5/5
I was extremely happy from start to finish. I would also like to thank Kim who was so helpful and kind, she made this whole process stress free.
Agent replied · 19 May 2025
Thank you Judith for the 5 star review!
Trusted Agent profile
★★★★★
193 reviews across 3 offices and 2 platforms
Batcheller Monkhouse has three offices, in Battle, Tunbridge Wells and Haywards Heath. Together they have 193 reviews on two platforms, rated 4.8 out of 5 overall.
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Batcheller Monkhouse's three offices, most reviewed first. Each has its own page.
Showing 185 reviews on Google only. Show every review
5/5
I was extremely happy from start to finish. I would also like to thank Kim who was so helpful and kind, she made this whole process stress free.
Thank you Judith for the 5 star review!
5/5
Batcheller Monkhouse went above and beyond to make selling our house successfully a wholly positive experience. It was a pleasure to work with Wendy and the team: they are responsive, resourceful, and always helpful. We were particularly impressed with Wendy’s market knowledge and deep understanding of the locality. Highly recommended.
Hello Ros, thank you for your kind words. We are thrilled you had a great experience with us.We wish you all the best, and if you need any assistance in the future, please do not hesitate to contact us.
5/5
Very helpful through negotiations. Easy to talk to and efficient. A very good company to work with.
Thank you Julia for leaving us a 5 star review!
5/5
Batcheller Monkhouse Tunbridge Wells are exceptional to work with. We worked with them for the sale of our lovely Oast House in East Sussex. We had seen three other agents and BM gave our house the highest valuation of all three agents. They were very clear around the go to market plan and straight with us about the market environment - not very lively and pricing strategy. They had represented the previous owners when we bought the property and during that process always found them to be super helpful. They achieved the price we were looking for and supported us the whole way through with some last minute requests that needed to be satisfied. They are very well networked with the conveyancing lawyers in the area which proved to be invaluable to us to complete on time. Mark, Michelle and Wendy and all the team are first class. We were so glad we appointed them.
Hello Delia, thank you for your kind words and positive review! We are delighted to hear you found our Tunbridge Wells team supportive and helpful. It was a pleasure working with you and we wish you all the best.
5/5
The whole team at Battcheller Monkhouse, Battle, have been nothing short of Marvellous, without thier profesional help and guidance I wouldnt have ended up with my forever home, i felt they gave me proper.. dare i say.. old fashioned sevice, were you as the customer actually matter. on one occasion i had left a message for Robert not realising it was his day off, he rang me back and helped me regardless. cant praise them all highly enough.
Hello Lynsey, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with our Battle team. It was a pleasure to work with you and wishing you all the best in your new home.
5/5
The service I have received from Batcheller Monkhouse has been exemplary. At every step of the selling process Chris and his team have displayed a high level of communication, patience and efficiency. As a 94 year old client I felt reassured and completely satisfied.
Hello Ann, thank you for leaving us such a great review! We are thrilled you had a great experience with Chris and our Haywards Heath team. Wishing you all the best.
5/5
Very pleased with all aspects of the service provided by Carl & his colleagues. Communications were clear & purposeful, and we felt we were in safe hands. We are happy to recommend Batcheller Monkhouse.
Thank you Ruth for taking the time to leave us a review. If there is anything else we can help you with, please do let us know.
5/5
We used BM to sell my parents house in Rye (which was achieved in 6 months) Lisa Kerry was excellent and managed our case well even when we had a few bumps along the road.
Hello Paul, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.
5/5
The Battle Team did a great job, especially Carl as we eventually got over the line! Thank you to everyone!!
Hello Michael, thank you for leaving us a review! We are thrilled you had a great experience with Carl and our Battle team. If there is anything else we can help you with, please do let us know.
5/5
We used Batcheller Monkhouse to market our property as we deemed them the best fit for our historic house. In fact they secured an offer on our house very quickly after only two or three viewings. Carl Underhill was excellent to deal with, very professional whilst being friendly and personable. I would highly recommend the company
Hello Katie, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Carl and our Battle team.
5/5
The whole Batcheller Monkhouse team have been excellent in managing the very sensitive, once in a generation sale of a project house. From the outset their approach to building relationships, sales strategy and negotiation has been well informed, calm and easy to work with. They got the result we wanted, which speaks for itself.
Hello Tom, thank you for your kind words and positive review! We are delighted to hear you found our Tunbridge Wells team to be helpful, calm and easy to work with. It was a pleasure working with you and we wish you all the best.
5/5
Thanks for all your excellent and attentive support!
Thank you Julia for taking the time to leave us a review. If there is anything else we can help you with, please do let us know.
5/5
We would highly reccomend Kim at Batcheller Monkhouse who went above and beyond in assisting us with the purchase of our new build house. Great all round service and communication.
Hello Keri, thank you for taking the time to leave us a review! We are thrilled you had a wonderful experience with our Battle team. If there is anything else we can help you with, please do let us know.
5/5
Kim Abbott was the estate agent who dealt with the purchase of our new property and she was extremely efficient at dealing with and sorting out any related issues, liaising with the developers and keeping us informed.
Hello Pam, thank you for taking the time to leave us such a lovely review! We are thrilled you had such a great experience working with Kim.
5/5
So appreciative of the help, speed and understanding with which the valuation of the property was completed. Thank you Emer and for such great communication with us too (and Robert and Leo)!
Thank you Sara for leaving us a 5 star review!
5/5
We have just sold our 3rd house through Batcheller Monkhouse, the latest one being difficult due to its layout. We had numerous viewings and were kept up to date throughout. We have sold 8 houses through various agents and we would say that Batcheller Monkhouse comes out top. If there is a chain, then they go down the line, moving things along and advising as to progress, or lack of it. We would highly recommend them.
Hello Rosemary, thank you for your continued loyalty over the years and taking the time to leave us a review! We work hard to provide an excellent service, and it's always rewarding to receive such kind feedback. If there is anything we can help you with, please do let us know.
5/5
Emily you and the team were amazing, as you know we had a really tricky chain with lots of twists and turns, but you were always calm, patient, and empathic towards us as we asked our endless questions. Thank you again for being so supportive to our family as we navigated such difficult conveyancing terrain, ever grateful!
Hello Matthew, thank you for leaving us a 5 star review! We are thrilled you had a great experience with Emily and our Haywards Heath team.
5/5
Chris Bliss is very knowledgeable, a superb person to deal with and a good people person.
Hello Kathryn, thank you for your kind words. We will pass your review on to Chris and the team. Wishing you all the best.
5/5
The team at Batchellor Monkhouse were the perfect partner for our house sale. Emma, Carly and Emily were a fab team who were supportive and realistic with their advice. If you're selling a character property in mid-Sussex then I would highly recommend them, this is their forte. And in fact, for us, we had sold our property before it even went on the market! Thanks gang, we got there! Move date this Friday!
Hello Shirley, thank you for your kind words! We are thrilled to hear you had a positive experience with our Haywards Heath team.
5/5
Excellent advice and Service. Thanks Tom and Mark!
5/5
Working with Mark Haffenden was a pleasure. He was very patient and professional, helping to move the sales process along by liaising with other estate agents, solicitors and our buyer. Thanks Simon
Hello Simon, thank you for leaving us a positive review. We are pleased to hear you found Mark and the team helpful and professional throughout the sales process. If there is anything we can assist you with in the future, please do let us know. Wishing you all the best.
5/5
Fantastic service from Batcheller Monkhouse. All staff have been extremely helpful and efficient but big shout out to Charlotte in particular. Great communication hope to do more business in the near future. Highly recommended 😊 …
Hello Bex, thank you for leaving us a positive review, we are thrilled you had a great experience with us. We will pass your kind words on to Charlotte and the team.
5/5
I needed a valuation for CGT purposes and Leo was very quick and responsive.
5/5
Thank you Batcheller Monkhouse. Robin Whatley has been exceptionally helpful assisting us at removing a large telecommunications structure from our roof. We were very grateful for his help and knowledge.
Hello Oliver, thank you for taking the time to share your positive experience with Robin and out Telecoms Team. If there is anything we can help you with, please do let us know.
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Battle has the most, with 82 reviews rated 4.8 out of 5, followed by Tunbridge Wells with 70.
The three Batcheller Monkhouse offices, by town:
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