeley’s team at Woodhurst park
Berkeley’s team at Woodhurst park, are simply brilliant. As first time buyers we were guided wonderfully and they made a stressful experience of buying a house a joy!
5/5
TrustpilotPersonal Touch
The customer service done well on updating of apartment handover and development progress. Danielle been very meticulous, patience and responsive in assisting me on the progress and handling over of my apartment. It's been a smooth process even I'm not in UK personally. Like the few videos which to keep me updated with the progress. Do keep up the good work!!
5/5
TrustpilotResponsive team and high quality build
The team was really responsive and always answered all our questions comprehensively and kept us up to date with the progress of the build. We were very impressed with the quality of the flat and the customer service we received.
5/5
TrustpilotEleanor Davies was polite
Eleanor Davies was polite, professional and exceptional throughout our quick sales process. She kept us updated at every stage and provided support and advice throughout the whole journey. I would definitely recommend the Berkeley Homes after the wonderful experience.
5/5
TrustpilotWas a very smooth experience
Was a very smooth experience. All questions answered within good times frames. Great customer service. Highly recommend.
1/5
TrustpilotDon’t even think about buying a home…
Don’t even think about buying a home with them unless you want them to take your money and then wash their hands of any issues you have and you want to deal with horrific customer service standard!! Quality of the homes on Highwood are an absolute joke and how they have been passed by the NHBC is questionable with the issues being raised.
5/5
TrustpilotReally great service, recommend! 5/5
Really great service, they met and exceeded expectations. Would purchase from them again.
5/5
TrustpilotGreat experience
The whole purchasing journey was a streamlined and smooth experience making one of the most important purchases a pleasure and taking out so much of the normal stress.
1/5
TrustpilotMost Arrogant untouchable developer in…
Most Arrogant untouchable developer in London if not in the UK, Read well Berkeley leaseholder agreements you will understand that you shall not even consider Berkely homes for a Chicken Pen! for Example: if in the same development Flat A runs into legal trouble with the management agent or developer and Sold the flat leaving unpaid legal bills and cost, Flat B , C , D, etc must pay the bills! how ridiculous is that? and I am not Joking. Ground Rent is a Typical Rip-off by Berkley group one of the most expensive in the UK.60 sqm flat GR is £ 850 PA ???Building defective Walls, structures, and cladding, and pushing the costs on leaseholders alone. Pathetic Avoid at any cost! there is no Zero Star on Trust pilot
5/5
TrustpilotVery good client team but Riseam Sharples Law is extremely unprofessional
Everything is good, especially the client management team. But, the recommended solicitor firm Riseam Sharples is a nightmare. They didn’t provide any ontime qualified service at all. Didn’t reply emails more than a month, after the exchange finished for two months, they sent an email to ask for all legal documents because they CANNOT find them.......
5/5
TrustpilotThe Berkeley team are absolutely…
The Berkeley team are absolutely fantastic- their customer service is top notch and I couldn’t be happier with my property!
5/5
TrustpilotFirst Class
Very happy with all aspects of our property purchase with Berkeley Homes. Very professional and attentive at all times.I cannot fault the service we have received throughout. Would highly recommend.
5/5
TrustpilotUnquestionable build quality…
Unquestionable build quality and experienced staff helped to make buying our new home a wonderful experience.
5/5
TrustpilotFirst time buyers!
After a long journey to our purchase, we have finally moved into our beautiful first home. Berkeley homes couldn’t have done more to settle us in and make us feel special and welcome in our new apartment. Abi was incredible throughout the process and Natalie settled us in, making sure we had everything we needed to be comfortable and satisfied.Concierge are incredible and go above and beyond to provide the most fantastic service daily.Highly recommended.
5/5
TrustpilotThe whole team at Berkeley from Sale to…
The whole team at Berkeley from Sale to completion and then point of contact aftercare have been fabulous. All queries immediately addressed. Couldn’t have been more helpful. An all round positive experience.
5/5
TrustpilotExcellent Job Overall
Very happy with our recent investment in a flat at SQP. Given that we are based overseas it was essential that the sales / service team kept us abreast of all upcoming deadlines etc. throughout the project - which they did. Also, found the team to be most helpful, prompt and accommodating on our various queries. Excellent job overall.
5/5
TrustpilotA developer who takes care of you during the whole process
I'm extremely pleased with the whole process of purchasing SQP from Berkeley. I was well informed with the progress of the development. The customer service was well staffed and they would get things sorted quickly. They are accommodating and we are well look after. I remembered the eye opening experience when we were invited to see the 'underground community' at the basement of the building site. I felt like I am taking part in the development myself!Needless to say, the location, the design, the facilities and concierge service are top of the class. Thank you!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
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