Anwyl Homes estate agents in Chester, Crewe, Oakenholt and 2 more

★★★★★ 5/5

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Customer service technician- Chris Appleton

Well experienced person Excellent work Perfect finishing of job

Sherly · 5 April 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Customer Service Technician

Josh Hough, a Customer Service Technician at Anwyl has just done an excellent job for me on my snagging list, across a couple of days. He's friendly, knowledgeable, professional and efficient.

Kevin · 4 April 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Site manager

I just wanted to let you know how wonderful Nathan (the site manager) has been at sorting out our snags. Not only is he extremely friendly but he also is very organised and has dealt with all our issues professionally and in a timely manner. He really is a credit to Anywl.

Emily · 28 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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5 star

Lee was super helpful, credit to the anwyl team

Carly · 28 March 2023 · Anwyl Homes Chester

★★★★★ 1/5

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Disgusting attitude from sales team at…

Disgusting attitude from sales team at maes y rhedyn, unhelpful, rude, patronising, rolling eyes when asking for help. The most atrocious sales team. This is just the start. We are in the process of purchasing and it has been a joke from the start with miscommunication and bad attitude. We were pushed to get paperwork done but now can’t be guaranteed that this will work with timescales which means we lose £10000 in redemption fees.. I just want to pull out but can’t. These are the people that are supposed to make the process enjoyable and I don’t want to deal with them.

Alison · 27 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Richard Nelson the technician was…

Richard Nelson the technician was amazing in his detail of work and knowledge, very professional.

Paul · 24 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Excellent service from Richard

Excellent service from Richard, came to fix a door handle very friendly.

Andy · 24 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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He did very well his job and nice…

He did very well his job and nice person .

Krishnanantham · 23 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Victoria Mills Holmes Chapel

We had a few hiccups mainly on the snagging list, thenIssac came along and got everything sorted out, very professionally and very efficiently. He is a great guy who puts his fantastic personality fully into his job, which is unusual nowadays - Thanks Issac for all your help!I must also add that overall the buying experience with Alwyn has been a good one and as such adding Issac to Alwyn that’s why I have given 5 stars.

Ben · 21 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

Trustpilot

Redoing bathroom walls

Josh Hough fixed our rough bathroom walls, sanded, filled and repainted to a better condition. Polite and friendly. Cleaned up and finished well.

Ashleigh · 15 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

Trustpilot

Fantastic Customer Service!

We decided on the Winnington Place with Anwyl Homes in Jan 2022. From the time of reservation of the plot till the time of moving in during July 2022, our journey has been fantastic, thanks to the efforts of Kelly and Marie from Customer Service at Winnington Place. Both Kelly and Marie helped us settle down with all formalities, all the way through the process, by going into each and every detail of the property, arranging viewing of the show home innumerable times, sorting out the solicitors and mortgage lenders and keeping us updated on key milestones right through our journey until we moved in July 2022. Kelly and Marie also helped us with discounted service providers with many add-ons we did to the house, before we moved in. The moving in process itself was very smooth and comfortable. After we moved in, Keith Best and Phil Jump, the Site Managers, helped us with everything, from clearing all the snags on the snag list to attending to my adhoc calls for help. In fact, there were very minor snags found when we moved in and we are very happy with the property we have bought with Anwyl. I just cannot praise enough, the hard work and dedication that Keith and Phil have put in and are continuing to doing so in keeping the Customers at the Winnington Place Estate happy.Overall, I would say we have made the best decision in buying the property with Anwyl at Winnington Place and our journey right from the start would not have been successful without the tiring efforts of Kelly, Marie, Keith and Phil as above. Anwyl Developers have been great in terms of their House Build Quality, Customer Service and Reliability.

Sivakumar · 14 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Great customer service

Today we had Chris round to fix some snags in our bathrooms. Lovely gentleman, friendly, happy to help, nothing was too much trouble. One of the only positive experiences I’ve had with Anwyl Homes.

Siobhan · 14 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Lee Ashworth

Lee Ashworth Lee showed up in a timely manner and worked neat and tidy, checked I was happy with everything and was fast and efficient. Very happy with the service.

Kat · 13 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Technicians

Technicians - Richard / Paul / Lee / all 3 technicians are Very professional at there work, Anwyl own technicians take great pride in what they do and to complete the work to the good standard it should be ,they have been working through quite a lot of snags and doing a excellent job each time they visit, they are always on time, they always make sure that all the areas are clean after finishing. thank you Richard, Paul, Lee

Richie · 12 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Rich and Lee were brilliant in…

Rich and Lee were brilliant in finishing off the issues with our bedroom flooring, never any mess left behind either, thank you!

Shannon · 11 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Very satisfied with kitchen repairs!

Paul Higham came to fix our kitchen top drawer this week. I cannot praise him enough. Rather than rushing to do a quick 5 min repair job, he took his time and did a professional first class job for us. He vacuumed and cleaned up after himself, which was appreciated. We would be very glad to have Paul again for any future work.

Helen · 10 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Chris from the customer services team…

Chris from the customer services team completed work on our house to a very high standard and was very helpful and tidy.

Dave · 10 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Customer service technician visit

We had a visit from a Chris Appleton the customer service technician to fix and document some outstanding issues. He was excellent hopefully we get him back to close out some other snags.

Stu · 10 March 2023 · Anwyl Homes Chester

★★★★★ 3/5

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Lee Reynolds came to rectify some of…

Lee Reynolds came to rectify some of our snags. This was mainly paint work. He was excellent and arrived on time and worked through his list.I cannot rate Anwyl higher because they refused to acknowledge the rest of the poor paintwork. In addition, the touch up work was goid, however when an entire wall has been sanded and filled due to poor plastering you would expect the whole wall to be rollered, not as what occurred, the use of a mini roller to cover the bare minimum. It is obvious therefore where the work has been touched up rather than a uniform coverage.

Hannah · 10 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Excellent customer skills

Excellent customer skills, great communication, resolved issues, great service

Mrs · 8 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

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Paul Higham

I had Paul Higham yesterday for adjusting the doors in my property , he was quite expert on what he was doing .He was really nice ,polite and patience.I couldn’t be happier with the service that I received yesterday , he is highly recommended .

Katie · 7 March 2023 · Anwyl Homes Deeside

★★★★★ 5/5

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Josh Hough came to our house today and…

Josh Hough came to our house today and did a lovely job on our ceiling. He will be back again once I have booked in to complete but he was very professional and knowledgeable when I was asking him questions. Great job Thankyou.

Jess · 6 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

Trustpilot

Excellent visit

Lee attended today and fixed my reported snags. He also noticed my doors required attention and adjusted those. He was extremely helpful so a big thank you.

Hiliary · 6 March 2023 · Anwyl Homes Chester

★★★★★ 5/5

Trustpilot

A huge thank you to Chris Appleton & Michelle Pennington

A huge thank you to Chris Appleton who did an amazing job of tidying up our window sills….they look amazing now and such a helpful, friendly guy! And also to Michelle in Customer Care who manages to make you feel like nothing is too much trouble, thank you both! Michaela & Andy at plot 351 Croes Atti x

Michaela · 3 March 2023 · Anwyl Homes Chester