5/5
Quality Developer
We had a great overall experience with buying our first home with the Berkeley Group. Quality developer with high standards for both their product and service.
Trusted Agent profile
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
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Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Quality Developer
We had a great overall experience with buying our first home with the Berkeley Group. Quality developer with high standards for both their product and service.
5/5
Good quality and service
Good quality and service, very happy to move in with new life.
4/5
Overseas Buyer
As an overseas buyer amid Covod 19 I appreciate Berkeley making relevant information available should I request it; customer service is courteous and replies promptly. Their website was useful for checking completion progress.
5/5
I’m very happy with my new flat!
I’m very happy with my new flat!Great sales team, great support until I got my keys and moved in. The company is also quick to reply to any after-sale queries. All my requests have been met. I’m really happy with the design of the whole building and of my furnishings. Thank you
5/5
Amazing service and after care
Amazing service and after care - cannot fault it
5/5
Brilliant and satisfied purchase experience
I am happy with my btl property built by Berkeley Home. The whole purchase was convienent and efficient. The process is straightforward and my customer service manager Alex was really helpful and patient with my requests, for example, providing cladding report for mortgage, contacting concierge for arranging tenants viewings ect.
5/5
Highwood two of our children have bought here too
We have just bought a new home on the Highwood Development in HorshamWe are so pleased with the whole process from all of the Berkeley team and the quality of the build and the after sales service is exceptional. Glad we chose them for our biggest purchase.
5/5
Had a very good survey with the…
Had a very good survey with the Trustpilot. The survey included most of the relevant areas, collected feedback, suggestions and improvements. I am very happy with the Berkeley Homes, in particular the Sales team, Laura the sales manager who helped us a lot before handed over to the post sales team. After the completion, Lee the development director, assisted us on various post completion issues.If the score can be from 1 to 10, instead of 1 to 5, it would give more fine-grained reviews.
5/5
They have stood by their product and…
They have stood by their product and fixed all snags. They have been amazing.
5/5
Review of Trust Pilot
The Trust Pilot interviewer was very professional. She was empathetic, understanding and you felt she wanted to produce a true and honest report of our views of the Berkeley Group flat we have recently moved into.
1/5
our Berkeley flat dangerous fire risk
our Berkeley flat in Deptford has been found recently to have absent fire breaks.The building has been deemed a fire risk.The cost of installing fire breaks is huge.we asked Berkeley to sort it out.But sadly they have not offered.they should be ashamed of themselves.
5/5
Dedicated and supportive
Dedicated and supportive, the Berkeley team is always genuinely available, responsive and here to help find workable solutions to any issue you may face throughout every step of your purchase. A seemless and stress relieving experience. Thank You.
1/5
Sad and disappointed experience
I and my family are living in a development built by Berkeley Homes and they are our freeholder. We found that there has been serious security problem, ie the management agent allowing outsiders entering our property and even people taking drugs in our development. Cleaners are not cleaning the rubbish. Some concierge staff shout to polite and timid residents, whereas they are oblivious to those whose behaviour are anti-social. They allow strangers to come in our development, randomly dropping boxes in front of our homes, when the real owners lose their delivery items, the concierge accuse the residents as thieves. No regard to hygiene especially during now during the Covid-19 pandemic. The management team so-called spell out some rules but they are the rule breakers rather than keepers. They even allow someone sleeping at the entrance of the development. We complain to Berkeley Homes but they turn a blind eyes and even say that: “I am satisfied with the management team”. Hugely regret and disappointed. I share this pain here is because for those of you who consider buying or renting or living in their development, think before you act. Everything I say here are very truly skin of the game.
5/5
The builder excel from other builders…
The builder excel from other builders like Bovis or Linden and by far from persimmon, it's just not about the full experience from beginning to the end of your transaction. It's also the quality you will see when the new property it's ready for you.Money well expended and very recommended.
5/5
Very helpful
Very helpful! Have gone over and above expectations to help and assist with everyhing!
5/5
Great expectations
As a first buyer you never really know what to expect from a development. I did not expect the welcome phone call just before completion, I did not expect the lavish welcome gifts that I received when I collected the keys; nor did I expect phone calls from the head of customer services making sure if I had settled in okay. At the development I am in, there seems to be a real sense of community and care, not just towards the residents but for the wider environment. I feel that I’ve totally lucked out with my apartment & development and I know that I’ll enjoy continuing to live there.
5/5
Amazing team and services
Very happy with all the support from Princes Chase . Very nice development , very supportive team . Nicola, Sally and Chloe all been with us all the way in our stressful process . Our completion day was very well organised and the house was exactly how we expected . Any issue we had after completion Berkeley been very supportive . Highly recommended .
5/5
Outstanding service and quality
Just purchased a property from Berkeley, they have lived up to their existing outstanding reputation. Their teams from sales to after care have all been super friendly, helpful and efficient. Their service is 10/10 for me.Not only that, the quality and design of the build is very high and has left me very impressed.Would highly recommend a Berkeley home to everyone!
5/5
Great Purchase from a perfect contractor.
The whole process of buying my first investment property was made so much easier by the whole Berkeley homes team from initial interest to hand over. I had a great on-site manager called Leonardo da Silva who went out of his way to make the whole process as pain free as possible.
5/5
My experience of buying from Berkeley…
My experience of buying from Berkeley homes has been excellent, from sales through to handover and beyond has been stress free and the quality is top notch. All in all I would recommend them to anyone.
4/5
Berkeley Homes survey review.
It would be good if you send a text msg before the call to check whether it's OK to call especially for overseas surveys. Luckily I can take the call. Generally I am happy with my purchase and it's quite easy to answer most of the questions. It's questions that require an opinion that I can't be helpful. Nevertheless the lady conducting the survey spoke clearly and I am glad to contribute.
5/5
Very good service.
Rating only, no written review.
1/5
AVOID AT ALL COSTS
I live in a 15 year old leasehold flat in a Berkeley Homes "flagship development". Build quality is ok on the inside but Berkeley Homes decided to cut costs on the exterior walls, using a cheap expanded polystyrene foam external wall system which is a major fire risk. They have offered no help what so ever to fix their defect and left us to pick up the pieces and pay the bill. This was not "Designed for Life" as their slogan might suggest. Still... I guess i'm one of the "luckier" ones, take a look at Richmond House or Chelsea Bridge Wharf developments before you buy. In summary, worst decision of my life AVOID AT ALL COSTS
1/5
To all OVERSEAS, UK INVESTORS, FIRST TIME BUYERS
To all OVERSEAS AND UK INVESTORS , FIRST TIME BUYERS, HELP TO BUY BUYERS, ALL BUYERSDO NOT BUY FROM BERKELEY HOMES AS THE BUILD QUALITY IS NOT ONLY POOR BUT THEY WILL NEVER HELP YOU IF YOU HAVE ISSUES THAT MAY BE ARISING DUE TO THEM USING THE WRONG AND CHEAP CONTRACTORS TO DO THE PLUMBING PIPES FOR HEATING, HOT WATER ETC AND ON TOP OF THAT YOU WILL HAVE SHOCKING SERVICE CHARGES AND WORSE MANAGEMENT COMPANY APPOINTED BY BERKELEY HOMES THEMSELVES. THEY ARE NOT WORTH THE PREMIUM PRICES THEY SELL THEIR DEVELOPMENTS.CHECK A MAJOR INTERVIEW GIVEN ON AN OVERSEAS NETWORK FROM RESIDENTS OF THIS BERKELEY HOMES PROPERTY DEVELOPMENT. THEY ARE BEING FEATURED IN EVERY OVERSEAS NETWORK AND EVERYONE THINK TWICE BEFORE YOU BUY FROM THEM.
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Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
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