Trusted Agent profile
★★★★★
189 reviews across 3 offices and 2 platforms
Batcheller Monkhouse has three offices, in Battle, Tunbridge Wells and Haywards Heath. Together they have 189 reviews on two platforms, rated 4.8 out of 5 overall.
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Batcheller Monkhouse's three offices, most reviewed first. Each has its own page.
Showing 181 reviews on Google only. Show every review
5/5
GoogleClare Sheffield and her team have been excellent. We are a tenant and they have been very helpful whilst at the same time looking after the Landlord’s interests in a proper manner. I would certainly use them again either as a tenant or a landlord.
5/5
GoogleWe had a really positive experience with Batchellor Monkhouse this summer, good communication, quick on email response, kind to us when things were tense (which you can’t avoid when dealing with solicitors and money) and consistent in terms of who we dealt with. Good personal service which meant we didn’t feel like “just another client”
5/5
GoogleWe've just moved into our new house, and have been delighted with the service we have received from Batcheller Monkhouse. Wendy (our main contact) and her colleagues have been invariably helpful, responsive and professional, while providing a personal and friendly experience. Thanks to all the team.
5/5
GoogleLocal Planning consultants
5/5
GoogleKnowledgeable local planning consultants
5/5
GoogleThe lettings Department are efficient, professional and very helpful. Any issues relating to the property are dealt with swiftly.
5/5
GoogleBatcheller Monkhouse went above and beyond our expectations when they handled our house purchase - excellent service. They will certainly be my first choice when the time comes to move in the future.
5/5
GoogleAlthough acting for the vendor, James was particularly helpful in providing open and honest answers to our many questions on the house purchase. Very polite, he and his colleagues were always punctual for viewings.
5/5
GoogleA highly knowledgeable, professional and friendly team. My sale went through very smoothly even as part of a big chain, largely due to the chasing and calls undertaken by Simon and his team. I can not fault the process from start to finish and would certainly use them again.
5/5
GoogleWe have used a range of services from Batcheller Monkhouse over the past 4 years and we would not have achieved the outcomes we did without their unfailing expertise. Their fantastic and diligent rental department managed our property for more than 3 years after which their incredible sales team sold it for us. There were complex planning issues related to the sale and in stepped their planning department to resolve these for us! It has been a one stop shop for all our requirements which was so reassuring as they did all of this with us residing in NZ. Prompt, utterly professional and most of all caring. Very special thanks to Simon and Carly for their determined efforts to secure the favourable outcome they did. They had our vested interests at heart and we simply cannot recommend Batcheller Monkhouse highly enough.
5/5
GoogleSelling your Home can be a very stressful experience. I should know as I’ve done it 7 times over the last 30 or so years. However Batcheller Monkhouse Haywards Heath were fantastic, making it one of the easiest sales we’ve ever encountered. Firstly, they work as a team, so you can access information and updates when you want them. They keep you informed, which is vital in keeping the stress level to a minimum. Each member of staff I spoke too were approachable and very professional. We were also happy with everything they did to promote our house, we felt they had all options covered. They clearly got it right as the viewers that came to see the house, were the right ones, they were a good fit! Overall I would say, BM Haywards Heath is one of best agents to employ selling your property.
5/5
GoogleBatchellor Monkhouse acted on my behalf for the sale of my property in West Sussex. I cannot speak highly enough of their performance. Every member of their team delivered a friendly and competent service with the utmost professionalism. I felt that they acted in my best interests at all times. I would not hesitate to recommend them.
1/5
GoogleStandard evil letting agents, moved us into a property with a condemned boiler which duly broke down. We went 5 weeks with nothing but cold water. They blamed the landlord for their incompetence and lied repeatedly. They also claim to only do 12month fixed term contracts with no get out clause even after the first year. Never felt so trapped!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Battle has the most, with 82 reviews rated 4.8 out of 5, followed by Tunbridge Wells with 70.
The three Batcheller Monkhouse offices, by town:
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