5/5
GoogleFound my first rental property through Ayers & Cruiks. The team - especially Emma and Kathryn - were lovely to talk to and very helpful and responsive. Overall positive experience.
Trusted Agent profile
Ayers and Cruiks estate agents in Southend-On-Sea and Chelmsford
★★★★★
214 reviews across 2 offices and 3 platforms
Ayers and Cruiks has two offices, in Southend-On-Sea and Chelmsford. Together they have 214 reviews on three platforms, rated 4.4 out of 5 overall.
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Our offices
Ayers and Cruiks's two offices, most reviewed first. Each has its own page.
Reviews on Google
Showing 173 reviews on Google only. Show every review
Google5/5
GoogleAyers & Cruiks are an excellent property agent to work with. My situation was somewhat complicated due to recently arriving back in the UK after many years working abroad, not having a job in the UK at that time, having a cat, and wishing to move into a rental property as quickly as possible. Jo at A&C worked really hard to help me jump all of the hurdles, and she got me in to my lovely new rented home, which has recently been completely renovated, in just over 2 weeks from viewing to move-in. Thanks, Jo! You did a fantastic job. Ayers & Cruiks are complete professionals. They are absolutely up-to-date with all of the latest changes in rental legislation and I felt completely assured that my new home complied with any and all regulations and that my deposit is protected. They even put you in touch with an agency that can help you with contents insurance and setting up your household bills. 5-star service all round.
5/5
GoogleMyself and my partner have recently let through this agency and have found the whole process to be smooth, easy and with all the help and assistance we could need from the agency. Really friendly team - we mostly dealt with Kathryn who's been an absolute pleasure - helpful, friendly, and speedy in responding to us and ensuring things are dealt with in a timely manner. No issues whatsoever, would highly recommend. Thanks Kathryn and team!
5/5
GoogleI recently had the pleasure of working with the Ayers & Cruiks team to secure a commercial property for my business. I must say, their exceptional service and dedication truly exceeded my expectations. Right from the start, the team at Ayers & Cruiks showcased their expertise and professionalism. They took the time to understand my specific requirements and provided me with a tailored selection of properties that perfectly matched my business needs. Their knowledge of the local market was impressive, and their guidance throughout the entire process was invaluable. They were proactive in arranging property viewings, promptly addressing any queries or concerns I had, and facilitating negotiations with the property owner. Their attention to detail was exceptional, ensuring that all necessary paperwork and legalities were handled with utmost precision. Thanks to their efforts, I now have the perfect commercial property for my business, and I couldn't be happier. I wholeheartedly recommend Ayers & Cruiks to anyone seeking reliable and trustworthy estate agents for their commercial property needs. Thank you once again to the entire team at Ayers & Cruiks specially to Kerry Graves for making my commercial property acquisition a seamless and enjoyable experience.
5/5
GoogleRented a commercial unit through Ayers & Cruiks and what a smooth process it was. Kerry Graves answered all our questions even though it mustve been annoying at times she was always professional at all times to the day of the exchange. Definately recommend! Thanks again for all the help guys!
5/5
GoogleWhen we achieved our Right to Manage in 2021, Ayers & Cruiks were the stand-out choice of company to take over our day-to-day property management. They made what was a daunting task feel effortless and a “no brainer”. Since then, Ayers & Cruiks have been professional, knowledgeable and friendly, with nothing too much trouble. In a highly competitive - & crowded, commercial market, Ayers have shown how traditional business standards of ethics, integrity, honesty and trustworthiness can be maintained successfully. This is obvious where some of their competitors have tried to corner the market with completely opposite standards and resting on a legacy reputation. Dealing with Rita Mullins, our property manager, has been a genuine pleasure. Her passion, knowledge, understanding and dedication to her role shines in everything she does. We’ve relied on her for advice, guidance and support and have also had lots of laughs with her, along the way. Working in partnership with Rita and Ayers has made us wish we’d gone for Right to Manage years ago.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Wayne, Thank you for your kind review. We are happy to have been of service.
1/5
GoogleRating only, no written review.
3/5
GoogleInformative
Agent replied · 12 June 2024
Hi Elaine, Thank you for your review. We are happy to have been of service.
5/5
GoogleVery knowledgeable
Agent replied · 12 June 2024
Hi Militsa, Thank you for your review. We are happy to have been of service.
5/5
GoogleWould really recommend this company. Very professional and questions always answered in swift manner. Dealt with Darrell Clarke and was superb to work with.
Agent replied · 12 June 2024
Hi Chaim, Thank you for your review. We are happy to have been of service.
5/5
GoogleWe have been dealing with Rita Mullins who looks after Courtway House, Hamlet Court Road. Always a great prompt service. Thank you!
Agent replied · 12 June 2024
Hi Elsa, Thank you for your review. We are happy to have been of service.
5/5
GoogleWhen I was renting a property from them I found Brad laidler from accounting in the Southend branch to be very helpful when assisting me with getting my deposit verified and getting it paid back to me. I found him to be a very polite and responsive individual
Agent replied · 12 June 2024
Hi Christopher, Thank you for your review. We are happy to have been of service.
4/5
GoogleGreat letting agents, was able to get us moved in and progressed through relatively quickly. Have dealt with both Jo and Brad over the phone and in person, service has been bar none in accommodating anything possible.
Agent replied · 12 June 2024
Hi Callum, Thank you for your review. We are happy to have been of service.
5/5
GoogleJust manage to rent a new property, the communication with the agency was really good, they were there to help during all the process and after as well. Really professional, I do 100% recommend them,.
5/5
GoogleI received a 5* service from Ayres & Cruiks, Neil, Steve and Kevin were very professional throughout and I would highly recommend using their services. Thanks again. Simon.
Agent replied · 12 June 2024
Hi Simon, Thank you for your review. We are happy to have been of service.
5/5
GoogleNick & Jo have been amazing during my time having Ayers & Cruiks as my letting agents. Very quick to get things fixed if needed, friendly and helped through difficult times! Thank you again for everything!
5/5
GoogleRita at Ayers and Cruiks who managed our property was a pleasure to deal with. Any issues raised were dealt with in a prompt and courteous manner and she always put us at ease, especially for any urgent matters that required addressing and went the extra mile at times to assist us. Overall, really pleased with the service we received.
Agent replied · 12 June 2024
Hi Daniel, Thank you for your review. We are happy to have been of service.
5/5
GoogleAyers & Cruiks have been essential in helping us let out both our residential and commercial properties. Steve, Neil, Jo and all the team have given us fantastic service and brilliant advice throughout. I would highly recommend.
Agent replied · 12 June 2024
Hi Sandra, Thank you for your review. We are happy to have been of service.
5/5
GoogleEverybody here was very helpful and friendly during the whole process of finding me a home. Emma and jo were particularly helpful and never got fed up of me calling the office to ask for help with things. ! (Which I still do) and they are always happy to give advice or help or a friendly ear when they can .
5/5
GoogleCompared to the majority of other letting agents I have tried speaking with, Ayers & Cruicks, specifically Emma, Jo and Nick have been very polite, responsive and helpful. A pleasure to deal with for my rental property. Would definitely recommend.
5/5
GoogleI have rented through Ayers & Cruiks for over 12 years and have just signed up to another, smaller property as we needed to downsize. The process was very easy and staff go the extra mile to make the transition a smooth one. The ‘fixflo’ system for reporting repairs that need attention is a good one, seeing familiar maintenance people is also a bonus as you build a good working/ trusting relationship with people coming into your home.
4/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Thank you for your feedback Carl, we are glad to have been of service.
5/5
GoogleRating only, no written review.
Agent replied · 12 June 2024
Hi Samuel, Thank you for your kind review. We are happy to have been of service.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Ayers and Cruiks
Which Ayers and Cruiks office has the most reviews?
Southend-On-Sea has the most, with 213 reviews rated 4.4 out of 5, followed by Chelmsford with 38.
Where are the Ayers and Cruiks offices?
The two Ayers and Cruiks offices, by town:
- Chelmsford: Burgundy Court, 64/66 Springfield Road, Chelmsford, CM2 6JY
- Southend-On-Sea: 86 - 88 Baxter Avenue, Southend-On-Sea, SS2 6HZ
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