Trusted Agent profile · Adur
★★★★★
132 reviews across 3 platforms
5-7 South Street, Lancing, BN15 8AE, Adur, BN15 8AE
Robert Luff & Co, Lancing's office in Adur, at 5-7 South Street, is rated 4.5 out of 5 across 132 reviews on three platforms, including 87 Google reviews rated 4.8.
87
Reviews on Google
This office
20
Reviews on Facebook
Business-wide
25
Reviews on Trustpilot
Business-wide
Every review we hold for the Adur office, from every platform, shown as written. First names only.
5/5
FacebookWhere to start. From beginning to end Robert Luff were excellent, from locating the property to completion and hitting the stamp duty exemption target (by 3 minutes) Sales progression is a separate entity and means focus on helping you purchase your property is just an email away. Our contact Sue, was amazing. Ending up with a nice welcome pack when we picked up the keys. A joy (never thought I’d say that!
5/5
TrustpilotAmazing
Amazing - really happy.
Thank you for the 5 Star Review Stephen!
5/5
GoogleWonderful, friendly, helpful and focussed estate agents that helped with our sale and purchase run as quickly and as smoothly as possible. Thanks in particular to Natalie and James.
Thank you for your kind words about our team at Robert Luff & Co. Natalie and James will be thrilled to hear that they were able to help make your sale and purchase as smooth as possible. We're grateful to have them on our team and we appreciate you taking the time to write this review. If there is anything we can do for you in the future, please don't hesitate to let us know. We hope you'll consider Robert Luff & Co when you're next in need of an estate agent.
5/5
GoogleWe purchased our first home recently through Robert Luff. We found them very easy to contact even during the Covid lockdown. They were friendly, professional and helpful which made our first time purchase a lot easier. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism
Thank you for the great review Charlotte! A stressful process, during a particularly stressful period with Covid. We are glad to have been of assistance to you purchasing your first home! We hope you have settled in and thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleI would use James and the whole team at Robert Luff again. Great service and professionalism. Experienced and sensitive to the whole house selling experience.
Thank you for your kind words, Roisin. I'm glad to hear that you enjoyed working with James and the rest of our team at Robert Luff & Co Lancing Branch. We strive to provide the best possible service and professionalism to all our clients, and it's great to know that we were able to do so in your case. Thank you again for choosing us, and we hope that you'll come back to us when selling or buying a property in the future.
5/5
GoogleHad a great experience using this estate agent. The young man that helped us was polite and very knowledgable. He will go far I’m sure!! Best wishes to Jordon in the future. From Simon Cole and Debbie Bell
Thank you for the lovely review Debbie. We were very pleased to help you get moving and find you a new home. Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleStaff very friendly and extremely helpful. Very approachable, felt very comfortable asking awkward questions which were answered and dealt with professionally and in confidence.
Thank you for your kind words, Maureen. We're so happy to hear that you had a positive experience with our team and they were able to answer all of your questions. We pride ourselves on being approachable and always keeping our clients' best interests in mind. We hope you'll recommend our services to friends and family in the future. Thank you again for choosing Robert Luff & Co
5/5
GoogleAmazing service throughout. Would recommend 👍🙌 …
Thank you very much for the fantastic review Louise! We do hope you'll recommend us to family and friends and of course we are here should you require our services in the future. The Robert Luff & Co Lancing Team.
5/5
GoogleI thoroughly recommed Robert Luff to you. They are professional ,respectful and friendly and do what they say they will. As well as finding a buyer they followed up on all aspects of the sale. Thankyou Leigh and James.
You are very welcome Wendy - it was a pleasure to assist you with your home sale. Thank you for the very kind words in your review. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
4/5
GoogleReally impressed with the service provided by Sheridan. She was polite, friendly, enthusiastic and showed us a property that she thought we’d like which we ended up putting an offer in for which was accepted.
A very happy outcome! Thank you so much for the lovely review Lorraine. We hope you are very happy in your new home. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleRobert luff sold our property for us to lovely buyers very quick and found us a forever home shortly after. Great service would highly reccomend.PositiveQuality, Professionalism
Thank you for choosing Robert Luff & Co to sell your property Shannon. We're glad that we were able to find you a new home so quickly and that you were pleased with our service. We appreciate your kind words and recommendation, and we hope you'll choose us again if you ever need estate agency services in the future. Thank you!
5/5
GoogleGreat service from Lee at Robert Luff. Any time we had any issues he helped us chase our solicitor and broker. Very efficient service from Lee. Would highly recommend.
Thank you for the very kind words in your review Ellie-May, we are pleased to have been of assistance in your home sale. Thank you again for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleExcellent service making the sale of our house easy and hassle free. Lee Quigley certainly went the extra mile for us, well done!
We pride ourselves on going that extra mile for our clients so thank you very much for that lovely review! Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
1/5
FacebookI think 3 weeks and 5 days respectively is too long to reply to a relatively simple email request.
Excellent once more.🥵 can't get into the office without an appointment. Try to book an appointment but no reply.
5/5
GoogleI found the staff at robert luff estateagents very helpful and coutious with us
Thank you for the great review Jenny. We were very pleased to help you get moving and find you a new home. Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
FacebookGoring branch are LEGENDS! Couldn’t possibly recommend highly enough! Dave, Jack, Jamie and Laura, FANTASTIC!!
Wow! Thankyou Joanne!
1/5
FacebookVery disappointed after waiting 2 weeks for an appointment to view a property , told occupants were difficult to get hold of and would get me a Boeing this week to find out that that have since let the property !!! Very unprofessional !
5/5
GoogleVery polite and efficient service - would recommend!
Thank you very much for the great review Michelle! If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
Google5 star service offered from this company. Thoroughly recommend.
Thank you very much for the great review Geraint! Thank you for choosing Robert Luff & Co. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleA pleasure to work with
Likewise Doug! We are pleased to have been of assistance through your home move. Thank you for choosing Robert Luff & Co Lancing. If you haven't already, please head over and Like our Facebook Page @Robertluffco we share regular updates and useful content for homeowners. All the best in your new home! The Robert Luff & Co Lancing Team
5/5
GoogleHelpful, responsive, efficient.
Thank you for the 5 Star review Toni
5/5
FacebookAlways helpful with very professional, knowledgeable and friendly staff. I would highly recommend them (and have done and will continue to do). A local company with lots of experience and definitely know their stuff!
5/5
FacebookThe entire team that helped sell my mums house after she died were fantastic from start to finish. Thanks
5/5
FacebookBest letting agents I've dealt with and found me a great flat within 24 hours of walking into their Worthing office.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Robert Luff & Co, Lancing's Adur office has 132 reviews across three platforms: 87 on Google, 20 on Facebook (across the whole business), 25 on Trustpilot (across the whole business).
Robert Luff & Co, Lancing Adur is rated 4.5 out of 5 across all 132 reviews, and 4.8 out of 5 on Google from 87 reviews.
Robert Luff & Co, Lancing Adur, 5-7 South Street, Lancing, BN15 8AE, Adur, BN15 8AE.
