5/5
Rating only, no written review.
Agent replied · 15 June 2024
Thank you so much for the 5 star review. It is appreciated by all our team.
Trusted Agent profile
★★★★★
351 reviews across 2 offices and 2 platforms
Balmforth has two offices, in Mildenhall and Haverhill. Together they have 351 reviews on two platforms, rated 4.6 out of 5 overall.
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Balmforth's two offices, most reviewed first. Each has its own page.
Showing 328 reviews on Google only. Show every review
5/5
Rating only, no written review.
Thank you so much for the 5 star review. It is appreciated by all our team.
5/5
Rating only, no written review.
We really appreciate the five stars! Thank you.
5/5
Rating only, no written review.
Thank you so much for the five stars, our team really appreciate it!
5/5
Rating only, no written review.
Thank you for your 5 star review!
5/5
Helpful staff
Thank you so much for your 5 star review!
5/5
Great welcome. Interested and helpful with our house search
Thank you for your 5 star review! It is appreciated by all the team.
5/5
We can't fault the service we've had selling our house with Balmforth - thank you!
Thank you for much for the kind words and 5 stars! We wish you all the best in the future
5/5
I couldn't be Happier with the service I received from start to finish, very helpful and always friendly. Charlotte was amazing....PositiveResponsiveness, Professionalism, Value
Thank you for your five star review, we appreciate it so much!
5/5
Absolutely amazing customer service anytime day or night Always fixed issues in a timely manner They made doing business with them a breeze Highly recommended! A+++++
Thank you so much for your kind review, it is very appreciated by all the team. We wish you all the best in the future.
5/5
They made the process of leasing a home very easy. Very helpful and friendly. Always respond in a timely manner.
Thank you for your 5 star rating. We wish you the best in your new home.
5/5
We dealt with Matt throughout our house purchase and he was really helpful throughout, really quick with responses to emails and always on hand for any questions we had as first time buyers, he guided us through the process seamlessly and understood our tight time constraints!PositiveResponsiveness, Professionalism
Thank you for your kind review and recommendation. We wish you all the best in your new home.
5/5
So far I've had a great experience with this company. Very friendly showing and office staff. They were recommended to us by another airman. He said this was the best company to rent through in the area. We will be renting our first home through them.
Thank you so much for your 5 star review! We wish you all the best in your new home
5/5
Had a really good experience with Balmforth. Specially Sue. We had a few issues on the way. None of which are the estate agents. However Sue was brilliant the whole process. She made a the experience so much easier.
Hi Jack. Thank you so much for your kind review. We wish you all the best in your new home
5/5
My experience with the balmfourth team has been very high standard so far. Very professional, approachable and friendly. A big thanks to Polly Patterson on the team for her quick organisation and outstanding help with my move. I would also like to thank Bianca, Jordan and sue with the process. I would recommend balmfourth to many people in the future Kind regards Phil Terry
Thank you very much for the 5 star review! Your comments have been passed over to the team and we wish you well in your new home.
5/5
We recently purchased a new property via balmforth and the service was brilliant from Start to finish. Megan Norton who we dealt with directly was superb with communication throughout. 100% recommend them whatever your needs!PositiveProfessionalism
Thank you for your lovely review and recommendation! We wish you and your family all the best in your new home.
5/5
Having not rented before I was a bit hesitant , but Balmforth were great from beginning to end and explained everything and answered any concerns as well, and was always informed and guided as to the next steps needed . I had a small issue with a leak when I moved in , this was reported and fixed within a few hours . Great response and professional throughout. Well done Balmforth . I couldn’t have asked for any better .PositiveResponsiveness, Professionalism
Thank you so much for your 5 star review and kind words Adam. We wish you all the best in your new home.
5/5
Highly recommend! It was a joy working with everyone at Balmforth in getting me into the right home. Everyone was very friendly, professional, and helpful every step of the way in order to get me a home. I want to highlight Flip, Jordan, and Sue! They were very professional, patient with my hundreds of questions, and ensured that I got into the home that was right for me.
Thank you so much for your kind review, we wish you all the best in your new home.
5/5
I have worked with Balmforth in Mildenhall on a number of occasions. They have always been extremely helpful, honest and efficient. Matt Barton and Charlotte White have both provided outstanding service throughout any interactions i had with them. They look out for the buyer as well as the seller and nothing was no too trouble for them. I have been really impressed with the service they have provided and would recommend them highly! Thank you.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for your five star review and kind words of recommendation. Us and the team really appreciate it and look forward to working with you again.
5/5
I just moved in to my place and Balmforth made the process smooth and simple. I have a dog and it’s difficult to find a place that allows pets, but Balmforth gave me a list of available homes to match my search criteria. They were very helpful explaining how everything works in the homes since I’m not familiar with the UK appliances. If anyone is trying to find a home with specifics they will do their best to locate one to meet your needs.
I'm so pleased you found a home that meets your needs. We strive to deliver good quality service and we thank you for your kind review.
1/5
Rating only, no written review.
1/5
Probably the worst website I've been on, would give zero if possible.
Thank you for your feedback Mr Down. Apologies our website didnt deliver for you. It's currently undergoing some rolling-changes (you might have caught it at a bad time!), and so we would really appreciate some feedback on what could be improved and where it fell short for you? My email is robert@balmforth-hav.co.uk. Thanks!
1/5
Very arrogant people. Would definitely not recommend them to anyone.NegativeResponsiveness, Quality, Professionalism, Value
Hello Alex, From your comments it appears as though you have dealt with a number of our team members, however, we have no record of dealing with an Alex, surname T, since 2017 (and that was via a different office). On that basis, we invite you to either let us know your name so that we may identify you (privately is fine .. to robert@balmforth-hav.co.uk) so that we may respond specifically, or the name of someone who has perhaps dealt with us, if it wasn't you directly, (maybe your partner etc) to allow us to do the same. Once we have this, we will happily edit and can respond to your concerns appropriately.
5/5
I found the Haverhill office team to be professional and helpful, they come highly recommended....PositiveResponsiveness, Quality, Professionalism, Value
Hi Darren, Thanks for your review. Your positive feedback is much appreciated!
5/5
Dealt with Cayley at balmforth, very good experience. Quick and efficient. Liam C
Thanks Liam
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Mildenhall has the most, with 227 reviews rated 4.6 out of 5, followed by Haverhill with 124.
The two Balmforth offices, by town:
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