Trusted Agent profile

Batcheller Monkhouse estate agents in Battle, Tunbridge Wells and Haywards Heath

4.8

★★★★★ Excellent

189 reviews across 3 offices and 2 platforms

Batcheller Monkhouse has three offices, in Battle, Tunbridge Wells and Haywards Heath. Together they have 189 reviews on two platforms, rated 4.8 out of 5 overall.

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4.8 / 5

181

Reviews on Google

All 3 offices

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8

Reviews on Trustpilot

Business-wide

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Our offices

Batcheller Monkhouse's three offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 181 reviews on Google only. Show every review

5/5

Google

We needed a retrospective planning application for our home gym and garden structures, and choosing Batchelor Monkhouse was the best decision we could have made. From the start, Christine was professional, knowledgeable, and clear about the entire process, managing everything meticulously, from the drawings to communicating with planning officers, keeping us informed throughout. Their expertise in navigating local council requirements was impressive and led to a successful application.We are so grateful for their expert guidance. They turned a complex situation into a smooth process, giving us complete peace of mind. We can't recommend Batchelor Monkhouse highly enough for any planning permission needs.

Mark · 29 August 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Mark, we understand planning applications can be tricky, but we are thrilled Christine could make it seamless for you! Thank you for trusting us and for your kind recommendation.

5/5

Google

Rating only, no written review.

Hannah · 28 July 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Thank you Hannah for leaving us a 5 star review!

5/5

Google

Emma Bagnall at the Haywards Heath office was the epitome of efficiency and friendly service. Once she had taken my details and circumstances, Emma arranged a viewing the next morning, and by the next day I had secured the property. Great communication throughout, and very friendly. Highly recommended.

Jason · 26 July 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Hello Jason, thank you for leaving us a 5 star review! We are thrilled you had a great experience with Emma and our Lettings Team.

5/5

Google

Provided a professional and efficient service

Jason · 21 July 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 25 August 2025

Thank you Jason for leaving us a review!

5/5

Google

We received good service. Lisa Kerry kept us well informed throughout and was always available for our enquiries and to provide advice.

Brian · 16 July 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Hello Brian, thank you for leaving us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

We were both very happy with the service from Lisa leading up to the sale of Springfield Cottage. She was always very communicative with the sale, and the various different stages and good personal service. We would use Batcheller Monkhouse again.

Suzie · 16 July 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Thank you for taking the time leave us a 5 star review! We are thrilled you had a wonderful experience with Lisa and our Battle team.

5/5

Google

the team were very helpful and the sale went though very quickly with the teams help, as a seller we are very happy with the services received and would recommend them to others to use

Andrew · 15 July 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Hello Andrew, thank you for a great review! We will pass your review on to the team. Wishing you all the best.

5/5

Google

Great company to work with the whole team are very friendly, efficient and professional. They really know what they are doing and are very helpful.

Sarah · 30 June 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Thank you Sarah for leaving us a 5 star review! Wishing you all the best.

5/5

Google

Stephanie at Batcheller Monkhouse Lettings is an absolute star, kind, friendly, and easy to work with. She’s guided us patiently and has been genuinely supportive. Five stars!

Natasha · 30 June 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 27 December 2025

Hello Natasha, thank you for leaving us a 5 star review. We really appreciate your feedback and are pleased you had a great experience with Stephanie and our Lettings Team.

5/5

Google

Brilliant Brad! Not your usual estate agent. Very knowledgeable about the properties he shows. He listens well to our requirements, despite them possibly a little muddled. He’ll find us our perfect forever home…

Sue · 18 June 2025 · Batcheller Monkhouse Battle

Agent replied · 16 April 2026

Hello Sue, thank you for leaving us a review! We are thrilled you had a great experience with Brad and our Battle team. If there is anything else we can help you with, please do let us know.

5/5

Google

Brilliant experience with Emma!

Lucie · 23 May 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Hello Lucie, thank you for a great review! We will pass your review on to Emma. Wishing you all the best.

5/5

Google

Batcheller Monkhouse are a very professional, experienced and friendly Letting Agent who offer a wonderful service to both landlords and tenants. Tracy Fehler in particular goes that extra mile.

Fiona · 22 May 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 12 October 2026

Hello Fiona, thank you for leaving us a positive review. We are pleased you found our team to be professional and friendly. Wishing you all the best.

5/5

Google

Brad Caines was the most helpful estate agent I’ve ever met. Informed and knowledgable but also really zeroed in on what we were looking for. Excellent.

A · 19 April 2025 · Batcheller Monkhouse Battle

Agent replied · 12 October 2026

Thank you for the 5 star review!

4/5

Google

Thank you Batcheller Monkhouse for helping us to secure our new home. Special thanks to Carly for using great negotiating skills to secure the sale of our current home and for the purchase of our new home with a price suitable to all …

Alan · 16 April 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 27 April 2025

Hello Alan, thank you so much for taking the time to share your positive experience. It's always rewarding to receive such kind feedback. If there is anything we can help you with, please do let us know.

5/5

Google

The team at Batchellor Monkhouse were the perfect partner for our house sale. Emma, Carly and Emily were a fab team who were supportive and realistic with their advice. If you're selling a character property in mid-Sussex then I would …

Shirley · 16 April 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 8 December 2024

Hello Shirley, thank you for your kind words! We are thrilled to hear you had a positive experience with our Haywards Heath team.

5/5

Google

Very attentive, friendly and efficient service - thank you !

Amy · 8 April 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 12 November 2025

Thank you Amy!

5/5

Google

Batcheller Monkhouse are absolutely outstanding and we highly recommend them! The process only took 9 weeks from accepting our buyers’ offer until completion. Mark Haffendon’s advice and knowledge of the housing market was invaluable. He carefully guided us through the process and was the only estate agent to offer creative marketing strategies that were unique to our home. Michelle Young was incredibly diligent at all times in keeping us up to date and informing us on the complex details relating to our chain. It was very reassuring to be kept in the picture and understand what was happening with our sale. Additionally, she was relentless in chasing up the other solicitors and estate agents in our chain, always showing great tact and diplomacy.

Marion · 22 March 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 12 October 2026

Hello Marion, thank you for leaving us a review. We really appreciate your feedback and are pleased you had a great experience with Mark Haffenden and Michelle Young.

5/5

Google

We purchased our home from Mark Haffenden and he was fantastic - really efficient to work with and just dealt with the entire process brilliantly. We also viewed with Tiny who is just fabulous. Very happy buyers here - Thank you Mark for your help!

Sophia · 15 March 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 26 April 2025

Thank you Sophia for leaving us a 5 star review! Wishing you all the best in your new home.

5/5

Google

Always do what they have said they would do Professional and friendly Nothing but praise for them I have had cause to use the proffessional services on another matter and continue to rate them extremely highly Joshua Pearson carried out a complicated and time consuming valuation on a project, taking time to explain in detail each step of the way and delivered the report on budget Nothing but praise for all the team.

Nicholas · 15 March 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 20 June 2024

Hello Nicholas, thank you for leaving us a positive review. We are pleased you found our team to be professional and friendly. Wishing you all the best.

5/5

Google

Very happy with the service received as a buyer. Emily worked hard at keeping all parties informed, chasing up queries and answering questions.

Nikki · 25 February 2025 · Batcheller Monkhouse Haywards Heath

Agent replied · 19 May 2025

Hello Nikki, thank you for a great review! We will pass your review on to Emily and the team. Wishing you all the best.

5/5

Google

We embarked on an ambitious and extensive refurbishment programme for Knowle Grange Health Spa, which commenced in 2020 and was completed in 2024. We appointed Christine to manage our various planning applications when she worked for another firm. She left that firm to join Batchelor Monkhouse and we tracked her down. She has done an excellent job fighting our corner rather than trying to persuade us to accept compromises we were not entirely happy with. We now have an impressive new barn, housing a gym, exercise studio and cafe with garden terrace. We have a beautifully refurbished spa building and smart pool changing rooms with steam room and, much to the delight of our members and clients, we have a large and attractive carpark with an entrance which makes us easy to find! We would not hesitate to recommend Batchelor Monkhouse, Tunbridge Wells.

Carol · 25 February 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 19 May 2025

Hello Carol, thank you for leaving us a review. We really appreciate your feedback and are pleased you had a great experience with Christine and our Planning Team.

5/5

Google

I was extremely happy from start to finish. I would also like to thank Kim who was so helpful and kind, she made this whole process stress free.

Judith · 25 February 2025 · Batcheller Monkhouse Battle

Agent replied · 19 May 2025

Thank you Judith for the 5 star review!

5/5

Google

Batcheller Monkhouse went above and beyond to make selling our house successfully a wholly positive experience. It was a pleasure to work with Wendy and the team: they are responsive, resourceful, and always helpful. We were particularly impressed with Wendy’s market knowledge and deep understanding of the locality. Highly recommended.

Ros · 18 February 2025 · Batcheller Monkhouse Tunbridge Wells

Agent replied · 19 May 2025

Hello Ros, thank you for your kind words. We are thrilled you had a great experience with us.We wish you all the best, and if you need any assistance in the future, please do not hesitate to contact us.

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Questions about Batcheller Monkhouse

Which Batcheller Monkhouse office has the most reviews?

Battle has the most, with 82 reviews rated 4.8 out of 5, followed by Tunbridge Wells with 70.

Where are the Batcheller Monkhouse offices?

The three Batcheller Monkhouse offices, by town:

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Tell us what you need and up to 3 trusted local agents will be in touch.

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