Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotCrazy amount of lost or stolen mail while living in Berkley home, poor maintenance, faults with flat etc.
Experienced about £2000 worth of lost mail during the 30 months I lived in one of their apartments. Around 10 packages failed to show up each year, including one very expensive laptop.The lifts also break down about four to ten times per year, sometimes both at the same time. My neighbour has been constantly drilling in their apartment for the entire time I've lived here here, often starting at 8am. Saw inside their room and could see they've gutted their apartment, so I assume the drilling will continue for a long time.A gross paint stain on the carpet outside my front door has been there the entire time I've lived here.Many cosmetic and functional issues with our apartment resulting from shoddy workmanship.The only plus is the lovely staff working in the building. They hired some very nice people. Although, despite being very nice, whenever they promise to get back to me about an issue they never did.
Cedric · 12 April 2019 · Berkeley Homes East Thames Ltd London (Royal Arsenal Riverside)
★★★★★ 1/5
TrustpilotAbsolute abhorrent business to work…
Absolutely abhorrent business to work with professionally or privately. Wouldn't recommend to satan himself
Melissa · 1 April 2019 · Berkeley Homes East Thames Ltd London (Royal Arsenal Riverside)
★★★★★ 1/5
TrustpilotRoyal Arsenal Woolwich Nightmare Experience
Royal Arsenal Woolwich.Overpriced flats with lots of problems.Our front door panel was cracked.Scratches all over the place.During the building process the builders used our toilets they were still dirty, after they came to rectify the snags, leaving lights on, spilling paint on the new carpets.It is a nightmare.They didn't want to give back any amount we paid to them it is unbelievable they're still in business these criminal morons.500k for this toilet flat cannot believe.I will urge anyone I know to avoid these very dodgy individuals.This is just the beginning everyone must know about this criminals let's spread the voice.
Erika · 12 March 2019 · Berkeley Homes East Thames Ltd London (Royal Arsenal Riverside)
★★★★★ 1/5
TrustpilotDO NOT BUY FROM BERKELEY HOMES.
DO NOT BUY FROM BERKELEY HOMES.ABSOLUTELY AWFUL EXPERIENCE - As soon as you have handed over the money and exchange they do not care about you at all . They also employed an awful Managing Agent so between them our experience has been appalling . We moved in to the apartment and a whole load of snags we had mentioned before had not been done . The street lilght outside our apartment was hanging on to the post by a guy ropeThey demand the maintenance and service fee up front and then we did not get use of the facilities for nearly a month and then a few months later several of the facilities actually broke and again took another month for them to action or replace causing great inconvenience . Extremely poor communication between them , the managing agents and private car parking company as we were told by the Estate Manager we could park in a certain area in a verbal agreement . We then confirmed this on a follow up e-mail which was agreed too yet they are saying it was never agreed.Following this , we were told by a man from the parking company that if we just left our permit out it would be fine and we did not have to fill it in . Totally received over 15 parking tickets as we were told false information and mislead by those managing the site which then they told us we had to pay all these parking fines totalling in over £500 .One ticket they said they had revoked as we should not have been given it i then recieved a letter demanding payment of another £160 from the car parking company . After this again they stated this had been sorted and no longer existed . 2 weeks later i received a letter to my parent house from the debt collectors chasing for this money yet again so all in all they lied and did not revoke this ticket from the very beginning . This was extremely stressful receiving worrying letters like so and the potential of it damaging my credit rating and black listing my parents address , we ended up paying the fine which they then refused to refund me . We had evidence for all of the above and several other examples where we had received parking tickets but the car in the bay next to us had not and we both had our permits in the car . Lack of care is appalling we struggled to get hold of them constantly as well as the managing agency Premier Estates . We constantly report problems in the development - lights that are out , damaged doors that you have to kick to be able to open The whole process has been a shambles and actually feel so unwelcomed that we want to move immediately .
Ann5ummers123 · 19 February 2019 · Berkeley Homes East Thames Ltd London (Royal Arsenal Riverside)
★★★★★ 1/5
TrustpilotCheap fittings lots of issues
Do not buy at Royal Arsenal, Waterfront. Bought a newly restored listed apartment. The interior has no character and thought & lots of snags. The floor plan had a ‘walk in wardrobe’ included but is simply a wardrobe with a couple of shelves. We were told by the Director of Sales we had a higher spec kitchen, but we don’t. The entrance has a concrete step and the path outside has builders’ footprints permanently visible because of careless builders not leaving the path to set. A hand rail had been placed right in front of the fob reader so access is difficult. Then we have the ‘5 star spa’. The changing rooms are filthy, the steam room has cracked tiles, flickering faulty lights and produces little steam and the jacuzzi is cold. The management company Rendal & Rittner are simply appallingly incompetent and depending on who you get, rude. In short avoid Tony Pidgeley (owner) and his Berkeley Group. All they want is your money, you’ll get nothing in return.
Tom · 3 February 2019 · Berkeley Homes East Thames Ltd London (Royal Arsenal Riverside)
★★★★★ 5/5
GoogleBeautiful new homes by Berkeley, mix of appartements and luxurious townhouses surrounded by nature ( love Sutcliff Park)
New stations and village coming soon, a great community close to beautiful Blackheath.
Oliver · 12 October 2018 · Berkeley Homes East Thames Ltd London (Kidbrooke Village Sales & Marketing Suite)
★★★★★ 3/5
GoogleRating only, no written review.
Chris · 12 October 2017 · Berkeley Homes East Thames Ltd London (Kidbrooke Village Sales & Marketing Suite)
★★★★★ 1/5
GoogleRating only, no written review.
Khadra · 12 October 2017 · Berkeley Homes East Thames Ltd London (Kidbrooke Village Sales & Marketing Suite)
★★★★★ 5/5
GoogleRating only, no written review.
Serghei · 12 October 2016 · Berkeley Homes East Thames Ltd London (Kidbrooke Village Sales & Marketing Suite)
★★★★★ 5/5
GoogleRating only, no written review.
Henry · 12 October 2016 · Berkeley Homes East Thames Ltd London (Kidbrooke Village Sales & Marketing Suite)
★★★★★ 5/5
GoogleRating only, no written review.
Wayfaring · 12 October 2016 · Berkeley Homes East Thames Ltd London (Kidbrooke Village Sales & Marketing Suite)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
