★★★★★ 5/5
GoogleThe best Southend can ever find !⭐️⭐️⭐️⭐️⭐️
From the moment you walk-in the door until you leave, this place treats you like gold!! I have never been in a place where l've felt so welcome by so many people; from management.
Can't say and thank enough good things about Jo. You can trust them without a doubt . I can't imagine going anywhere else, for rent , lease or freehold. Highly recommended!!! 💪👍😊
VLADIMIR · 25 July 2024 · Ayers and Cruiks Southend-On-Sea
Agent replied · 24 August 2024
Thank you very much for your positive feedback its really appreciated by our team
★★★★★ 5/5
GoogleI used to have property let via A&C sold it 5 years ago. Had a tax issue dating back to 2017 needed some information on a monthly statement I had lost/misplaced that I needed. Rang A&C spoke to Lettings who investigated then referred me to Accounts who within a matter of minutes had emailed me the relevant missing statement. I was shocked as I no longer have a relationship with the company so was expecting for them not to care or make an effort to retrieve the statement. Both people were so helpful I am an older person and have never written a review and didn't even know how until found out you just go to business website but was worth the time as when someone goes over and above what you expected the praise is earned. Thanks to Phil Hammond and the guy from Lettings who also helped - sorry can't recall the name.
Terry · 25 July 2024 · Ayers and Cruiks Southend-On-Sea
Agent replied · 24 August 2024
Dear Terry. Thank you so much for your review it really is much appreciated.
★★★★★ 5/5
GoogleAbsolutely fantastic letting agency, I needed a commercial letting sorting out pretty fast, as I need the storage space, within 4 days.
Darrell managed to get the lease drawn up agreed and signed with the landlord within 3 days. Top Class Service. I would Highly recommend them to anyone.
John · 25 July 2024 · Ayers and Cruiks Southend-On-Sea
Agent replied · 24 August 2024
Dear John. Thank you so much for your positive review it means a lot to us to know that we are keeping clients and applicants happy.
★★★★★ 5/5
GoogleI have just moved into a new property with Ayers & Cruiks and the whole process was smooth and stress free. I primarily dealt with Jo and Nick, however, the whole team were very professional, extremely helpful and always friendly.
I have been a tenant with them in another property for 10 years and they have always provided an exceptional service dealing with issues that arise in a prompt and efficient manner.
I would definitely recommend!
Maxine · 25 July 2024 · Ayers and Cruiks Southend-On-Sea
Agent replied · 24 August 2024
Dear Maxine. Thank you so much for your review and feedback. Our residential team work very hard to make your move as stress free as possible and its great to receive positive feedback like this. Thank you
★★★★★ 5/5
GoogleWe have just let one of our commercial units through Ayers & Cruiks , Kerry Graves was our agent & she did a superb job throughout the process from putting together the advertisement , introducing potential new tenants & securing the tenant we have just taken on a new 5 year lease ,this is the second unit A&C have let for us & I would have no hesitation in recommending their services !
Charlie · 5 June 2024 · Ayers and Cruiks Southend-On-Sea
Agent replied · 12 June 2024
Thank you so much for your review we really appreciate your feedback
★★★★★ 5/5
GoogleRating only, no written review.
Martin · 22 May 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleBoth Jo Ballantyne and Emma Stiers were very professional, extremely helpful and friendly, nothing was too much trouble, any query or enquiry was dealt with in an efficient and friendly manner.
Thank you Jo and Emma.
Loraine · 13 April 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleThe service I received was fantastic from start to finish from both Jo Ballantyne and Emma Stiers.
Helped me and kept me updated at every opportunity.
highly recommended and a huge thank you to Jo and Emma for making the process simple.
Thank you
John Fuller
Admin · 13 April 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 1/5
GoogleRating only, no written review.
Maurizio · 14 March 2024 · Ayers and Cruiks Southend-On-Sea
Agent replied · 24 August 2024
Hi Maurizio we are sorry you have felt the need to leave a 1 star review, we would very much like to understand why you have felt it necessary to do this and which department you were dealing with. Please contact Kevin Cruiks or Steve Ayers to discuss.
★★★★★ 5/5
GoogleFor my experience I have had Emma and Jo. Both kind ladies have been more than helpful for my first time moving out and to make things better. They are always happy to contact you if you need any further assistance.
Great first time experience moving out 😊
James · 14 March 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleMyself & my partner have been looking to live together in Southend for a few months. We are so happy where we are now with thanks to Ayers & Cruiks. Emma & Kathryn have kept us up to date the whole time, we trusted them in helping us to find a home. They were so friendly, trustworthy & delivered great customer service. Without their assistance we wouldn't be where we are today.
Mike · 14 March 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Steve · 13 February 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Al · 13 February 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleKerry was super helpful. Always quick to reply with queries and questions.
Bradley · 13 February 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleCouldn't have asked for an easier estate agent's to deal with. From the moment I enquired the staff were so helpful.
So easy, quick and friendly.
Samantha · 13 February 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Amithamol · 14 January 2024 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleMoved into our new flat last weekend, and the process was so smooth and enjoyable compared to other past experiences. Jo and Emma specifically have been amazing, very informative and always there for any questions or queries we’ve had and nothing has been too much trouble. Definitely our forever home until we can buy, can’t thank you guys enough. Thankyou x
Amy · 15 December 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleI think Ayers & Cruiks is one of the best letting agent in UK. Their service is great and communication always fast. I worked with Emma, she is a very professional lady and help me a lot to find out my new home. I wish for a great future to Ayers & Cruiks.
Salah · 15 December 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Noureddine · 15 November 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleRating only, no written review.
Jane · 16 October 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleVery good service
Very easy process
Paul · 16 October 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleThe best estate agents there is! Everyone is so lovely and polite, couldn’t recommend them enough!
Kelcey · 16 October 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 1/5
GoogleI arrange a viewing, go have a viewing, the same day I am sent forms to fill for referencing and am told that it will be sent to the landlord for consideration.
For 17 days there is absolutely no response from the agent whatsoever, and then on the 17th day the property is no longer on the market on Rightmove and can't be seen on their website.
Be aware, checking their reviews here on Google, this seems to be a common occursnce with them.
Bora · 16 October 2023 · Ayers and Cruiks Southend-On-Sea
★★★★★ 5/5
GoogleKerry was a very kind and professional person! Thanks so much
Michele · 16 September 2023 · Ayers and Cruiks Southend-On-Sea
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.