1/5
This company cares about money and nothing else.
UPDATED**Avant have removed other reviews from other buyers in the estate, so this score is not a fair representation of their actual trust pilot score, also quite obvious write their own positive reviews.**This companies ethics are horrendous. Do not complete your review until all work is completed if you are un lucky enough to buy with them. You will not get the work finished. I have been told that many lies my head is spinning. They have now sold half of my street to a housing association, while promising me this wasn’t going to happen. After everyone, from the site manager to the sales team lied to me about this when they couldn’t lie anymore I was just told “sorry you feel this way” and “Feel free to take legal action”. Be very very careful.
Agent replied · 10 June 2024
Dear AndrewWe are disappointed to hear that you are unhappy with our service. As you will be aware, the Government’s strategy for tackling the current housing crisis is through encouraging wider participation in home ownership through the provision of quality affordable housing on new development sites. Avant Homes, like all other housebuilders, work with affordable housing providers who are interested in investing in new affordable homes in the areas in which we are building, to increase the availability of good quality affordable homes for families who are simply, without assistance, unable to get onto the property ladder or able to access suitable family accommodation. It was not until some months after you purchased your property from us last year that we agreed to sell 11 additional affordable homes to Believe Housing. This sale has only just completed and it means that no site manager or sales staff would have known about the social housing plots when you spoke to them during the sales process.It is Trustpilot and not Avant Homes that removes content from the Trustpilot website. In line with the Trustpilot website terms and conditions, they have the ability to remove fabricated reviews from people who claim to be customers, but who have, in fact never had any dealings with the Company, which we understand is the basis on which certain reviews have been taken down recently. Best Regards,Jessica Walker
