Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
TrustpilotOne person made it all possible (Strawberry fields)
I would just like to say a massive thank to Nicola at strawberry fields she has been an absolute pleasure to deal with and helped us more than we could have imagined to the point where we nearly gave up on our dream move but Nicola just kept coming back with solutions to what we that was a none mover . We was kept upto date daily if not more and pushed us in the right direction with any concerns we had and always had a way forward very positive and nothing was too much hassle .We look forward to bumping into her on site after we have moved .Thank you for making it possible Wayne & Nicola
WH · 1 November 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotWent to the alma development in…
Went to the alma development in Chesterfield the lady was very friendly and very informative and was happy to send me a video of the plot I was intreasted in .
Samantha · 30 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
Trustpilot2 years in and still having problems
2 years in and still having problems. After having a door that doesn't always lock they replaced it today and left it in a state and they told us they will be back out mid November to fix which in Avant speak is 2024. This is a new build home and it is falling apart and the customer service team could not be less interested. Avoid
Christopher · 28 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotGreensward Point: Feedback after we moved in
I've written my feedback before about the sales process in Greensward Point, Easingwold, which was very easygoing thanks to Mel :) The development was completed on time. Now, I want to give feedback after we moved in. First of all, I would like to say thank you to Craig and Andy, who were extremely helpful in answering all of our questions. They are very responsible and responsive. We found some minor issues after we moved in, and they were swiftly resolved. Second, I see that all site workers are very responsible in all they do, the development goes smoothly, and houses are being sold fast. It is clear to me that the entire development is being handled professionally. So, if you are considering buying it - don't delay. All services like water, waste collection, and deliveries were set up properly in this new neighbourhood. Even though Greensward Point is still growing, everything is arranged efficiently for the residents already living here. My family is thrilled with our new home and neighbourhood.
VL · 27 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotFurlong park Doncaster AVOID this development
Furlong park Doncaster We have had 2 previous new builds and by far Avant homes are the worst, The workmanship and build quality are the worst by far we've come across, snags galore *Tiles upside down & wrong shade*Damaged roof tiles letting water through bathroom ceiling *Breeze blocks/bricks in the drains empty cans of pop in the stud walls *Doors/windows hard to lock/open*canopy over the poorly fitted *wardrobe doors issues*Garage door broke within an hour of moving in & parts missing off the door How these houses on this development are getting signed off is beyond meStill ongoing with the list some people on the estate have been on a year and still waiting for things to be done/replacedThere legal team is something else (bullies) sending letters out to people on the estate for petty issues and threatening legal action Not a happy customer, my advice would be chose another developer
Merv · 26 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotTerrible Customer Service
The seals in my upstairs bedroom have came apart from the window. Reported the issue and was told this would fall under minor settlement and fall under home maintenance. When I replied to the email to inform that my neighbour had the same issue prior to me reporting this and my neighbours was fixed, nobody replied to my email so I sent another one which was also ignored. I then decided to phone the office in Stirling and spoke to a lady who said she’d look into this and get back to me, yet again nobody contacted me.Really not happy at the customer service and the answers I’ve been given, especially when my neighbour who had the same issue as me got hers fixed, why is it I was treated differently? Avoid at all cost, they’re not interested in fixing snags once you have the keys to your property.
Kevin · 24 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotWoodyard Park - Bathroom leaking - stay away from this builder
The experience could be 5 stars, if only they knew how to make a bathroom that works.My bath has been leaking for more than 18 months, and after more than 8 people came to apply silicone and said they fixed it, today again, after a shower, my bathroom is flooding. The walls under the bath are full of mold. My last open complaint was on September 12th and until now I'm waiting for someone to come and fix it.If you are trying to see the positive side, seriously, look more into the complaints as I ignored them when I wanted to buy and now I regret it.
Claudia · 23 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
Trustpilot5 years into a new build with this…
5 years into a new build with this company and I am onto my third leak this year causing damage to my ceiling. Customer services are not interested
Daniel · 23 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotLouise was a real star
Louise was a real star talking me through everything and going the extra mile to ensure I understood everything while being realistic about timelines and my expectations. I look forward to working with her to seem my new house to completion.
Lynn · 21 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotLies and deception
When are you going to acknowledge the disgraceful state you’ve left Babington Quarter in? You’ve sold all the houses and packed up and left without finishing off. A dangerous play park for the children, unfinished areas everywhere, not building to the plans you showed customers, rubbish everywhere due to an overflowing public bin and not fixing dangerous issues that you’ve acknowledged. You fob customers off saying you need to send a plumber to fix guttering and can’t even finish off jobs you’ve started. You can’t even acknowledge complaints in the time frame you promise. If anyone is thinking of buying with Avant, come and take a look at Babington Quarter before you part with your money.
Joe · 21 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotBarton Point
I can honestly say this has been the most stressful, yet amazing experience of our lives so far!! Caroline & the team at Barton Point have gone above & beyond to get us into the house of our dreams. My wife & I could not be happier!! We looked round 3 properties. Chose the one we liked & got an amazing package...we can't wait to move in, hopefully right before Christmas!!!
Chris · 20 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotWe have been in our new home at the…
We have been in our new home at the Telford site for 2.5 months and we love it! Our site manager and assistant site manager are incredibly helpful and can't do enough for us. Always show a friendly smile . Would highly recommend Avant and the Telford site.
Kay · 18 October 2023 · Avant Homes Central Holmewood
★★★★★ 1/5
TrustpilotCan’t even get bricklayers to line…
Can’t even get bricklayers to line perpendicular up or put windows in right place
Simon · 17 October 2023 · Avant Homes Central Retford
★★★★★ 2/5
TrustpilotSold us our last house before covid
Sold us our last house before covid. Subsequently left with a very substandard exterior home
Beverly · 17 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotReview of My Experience with Avant Homes Barton Point
My experience with Avant Homes has been highly disappointing, and I feel compelled to share my feedback with potential homebuyers. This review outlines my concerns and issues with their services, hoping to bring attention to the areas that need significant improvement.Overall Experience:From the beginning to the end of my journey with Avant Homes, I encountered numerous challenges and disappointments that have left me unsatisfied with my new home. Regrettably, it seems that I am not alone in my discontent, as many of my fellow residents in the new development share similar sentiments.Specific Issues:Initial Issues: While some initial problems were addressed promptly, several issues persist, including:Walls out of squarePoorly fitted doorsSubstandard kitchen installationInadequate plasteringGarden issues with water pooling due to the lack of topsoilDelays: I have faced extensive delays in obtaining essential items and services, including:Waiting for 10 months for a kitchen doorA frustrating 8-month wait for lightsMissed appointments and poor communicationCustomer Service: My interactions with Avant Homes' customer care have been less than satisfactory. It appears that they are reluctant to take responsibility for the issues at hand, which only adds to the frustration.Conclusion:In conclusion, my experience with Avant Homes has fallen far short of my expectations for a new home purchase. I believe it is essential for potential buyers to be aware of the issues I have encountered and for Avant Homes to address these concerns promptly and effectively. The quality of workmanship, communication, and overall customer experience need significant improvement.I hope that my review can contribute to positive changes and improvements within Avant Homes for the benefit of future customers.
Peter · 16 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotThe staff are very very nice
The staff are very very nice and helpful! They provide extremely effective and excellent service! We arrived the office at 15:40 and the staff could arrange a viewing before 16:00 in another site!
Zoe · 15 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotDefinitely worth considering a visit
Julie was great! She gave us an opportunity to view different properties explaining the pros and cons of each and allowing us to explore different home to find the right one for us.
Neha · 15 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotAvant Homes are criminals
Avant Homes haven’t even started building and they’ve wrecked our community! Clearance work has caused flooding to nearby homes. They don’t even accept this though and have blamed rainfall! Even though records going back to 1986 show higher rainfall and no flooding. They have also killed badgers living on the site and extracted coal from the area. Absolute cowboys.
Gillian · 11 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotVery professional
Very professional Friendly Coffee ☕️ Shown the house's inside & outMy wife and I cannot fault your showhome team
Lee · 11 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotWorst builder iv ever seen sent someone…
Worst builder iv ever seen sent someone to remove render off grey windows used scourer windows are a mess need repaired like all the build a total mess if your thinking of buying please don’t I’m on barley mow site snd there not selling hundreds viewing none buying on going problem with upvc facias badly installed fire door into garage poor fitting plastering is a total mess painting been done by a 3 year old. Noise through windows boiler plumbed incorrectly so hot water runs hot and cold bad brick work bathroom kitchen snd everything internal nothing like show home cheep taps sinks garage doors arnt insulated floors not level gardens boggy and turf laid badly list goes on for price these houses are totaly and utter rubbish please read reviews and don’t buy radiators are that small house is freezing when questiond about them avant ssid it’s open plan get some doors snd walls put in to make it warmer I told them radiators are getting changed they said that will invalidate my warranty boiler only has 2 year warranty off avant even though they carry a 10 year warranty
MR · 11 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotJackton Green - Excellence from the start
From start to finish we have had a great experience with Avant Homes. With no intention to buy a new build yet experiencing losing out on bidding for properties, we gave Jackton Green a merely speculative look and it’s turned out to be a wonderful decision.The property was finished to a high standard with all sorts of modern and high spec finishes and fittings, appliances are wonderful, ceilings are high and all the mod cons a family could need. We just love the spacious layout, aesthetics and safe location (with double parking spaces!).We could not have asked for more efficient, friendly and professional service - with Jacqueline in particular going above and beyond, plus the home demos we had from the site managers. We experienced a very challenging moving day (my buyer’s funds were lost, resulting in a delay to moving day from Friday to following Monday) and we could not have had more support and kindness from Jacqueline who did everything she could for us and worked with such compassion and professionalism. Nothing was too much to ask.We love our new home and any reservations we had about a new build have been completely blown out of the water. Any of the usual snags can be dealt with quickly and easily - just brilliant. Neighbourhood is peaceful, safe and feels like a total life upgrade.100% would recommend Avant and Jackton Green.
Melissa · 10 October 2023 · Avant Homes Central Retford
★★★★★ 1/5
TrustpilotWorst builder
Worst builder , worst staff . Builder not making agreement as per rera , he want nearly 60 to 70 percentage amount before plinth . False commitment by staff . Pls don’t buy anything in Avant .Trust me you will end up in trouble . Purchasing flat in Avant means you are inviting trouble. your happiness will go after purchasing flat in Avant .
Shilpa · 10 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotExcellent customer service from the beginning of our search to moving In to our new home at Jackton Green
We were searching for our perfect new home and found it on our 2nd visit to Jacqueline at the Jackton Green sales office, looking to downsize and having met Jacqueline previously in the sales office at Greenhall Village she knew exactly what we were looking for and immediately pointed us in the direction we needed with a gentle push to plot 99 as we were hesitant at the thought of buying smaller. Her experience, patience, and calming nature helped us massively throughout the process which took around 6 months from reservation to completion due to delays with the sale of our own home, without her reassurance I would probably have threw the towel in a long time ago, so glad that she was always there with her level head and patience. Any communication with the head office in Stirling was efficient and again the advice given was spot on.The handover given by the site foreman Jimmy was superb with all the information we needed to settle in straight away, and follow up calls dealt with professionally in a timely manner.In short the experience from start to finish we received has been excellent and I cannot thank all the Avant personnel enough for their assistance throughout with the gold star award going to Jacqueline.
Colin · 9 October 2023 · Avant Homes Central Retford
★★★★★ 5/5
TrustpilotJacqueline has been extreme helpful and…
Jacqueline has been extreme helpful and supportive during the purchase of our new home. She has been fantastic during negotiations and very knowledgeable on updates and information, answering all queries efficiently and effectively. Really enjoyed the process and we thank her for her fantastic customer service.
DAVID · 9 October 2023 · Avant Homes Central Retford
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
