Seymours Prestige Homes reviews

★★★★★ 5/5

Trustpilot

Seymours Godalming were without fault…

Seymours Godalming were without fault in the process of selling and buying. The journey in finding my perfect home has certainly been a long one but Tom and the team have been fantastic - professional, knowledgeable and honest which I have found to be quite rare! If you are thinking about selling your home, there is only one agent I would recommend!

Jo · 9 April 2024

★★★★★ 5/5

Trustpilot

Best estate agent

My partner and I recently purchased a house through Seymour’s Knaphill, and they are hands down the best estate agent company we've ever worked with. The team was incredibly responsive and helpful throughout the process. Despite not being their direct client, they treated us exceptionally well, and thanks to their efforts, we secured the home of our dreams in record time. Special thanks to Krisy and Mark for their outstanding support and assistance.

Eoin · 1 August 2023

★★★★★ 1/5

Trustpilot

Still having issues with landlord

Still having issues with landlord. Floor is completely broken and insects are coming through that gaps. And he says this isn’t my fault.

Vipul · 15 June 2026

★★★★★ 5/5

Trustpilot

Efficient and responsive

We dealt with Paige at Seymour’s for our next home purchase, and she has excelled throughout the whole process, excellent communication, responsive and genuine, which goes a long way when you are buying or selling a property, Paige is a true credit to Seymour’s and if we move again, will be the only choice of agent

Emma · 2 July 2024

★★★★★ 5/5

Trustpilot

Angela was great thank you for all your…

Angela was great thank you for all your help .

Zivko · 3 September 2026

★★★★★ 5/5

Trustpilot

Seymours Haslemere sale of property

Paige in Haslemere has been a real support over the period of viewings at our home and has given sound advice and support throughout. Seymours and the team led by Joss continue to be excellent as we begin the process of collating the paperwork for the sale of the property and working alongside the buyers.

V · 9 July 2024

★★★★★ 5/5

Google

1st time buying a mobile home and the guys n gals at Seymours were at hand every step of the way, I couldn't fault them. A special thanks to Ronnie, Danielle & Charlotte, who were all knowledgeable and attentive to the situation. Well done. 👏 …

Russ · 27 November 2024

★★★★★ 5/5

Trustpilot

Fast and efficient

Seymours in Burpham, Guildford were fast and efficient in their dealings, both when arranging viewings and the admin needed after my offer was accepted by the seller. Also, they had a great range of properties to show me that gave me an excellent choice. All round they provided an excellent service.

Mark · 10 September 2024

★★★★★ 1/5

Trustpilot

Very very disappointed with the Letting…

Very very disappointed with the Letting side of Seymours. Visited the property and could see it wasn't clean inside, garden unkempt, packed with furniture, decking a Health and Safety hazard etc.The Agent confidently assured us that:1. Seymours would carry out an inspection prior to the letting and that the following would be in place.2. The property would be deep cleaned before we rented it unfurnished.3.. The dangerous decking would be fixed. Before rental.4. The property would be completely empty.5. The garden would be tidied up.We arrived at the property on the handover day (with all of our possessions arriving 40 minutes later) to find:1. The whole house was dirty, sinks, toilets, cooker, food residue in cupboards, kitchen cabinet door missing, clip on plastic door coming away, the list goes on.2. The decking had not been made safe. 3. There were two large dirty 3 seater sofas taking up a large portion of the lounge.4. The garden had not been touched and was very overgrown.5. The kitchen sink was completely blocked.(Subsequently On day 2 we had to deal with hundreds of flies presumably emerging from the food which had been dropped in the small gap alongside the cooker ).This created huge problems as we could not delay arrival of our furniture and possessions and had to have our belongings delivered into a dirty house and ask our removal men to move the big sofas into the garage which prevented us storing boxes in there.It isn't worth going into the timeline, just to say that the response from Seymours was completely unacceptable. Apparently Seymours don't do the inspection but outsource it and didn't brief the company with the rental agreement. All we were repeatedly told is that Seymours were only the Letting Agent but were not managing the property so when we were quoted the guarantees, apart from the decking which was Contractual, the Agent was just repeating what the Landlord had promised. This was never made clear to us at the viewing or we would never have agreed to pay 6 months rent upfront. We would have just paid the deposit and one month to give us more leverage.When we finally received the Inspection Report it confirmed that the house was dirty, in poor repair etc. and the photographs bear testament to that.We feel very let down, it took days and days plus hours of work to get the house clean enough to live in, 5 days to get the sofas removed and weeks to get the decking fixed. Your letting Agents need to make it quite clear to potential renters if they are just repeating words spoken by a Landlord rather than giving the impression that they are giving guarantees by Seymours.

Carol · 15 September 2022

★★★★★ 5/5

Google

From start to finish, James and his team, Josh, Dan and Anna, who have worked on my sale, have been professional, friendly, pro-active but not pushy. I felt involved throughout the process and supported through the more technical communication with the solicitors. This has been the most stress free house sale I have experienced and for the first time selling a house, I was confident I had a team working for me. I thoroughly recommend Seymours Addlestone to anyone considering selling their property.PositiveProfessionalism

Tony · 26 August 2022

★★★★★ 5/5

Google

I have no hesitation in giving 5 stars to Seymours & especially Kirsty. I have found Seymours professional & friendly throughout the whole process. My straightforward sale turned out to be slightly less straightforward. I was always able to speak to Kirsty, many times she was a reassuring & calm voice with helpful insight that kept me going.

Pongees · 18 April 2024

★★★★★ 5/5

Google

We have recently sold through Seymours in Addlestone and our experience can be summed up in one word. “Outstanding service” The lovely Adele was reassuringly helpful and supportive throughout the whole process. Seymours really do strive to find the most suitable buyers to help sell your home quickly with the minimum of stress, and we would have no hesitation in recommending the team at Seymours Addlestone any time. Thanks for everything.

Rob · 18 June 2023

★★★★★ 5/5

Google

Another great service with Seymours, I had previously used them when selling my Mother’s house, so when we decided to sell we wouldn’t use anyone else The team were very helpful, communication was always regular and feedback provided after viewings A very seamless experience, thank you Seymours Addlestone!

Clare · 16 March 2026

★★★★★ 1/5

Trustpilot

Unprofessional and GDPR breaching

*updated March 26* Despite asking repeatedly for them to delete my details from their database and never contact me again, and despite the message below, I received ANOTHER sales call. Do not trust them with your details as they clearly don't understand their GDPR obligations or care about individuals.

Jen · 3 March 2026

★★★★★ 1/5

Trustpilot

Unacceptable service, very disappointed

I have a number of issues with Woking lettings, but would stick to only main ones. I have a very bad experience and I would rate in negative if I could.First and most important is response. All my emails and calls are getting ignored. I have to chase and chase to get anything done.Nothing is getting done right. After chasing number of times, when work is finally done we find out that it was not done correctly, and this is not just one time issue.No knowledge of client account. We agreed something and were getting something else. Suddenly we were asked lots of money, in hundreds, that were not part of the contract at all.Money is blocked, and the reason is, the accountant is on holiday. What do I say to this! I mean would you stop transfers to all clients for weeks if your accountant is on holiday!I would not recommend Seymours to anyone.

Grishma · 4 July 2022

★★★★★ 5/5

Google

Early on in the process we were disappointed to lose several buyers, one close to the exchange date. However it became apparent this was owing to the chaotic nature of the market caused by the stamp duty deadlines. Initially we were passed between a number of different Seymour representatives but once we were assigned a single point of contact (Josh) we had an excellent experience. Josh worked tirelessly to see the exchange through to completion. He was always good humoured, honest and went above and beyond to ensure everyone in the chain was chased up regularly to keep the process moving. We would like to thank Seymours and especially Josh for getting us moved into our dream family home.PositiveResponsiveness

Michael · 18 June 2022

★★★★★ 5/5

Google

We had sold our home with another estate agent and had a property we were buying. Unfortunately the initial sale on our property fell through. We contacted Seymours, Addlestone and asked them to support the relisting of our property, explaining we had time constraints as we needed to sell ASAP so we could still purchase our onward home. They were fantastic and took on the mantal with aplomb. Although it got very pressurised, the team, especially Josh, took it in their stride and always faced the challenge with a smile and positive attitude. They were proactive and really pushed the process forward for us. Thank you!!PositiveProfessionalism

TJ · 18 June 2022

★★★★★ 5/5

Google

Buying and selling a house at the same time is very stressful and thing's not as always go to plan , so here I'm again to thank Anna and Adele + all the other staff from Seymour's a brilliant team very helpful. Thank you Adele for being so kind and thoughtful , hopefully we will be in our new home soon and enjoy a new beginning. Many thanks guys XXX ☺️ Daniela , Nigel , Honey and Ruby Crabb .

Mozzie · 18 June 2022

★★★★★ 5/5

Trustpilot

We recently purchased our first home…

We recently purchased our first home via Seymours in Guildford and could not be happier with the experience. From the initial contact to completion, they demonstrated professionalism and expertise. In particular a special thank you to Clive and Jasper who supported us throughout the process. Overall, we would highly recommend Seymours. Thank you!

Gemma · 17 June 2024

★★★★★ 5/5

Trustpilot

Recent Purchase of Property …

I recently used Seymours Guildford branch to purchase a property. I was looked after by Simon Kelso, Director, right from the viewing until completion when he handed over the keys personally along with a nice bottle of bubbly! I found Simon and his team to be very professional and empathetic at quite a stressful time. Thank you Simon and your Team. Elizabeth Collins

Elizabeth · 12 November 2023

★★★★★ 5/5

Google

Recently bought a property via Seymours in Addlestone. From Day 1 Danielle and everyone at the branch had been superb. There were moments where we had to arrange several viewings to do checks and Ronnie was able to assist. Danielle was really responsive from the start of paperwork and until the very end. All queries were thoroughly explained by Danielle. Would highly recommend Seymours!

Kapilan · 12 April 2025

★★★★★ 5/5

Trustpilot

Positive & Professional

I had a thoroughly positive experience with Seymours. From the initial meeting with James, I felt confident I was dealing with a professional & prepared company. I would particularly recommend Kirsty who I dealt with once the sale was agreed. It was a great help personally to have Kristy’s calm & reassuring help & advice.

LK · 25 April 2024

★★★★★ 5/5

Trustpilot

Simple, Successful and Professional

We purchased our 1st property through Seymour’s Estate Agents Knaphill in 2013, the levels of service provided by Jeff and wider team to re sell in 2023 was amazing alongside the onward purchase of a property they were also listing. We didn’t need to look elsewhere when selling and buying because of our original positive experience in 2013.Thank you Jeff, Mark, Ian, Toby and Anthony

Damian · 12 September 2023

★★★★★ 1/5

Trustpilot

2 weeks and counting too get the…

2 weeks and counting too get the deposit back staff went on holiday so wasn't chased up lack of communication and lack of management avoid if possible if they struggle to chase up the deductions on a deposit after two weeks can you imagine buying a property and then relying on them emailing solicitors ?

Stephen · 24 August 2026