5/5
TrustpilotReally helpful and friendly
Really helpful and friendly, it was a great experience
Trusted Agent profile
Avant Homes Midlands estate agents in Derby and Swadlincote
★★★★★
1,827 reviews across 2 offices and 2 platforms
Avant Homes Midlands has two offices, in Derby and Swadlincote. Together they have 1,827 reviews on two platforms, rated 3.7 out of 5 overall.
Our offices
Avant Homes Midlands's two offices, most reviewed first. Each has its own page.
Latest reviews from every Avant Homes Midlands office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot5/5
TrustpilotSarah’s Superb Service
Fantastic meeting Sarah to discuss the development timescales. She clearly explained the process and answered all my queries. She also advised where to view show homes at other nearby sites that match the house style I’m after.
5/5
TrustpilotThe Staff handling our purchase at Plot63 Wilber Chase
The Staff handling our purchase at Avant Wilber Chase were absolutely fantastic working tirelessly to get everything in place. I do have to make a special mention for Julia who went far more than the extra mile.
5/5
TrustpilotHoneyman park Development
Honeyman park is a great estate with a great sales team. Jacqueline McPhee made our process so easy and is always there to help if we have any questions.
5/5
TrustpilotAvant homes - Odettes Point
We called in without an appointment to the Odettes point development in Keighley and received a warm welcome from Abi. She was great! Extremely knowledgeable and professional, she answered all our questions and kept us updated after our visit, we would highly recommend her! Thanks for all your help Abi.
5/5
TrustpilotMonkswood, Telford
The team at Monkswood have been brilliant from the start, from reserving the plot to moving in. There’s been a few small minor issues which have all been sorted in a decent timeframe. The team have been so helpful and we are grateful for everything they have done. Lisa, Dave and Ian are a credit to the company.
5/5
TrustpilotGreat service
Great service. Very informative and helpful. Quick to respond to any enquiries or problems so far and deal with these effectively and efficiently.
4/5
TrustpilotWilling to arrange the viewing
3/5
TrustpilotPoor contractors but nice estate
The sales experience wasn't great , spec changed after we had signed up but couldn't get compensation. After this the house itself is nice BUT trying to get snags fixed is a nightmare. the sub contractors do as they please and customer care are powerless to get them to do things, very poor management support for the people on the phoe who take the brunt of buyers frustrations and annoyance. Contractors work not really up to standard and unreliable at turning up. TBH we fixed quite a lot ourselves. Also Avant were very unhelpful, not to say obstructive when we wanted to put solar panels on our house. Having said that we like the house and estate so go ahead if you can put up with the frustrations of the subcontractors not fixing the snags.
5/5
TrustpilotMonkswood Telford - Outstanding customer service!!
From the start the team have been amazing! Customer service has been outstanding. They listen to any concerns or issues we have and are able to sort these in a quick timescale. They stick to their word aswel. If they say they are going to get something sorted they will do it! Really pleased with our overall experience. Lisa, Ian, Dave thank you so much again for everything.
5/5
TrustpilotAvant Homes - Sorby Park
The sales & completion experience was amazing. Olivia was always there through our sales journey to answer any questions or help resolve issues. Following completion any issues we had with the property were dealt with straight away - Big credit to Jade. The Avant team are great with communication and really go out of their way to find an answer. We’ve had external people review our home and even they’ve mentioned that the build quality was top notch.
5/5
TrustpilotMonkswood
Our opinion on New Builds has certainly changed! Recently we have purchased and moved in to our forever family home on the Monkswood site and from the start the team have been nothing but helpful and accommodating. As with everything in life there had been a few minor hurdles (mainly with the part exchange) but nothing that had been a deal breaker. Since moving in, Ian, Dave, Lisa and Zara have been incredible. Everything had been explained to us reagarding our new home and details left in case we needed anything. We have had a few very minor snags (mainly cosmetic) which have been recorded and dealt with efficiently whilst keeping us up to date on progress. We honestly couldn't recommend the site team or the quality of the build enough. We absolutely love our new home and can't wait to make many happy memories as a family. A big thank you to the site team for making our move as seamless and effortless as possibly, we truly are very grateful for all of the help and support.
5/5
TrustpilotAndy the joiner was great
Andy the joiner was great. Fixed all the jobs on his list and more. And left no mess. Also great advice. Friendly, a pleasure to have here. Thanks Andy!
2/5
TrustpilotAvant North East - Absolute Joke
What a nightmare Avant North East and their tradesmen are. We have used a full years holiday entitlement in 3 months waiting in for appointments to fix snagging issues. Their tradesmen turn up and look at the job and disappear never to be seen again. Then a different person comes to look at it again. If they do actually carry out any repairs they always manage to make them worse and then have to come back yet again. We asked for compensation for all of the time off that we have had to take as we now don't have enough holidays to cover child care in the school holidays but they have refused to offer us anything at all. Absolutely socking. Where they get their tradesmen from is beyond me. The must be the cheapest of the cheap.
5/5
TrustpilotCraigowl Dundee - Andy Jones
Andy Jones came to visit us today to do some some snagging bits on our house. Nothing was too much bother and all done just as he said he would. Went above and beyond to help us. Many thanks to Andy.
5/5
TrustpilotAvant homes fantastic service!
My experience with Avant homes has been excellent. From first purchasing my plot to moving in. The after sales has also been very good. The site managers Dean and Luke are always helpful and professional. Jordan on site is also very good and helpful. Georgia the sales assistant is on the ball with everything and nothing is too much trouble for her. I would definitely recommend Avant Homes!
5/5
TrustpilotAvant Cotchett Village Derby.
Would just like to say a big thank you to Louise at avant homes Derby on the cotchett village for dedicating her time to us and giving us peace of mind at all times, what a lovely woman she is. Louise has made her our first home experience so much easier and has looked after us so well :)
5/5
TrustpilotAvant Homes Stockton Experience
Me and my partner have recently been speaking to Vicki Phelps at Summerville Quarter and she has been great and very informative regarding our queries on a house purchase. Vicki has went above and beyond to accomodate us with our busy schedule and has been very flexible relating to viewing properties. Very knowledgeable and approachable with questions we had and able to point us in the correct direction to make the process easy and stress free.
4/5
TrustpilotWe are currently going through easy…
We are currently going through easy sale and after a week on the market we have had a offer!
Agent replied · 23 October 2024
Hi, thank you for taking the time to share your feedback! We’re thrilled you had a 5-star experience with us. We will pass your feedback onto Jacqueline.
5/5
TrustpilotLouise ( Cotchett Park) is fantastic
Louise ( Cotchett Park) is fantastic! She was supportive and excellent. It was a pleasure having her guide us through what could have been a very stressful process. A big thank you to her and her fantastic team.
5/5
TrustpilotDavey
Davey, did excellent finish for the work done, Clearly explained the root cause. Clean the area after work completed.
5/5
TrustpilotThank you so much
What can I say... Vicki Phelps such a kind helpful women so informative, really helps navigating the idea of finding your forever home we haven't signed the dotted line yet however am extremely looking forward to what Advant can offer us. Thank you so much for the help so far!
5/5
TrustpilotExcellent customer services
Excellent customer services. Quality of the house is more than we could wish for. Also they’ve been there at the end of every Phone call since moving in to help us in every way they can. Which has been a huge weight lifted off our shoulders. They made buying a new house so enjoyable and stress free and it’s all thanks to the avant team. Ian Dave Lisa and Stu you’ve all be great help and very supportive I couldn’t thank them enough . Aaron
5/5
TrustpilotGreenlock Place
I have been in constant communication with Lewis at the Greenlock place about purchasing my new home, Lewis has been nothing but helpful and would recommend his assistance to everyone, he has been exceptional with all the information provided and responds in a quick manner. Thank you Lewis
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Questions about Avant Homes Midlands
Which Avant Homes Midlands office has the most reviews?
Derby has the most, with 1,744 reviews rated 3.7 out of 5, followed by Swadlincote with 1,667.
Where are the Avant Homes Midlands offices?
The two Avant Homes Midlands offices, by town:
- Derby: Cotchett Village, Derby, DE3 0DN
- Swadlincote: Cadley Village, Moonstone Way, Swadlincote, DE11 0BB
