1/5
Council housing estate in braintree

Trusted Agent profile
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490 reviews across 6 offices and 3 platforms
Allsop has six offices, in London (two offices), Braintree, Brighton, Telford and Rugby. Together they have 490 reviews on three platforms, rated 4.2 out of 5 overall.
245
Reviews on Google
All 6 offices
6
Reviews on Facebook
Business-wide
239
Reviews on Trustpilot
All 6 offices
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Allsop's six offices, most reviewed first. Each has its own page.
Showing 245 reviews on Google only. Show every review
1/5
Council housing estate in braintree
2/5
They have amazing properties but you can never get through to them easily. Itβs very overwhelming- they are a lovely staff but the lack of communication is off putting especially if you refuse to be persistent.
5/5
Pam Huggett has been absolutely outstanding in arranging the valuation appointment for the property. The valuation company was incredibly difficult to deal with, but Pam handled every challenge with professionalism and persistence. Her dedication, attention to detail, and efficiency are truly impressive. She's brilliant at what she does, a real asset and a pleasure to work with!
Thank you so much for your glowing review of Pam. Everyone at Allsop thinks she is wonderful too. I have shared your review with the auction team and of course with Pam who was delighted to hear your kind words and that she could be of help to you. Many thanks, your review is much appreciated. Please let us know if there is any further we can help with.
5/5
Very great service! Super polite and helpful!
5/5
I enquired about selling my property via auction, and within minutes of sending the email, Tom responded. He provided a clear and detailed explanation of the auction process, including the fees and valuation. His prompt and professional response was greatly appreciated.
5/5
Great space and brilliant management, particularly a young lady called Emily, always friendly and polite and willing to help, she is brilliant.
5/5
Great living space, great working space. Great coffee and WiFi in the reception area whilst you work. Management and staff are the best, shout out to reception Emily and Manager Aynsley for looking after us πππΎ β¦
5/5
Living there is an absolute dream. Staff is friendly and accommodating. Management responsive. Itβs a βvery home-likeβ feel. The co-working apace is well functioning the overall operations of the property are brilliant. Absolutely recommend!
5/5
We have nothing but positive things to say about Allsops, whether we are just requesting repeat orders or trying to design a bespoke item, they are always professional, personable and very helpful. Our account manager Tom is an absolute pleasure to deal with and we wouldn't go anywhere else, highly recommend! WG Miller Funeral Directors
Hi George, Thank you for taking the time to share such positive feedback. We are committed to delivering the highest standard of service, and your comments mean a great deal to our team. We truly appreciate your support and look forward to assisting you again in the future.
5/5
I am always entirely satisfied with the products and the service provided by Allsops Funeral Supplie. The care and attention afforded by my company's account manager Isabel Matthews is second to none. Isabel goes the extra mile to ensure our needs are always met. My recent purchase on behalf of a family was a Tribute 67 photo ashes box. The quality was perfect. Thank you too for the beautiful engraving. Excellent quality and very good value for money. Lee Johnstone FD John R Tollitt Funeral Services Urmston, Manchester.
Hi Lee, Thank you for your kind words and for taking the time to share your experience. Weβre delighted to hear that you are consistently satisfied with our products and service. Providing quality and care is at the heart of what we do, and weβre so pleased that your recent purchase met your expectations. We truly appreciate your support and look forward to assisting you again in the future.
5/5
Allsops the finest thread throughout. Thanks to Tom and to the team for creating our bespoke items.
Hi Carys Ann, Thank you for your kind words! We're delighted to hear that youβre happy with your bespoke items. Our team takes great pride in delivering quality craftsmanship, and itβs always wonderful to receive such positive feedback. We truly appreciate your support and we look forward to speaking with you again soon!
5/5
Allsops are a great company that put their customers first. Their sales team are great especially Isabel, nothing is to much trouble for her. She is always happy and friendly.
Hi Shane, Thank you for your incredibly kind words! We are overjoyed to hear about your positive experience and sincerely appreciate you taking the time to share your feedback. Weβll be sure to pass along your compliments and we truly appreciate your continued support. We look forward to speaking with you again soon!
5/5
Rating only, no written review.
1/5
Rip off con artists! stole my deposit as a first time buyer got ripped off Β£10,000
We would be grateful if you could contact us at feedback@allsop.co.uk with more details, so that we can look into this and come back to you.
5/5
We have used Allsops ever since we opened our doors as they are efficient, well priced and the team actually care about our business as well as their own. It very much feels like one family business supporting another!
Thank you so much for your kind words! Itβs been an absolute pleasure working with you from the start, and weβre so grateful for your continued trust in us. Hereβs to many more successful years together!
5/5
We have the pleasure of working with Allsops on a regular basis and they never let us down. A special thank you to Tom and the team for always being on the end of the phone, providing a professional and efficient service.
Thank you so much for your kind words! Weβre thrilled to hear youβve been happy with our service. Tom and the team appreciate the shout-out, and we look forward to speaking with you soon and continuing to provide the support you need.
1/5
Rating only, no written review.
5/5
I have encountered problems throughout my time residing at The Lark but these can be expected with any property. Aynsley and the team at the Lark however has been a tremendous help and resilient, making herself available even after hours to rectify, prompt in replying even when you ask her not to. I am grateful for all her help and hard work and truly makes The Lark as great as can be.
1/5
DO NOT LIVE HERE!! I have lived here for over a year and the property has lost heating and hot water almost every single month during my tenancy! Instead of taking accountability and correcting the larger issue they choose a cheap and temporary fix and have tenants without these basic requirements on a regular basis. Management and staff changes every three months and are incapable of damage control by failing to provide electrical heaters as a minimum. Completely unreliable and ridiculously expensive. Plenty of developments in the nearby area to choose from rather than this, or the local council estate that is two minutes away that would be better than wasting money here.
1/5
USELESS building management, I have been living here for 12 months and these are some of the main issues I have encountered: Responsiveness: The management has been consistently slow in addressing critical facilities issues. Residents have faced multiple instances of not having hot water, which is a basic necessity. Security: The so-called secure bike room has failed to live up to its promise, with several reports of bikes being stolen. This raises serious questions about the effectiveness of the security measures in place. Maintenance: Persistent noises from the lift indicate a lack of regular maintenance checks and repairs. This not only causes inconvenience but could also point to potential safety issues if left unaddressed. Overall, given the frequency and severity of these issues, itβs clear that the building management needs to significantly improve its services to meet the expectations and needs of its residents.
1/5
Please read this before considering The Lark as a place to live. We have experienced repeat, catastrophic hot water failures during our time here. Over the past year, we've endured at least six prolonged outages, including a significant one in January 2024 that lasted a week, leaving us without hot water or heating on some days for 24hrs+. Unfortunately, there's been a lack of accountability, compensation, or reassurance from management regarding these recurring issues. As I write this we've recently recovered from an 18-hour outage, 10th April 2024. Once again temporary plant measures are in place, (see pictures) this includes industrial piping running through building fire exits. It's concerning that there's no clear long-term solution in sight for this ongoing problem, now extending beyond a year. Furthermore, it's worth noting that building management implemented a 10% rent increase this year without offering relief to those who renewed their tenancy. In light of these issues, I recommend potential residents inquire about the plan for addressing these persistent challenges before considering The Lark as their home. For those seeking a more reliable living situation, I suggest exploring alternatives like Bloom by Greystar, located adjacent to The Lark. While slightly pricier, Bloom currently offers a 4-week rent-free period and may provide a more enjoyable living experience."
5/5
Rating only, no written review.
5/5
Lovely! Emily is very welcoming and helpful!
5/5
This is a great place to live! Clean apartments, excellent amenities, and friendly staff, Emily has helped me lots. Highly recommend!
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London (33 Wigmore Street) has the most, with 207 reviews rated 3.4 out of 5, followed by Braintree with 191.
The six Allsop offices, by town: