5/5
Kasia was very helpful and professional

Trusted Agent profile
β β β β β
870 reviews across 2 offices and 3 platforms
Ad Hoc Property Management Ltd has two offices, in Angel and Birmingham. Together they have 870 reviews on three platforms, rated 4.4 out of 5 overall.
222
Reviews on Google
All 2 offices
81
Reviews on Facebook
Business-wide
567
Reviews on Trustpilot
Business-wide
Tell us what you need and up to 3 trusted local agents will be in touch.
Ad Hoc Property Management Ltd's two offices, most reviewed first. Each has its own page.
Showing 222 reviews on Google only. Show every review
5/5
Kasia was very helpful and professional
5/5
I was pleased to have such a beautiful experience, I recommend it Kasia an expert in assistance and real estateβΊοΈ
5/5
Big thanks to Claire. Really thorough and professional, but friendly , so it made the process hole much easier.
5/5
Applied for property and within 1 week all checks done. Honest and caring. No over the top intrusion and requiring unnecessary information
5/5
I have a very good experience with this Agency, everything is done right away, great staff, I recommend it to everyone πMrs Katarzyna Korona, whom I had the pleasure of meeting when completing formalities knows her jobπ β¦
1/5
Rating only, no written review.
Good Morning V S, You have given us a 1 star review but no comments, would you please share the details / reasons for a low rating with me. complaints@adhocproperty.co.uk We pride ourselves on providing a top class service, so feedback is really important so I can look into the reason for the low score and address anything that might be behind the score. Thanks
3/5
Rating only, no written review.
5/5
Charlie was amaaazing best agent ever. Keep up the amazing work!!!
Thanks for review and taking the time to appreciate our staff as we do Ad Hoc
5/5
Good professional service, made the process of sorting out paperwork and moving into my unit quick and efficient.
Thank for your review Ad Hoc
5/5
I had an amazing customer experience as a Guardian with Charlie Ad Hoc Property. Heβs very helpful and excellent communication throughout the process. Professional and outstanding service with respect to you as a Guardian. Thank you Charlie
Thank you Patricia for taking the time to leave a review, Welcome to Ad Hoc and enjoy your new home.
3/5
Rating only, no written review.
5/5
Good professional service, made the process of sorting out paperwork and moving into my unit quick and efficient.
Thank for your review Ad Hoc
5/5
Julius is the best πͺπ β¦
Thanks for the review and welcome to Ad hoc!
5/5
From the initial contact to handing over the keys, Daryl has been exceptional. He went above and beyond the call of duty to support us and understood our circumstances and was able to advise us accordingly. Even when there was an unusual delay in receiving our reference, Daryl showed empathy and guided us on the right action to take to speed up the process. Daryl is a great representative of Ad Hoc and I'll be referring friends and family to Ad Hoc via Daryl as I know they'll be in safe hands. Thank you!
5/5
Rating only, no written review.
Thanks for the 5* Rui, enjoy your time as a guardians with us!
5/5
Really positive, happy days
Thanks Dean, welcome to Ad hoc and enjoy the benefits of being a Guardian with us!
5/5
Great experience with AdHoc. Friendly team, Charlie, Julius and Dean were extremely helpful. Overall easy process. Happy with my new place and excited to move in :)
Thanks for the positive review Basia, we will pass onto the team. We hope you enjoy being a property guardian.
1/5
Absolutely dreadful! They have zero customer service, you call and leave a message and they donβt return the call. When you eventually get through to talk to someone they show you a property, then waste your time to tell you itβs no longer available whilst youβre standing in the property! The worst people to deal with are Dean who acts like heβs allergic to picking up a call and Andrew who makes promises he canβt keep! Andrew, just keep quiet no one asked for false promises! I ended up renting from someone else. Wouldnβt recommend these people to someone to an enemy if I had one, theyβre THAT BAD! AVOID! In response to the Ad Hoc response: My experience was from June - September 2022β¦THIS IS HOW BAD YOUR SERVICE IS! It didnβt have taken this long to communicate! As I had a family member Iβll from Aug 2022 until their passing writing my review at the time wasnβt my priority! Plus there were other members of staff whoβs names I didnβt get, that were also awful to deal with! It seems to be the attitude of your office!
Please would you email Ad Hoc, complaints@adhocproperty.co.uk, as we are always looking to improve our service. We would be very interested in hearing from you, as the member of staff you claim to have had the worst experience with, left the business in December 2022 but your complaint was from March 2023. We are sorry about your experience and look forward to hearing from you. Kind Regards Ad Hoc London
5/5
I have been so blessed having Charlie as my property/ tenant manager. From the first phone call to the last seconds of handing my keys to me, he has been absolutely amazing. I have had millions of questions and he was so patient and helpful throughout the process. Thank you again Charlie for making this move so easy and quick for me. Highly recommend this company to anyone who is interested in becoming a Property Guardian.
Thanks so much for the positive review and welcome to Ad Hoc!
5/5
Rating only, no written review.
4/5
Rating only, no written review.
5/5
Rating only, no written review.
1/5
Rating only, no written review.
3/5
Rating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Angel has the most, with 778 reviews rated 4.4 out of 5, followed by Birmingham with 664.
The two Ad Hoc Property Management Ltd offices, by town: