5/5
TrustpilotNice house with high standard
Nice house with high standard, professional aftersales service and follow up.
Trusted Agent profile
Berkeley Homes Oxford and Chiltern Ltd estate agents in Slough and Sunningdale
★★★★★
549 reviews across 3 offices and 2 platforms
Berkeley Homes Oxford and Chiltern Ltd has three offices, in Slough (two offices) and Sunningdale. Together they have 549 reviews on two platforms, rated 3.8 out of 5 overall.
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
Our offices
Berkeley Homes Oxford and Chiltern Ltd's three offices, most reviewed first. Each has its own page.
- Berkeley Homes Oxford and Chiltern Ltd Slough (Farnham Lane)Farnham Lane, Farnham Royal, SL2 3RQ507 reviews · 11 on Google (3.7)16 in the last 90 days
- Berkeley Homes Oxford and Chiltern Ltd Slough (Stoke Gardens)Stoke Gardens, SL1 3QB37 reviews · 37 on Google (3.9)0 in the last 90 days
- Berkeley Homes Oxford and Chiltern Ltd SunningdaleLarch Avenue, SL5 0AR5 reviews · 5 on Google (4.4)0 in the last 90 days
Latest reviews from every Berkeley Homes Oxford and Chiltern Ltd office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot4/5
TrustpilotI am grateful of the services provided…
I am grateful of the services provided by Ms Sarah Coyle. She is very helpful to keep me posted of the building update
5/5
TrustpilotQuality of our new home was great
Quality of our new home was great. We did find a few issues but those were resolved very promptly and with constant communication.I am only disappointed with dealing with the management company as getting approvals for external alterations can take quite a bit of time and effort.
4/5
TrustpilotTenant review
Please note - I am reviewing this developer as a tenant, not as a leasholder or freeholder.I was the first tenant in the flat since the completion and the quality of finish is quite good here. There are a few issues with paint drips on the floor and snagging scratches, but everything else is good.Concierge team is amazing, premises are kept clean and when the toilet flusher broke, it was fixed quite quickly.Soundproofing is great (except the door into the corridor)
5/5
TrustpilotVery good and professional team.
Rating only, no written review.
5/5
TrustpilotBerkeley’s Customer Relations Manager…
Berkeley’s Customer Relations Manager did a very good job by updating me closely with the home building status, arranging the new home demonstration and helping me to follow up the snagging list before completion.
5/5
TrustpilotMy experience with Berkeley HomesMy unit at Reading Huntley Wharf is the…
My unit at Reading Huntley Wharf is the first property I bought from Berkeley. I find the property so beautiful and amazing in terms of quality and after sale services. In aspect of investment, I find this is a good buy as I successfully let out the unit within 2 weeks after taking possession.
1/5
TrustpilotNo water for almost a week
I'm living in one of their developments as a renter and we haven't had water for almost a week because a pipe burst. Their only solution so far has been to provide a tanker of water outside to collect from and 2 (cold!) showers for 300+ people. My partner and I were considering purchasing an apartment in the development we're renting in until this happened..
5/5
TrustpilotGood experience from inquire until…
Good experience from inquire until collect new house. Great team!
5/5
TrustpilotSarah Pryce was great
Sarah Pryce was great. She was always there with updates. She had been very cooperative and helpful. Because of her my experience was simply great.
5/5
TrustpilotHigh-quality Building
I am extremely pleased with the high-quality building delivered by Berkeley Homes. Their commitment to excellence is evident in every detail of the construction.A special thanks to Sarah Stuchbery for her exceptional assistance and support throughout the journey. Her responsiveness and knowledge have been invaluable. She has truly made the process seamless.Bella Yang was incredibly helpful and friendly during the home demonstration. She took the time to show me around the facilities, answered all my questions, and provided useful tips for managing the property. Her approachability and expertise greatly enhanced my experience.Lastly, I appreciate Laura Andrew for diligently following up on the remedial work in progress. Her regular updates on the status of the work and the expected completion date have kept me well-informed and at ease.
5/5
TrustpilotWonderfull service.
Rating only, no written review.
5/5
TrustpilotGreat people! Great company!
On16-11-2023, when I asked the site manager Daniel to help me moving the furniture(that's not his job), he helped me without hesitate and very pleasant. it make me feeling that I bought the right property with such night company and workers.
2/5
TrustpilotPoor focus on the Customer during the warranty period
This is very disappointing to write as I had previously had a 5-star service from Berkeley Homes through the buying, developing, initial move in period and early phases of the snagging/warranty period in the Hollyfields development in Kent. However, following some changes in the team all of the ongoing activities have taken a significant turn for the worse. There appears to have been no proper handover process, which is totally unacceptable for a large company and the new team don't appear to be briefed about ongoing actives and have taken weeks to respond to requests about status, and I have one item that should have probably taken no more than 1month to resolve that is now entering month 6 - and still no date for resolution. Not going to bore you with the details but its beyond incompetent .
5/5
TrustpilotThe quality of the house is great!
The quality of the house is great. The customer service and property maintenance teams are professional.
5/5
TrustpilotPerfect experience since I lived in so…
Perfect experience since I lived in so far
5/5
TrustpilotHelpful Staff
The staff were really helpful, very efficient. Answered all my questions, and update the progress with me.
5/5
TrustpilotFriendly staff
Rating only, no written review.
5/5
TrustpilotExcellent Services
Seema Gajjar and Martina Bird are the superstars serving their customer well. Their prompt response time of the customer requests and the quality of work is excellent!!! Highly recommended the Berkeley Groups property to others without hesitation.
5/5
TrustpilotKing’s Road Park is a development…
King’s Road Park is a development worthwhile for me to wait for more tha 2 years. Not only the amenities here, but also everyone (customer service, contractor, pod management) is working hard and trying to achieve the best for the occupants, they handle the issues professionally and I will surely recommend St. Williams if there are any chances that I need to.
5/5
TrustpilotFantastic Customer Service Team in Berkeley
Both Sales Management team and post-completion Customer Service team did a fantastic job to inform the progress of my house development and handle snagging items effectively. Even though there had quality issues to be fixed after completion, the Customer Service team pay a keen role to bring up my confident level to recommend Berkeley as a good choice of developer.
1/5
TrustpilotSpecific on how they handle management fee
Their partnered management firm, Centrick has ridiculously raised the management fee. It was estimated of £485 per annum during legal completion. However, I was billed £1,215.4 and further revised to £850.5 per annum after huge reaction from the local community. Even £850.5 is a 75% increase from the estimation. Do we have inflation of 75%??? Berkeley should get involved because this makes Berkeley a suspect of providing incorrect information for the sales. They are selling a new built, which is 63% more expensive then my house, in same development advertising £689 per annum management fee. I'm not sure if all Berkeley development has same issue, however, this is an active dispute with Centrick at the moment.19 Oct - no feedback from Berkeley other than the fact that the relationship manager directed me to customer support....
5/5
TrustpilotFast and Efficient
They were very efficient with everything and quick responses whenever any issues arose.
2/5
TrustpilotHorlicks Quarter
I brought my apartment in Horlicks Quarter. Our full year service charge has increased by at least 11% from prior year. My apartment tends to be chilly, and the radiator doesn't seem very effective. Even at its highest setting, it fails to adequately warm up the room, particularly the living area where its heating capabilities are noticeably inadequate.Moreover, I often detect the scent of marijuana from my window, indicating that young individuals in the vicinity are smoking.Additionally, if someone occupies your parking spot, your options are limited. Parking elsewhere or seeking reserved parking from the concierge are possible solutions, but even they can't ensure you won't receive a parking ticket.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Berkeley Homes Oxford and Chiltern Ltd
Which Berkeley Homes Oxford and Chiltern Ltd office has the most reviews?
Slough (Farnham Lane) has the most, with 507 reviews rated 3.8 out of 5, followed by Slough (Stoke Gardens) with 37.
Where are the Berkeley Homes Oxford and Chiltern Ltd offices?
The three Berkeley Homes Oxford and Chiltern Ltd offices, by town:
- Slough (Farnham Lane): Farnham Lane, Farnham Royal, Slough, SL2 3RQ
- Slough (Stoke Gardens): Stoke Gardens, Slough, SL1 3QB
- Sunningdale: Larch Avenue, Sunningdale, SL5 0AR
Want a trusted local agent to help?
Tell us what you need and up to 3 trusted local agents will be in touch.
