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★★★★★
151 reviews across 2 platforms
154 Station Road, Addlestone, KT15 2BD
Part of Regents, see every office.
Regents's Addlestone office at 154 Station Road is rated 4.0 out of 5 across 151 reviews on two platforms, including 55 Google reviews rated 4.9.
Every review we hold for the Addlestone office, from every platform, shown as written. First names only.
5/5
GoogleBen really helped me with the purchase of my home. I was part of a chain and he helped me through every step of the way. If the agent at the other end of my sale/purchase was as helpful as Ben, the entire ordeal would have taken half the time.
1/5
FacebookThe worst letting agents I have had the misfortune of dealing with.
Sorry to hear this Sally. Please can you email your contact information and full details of the issue to info@townends.co.uk so we can look into this for you. Many thanks
5/5
GoogleI have been delighted by the helpfulness , politeness and efficiency of Townends in Addlestone. Katy found a new tenant for my investment flat in less than 24 hours and the tenants have now moved in without a hitch. Excellent!
1/5
FacebookRespond and sort out issues
I have been chasing Townends for weeks now and they have not bothered to resolve any of the issues. My flat is Hanwell that was let and managed by Townends. Townends did not fulfill their responsibility as property managers and when the tenants left, they left a mess in the flat. they then provided me with ain inventory checklist that was done by Chase, which completely ignored to major points - 1. my sofas that were 6 months old had been completely ruined by the tenant's pet with urine and pet hair. 2. a satellite dish was installed on the external of the building without any approvals from myself or the housing association. 4 weeks on and still no resolution. I have written to them again and again. Mo from Northfields offcie has tried to help as he is keen to get it back on the market. Mo advised several times that he cant do any thing as this is to do with another office - really? I thought you were all a part of Townends. I am still waiting - can someone give me some advice on how to resolve the problems?
5/5
GoogleGreat customer care. I have had a lot of bad experiences with alternate estate agents, so I was surprised by the extremely high level of professionalism that Regents offered. I would recommend to anyone!
5/5
FacebookI recommend working with this agency, professional service, very good approach to the client, especially I recommend Mr. Gregory Skulnick, he helped me a lot in dressing the apartment. Best regards
5/5
FacebookI’m a landlord and used this company for 6 years they have found me great tenants and never any issue. Recommend to any landlord looking for a great agent.
5/5
FacebookGood local knowledge, showed properties that were exactly to my brief, had great deal of knowledge with the current market conditions. Trustworthy and reliable estate agents.
5/5
FacebookHave worked with them for 7 years ???? sold and bought two properties and the lettings department are market leaders in most areas!! ??
5/5
FacebookSuper fast, friendly and knowledgeable service provided by the Central team, enabling a trouble free valuation to be booked on our property.
5/5
FacebookRecently had someone round to value my flat. He was friendly and honest and will use them if I decide to sell.
5/5
GoogleService was excellent. Max and the Lettings team managed to complete the whole process within 36 hours. Would highly recommend.
5/5
FacebookI moved into a property with the help of Sophie from the move in team. Professional and excellent service.
5/5
FacebookSold our house within 3 weeks and kept me up to date with what was happening, definitely use again.
5/5
FacebookHave rented through Townends and more recently let my flat through them. Both experiences have been nothing but positive.
5/5
FacebookVery experienced and professional team! It was a great customer journey altogether for our family! Would highly recommend!
5/5
FacebookGreat training Career progression Fantastic people Great work environment What more could you want 5 STAR ⭐️⭐️⭐️⭐️⭐️
5/5
FacebookExcellent service! We were so impressed from start to finish and would thoroughly recommend them to others.
5/5
GoogleRichard and Beth gave great service, responded quickly and efficient to everything that arose
5/5
FacebookRented a property through Townends and it was a smooth process with great communication
1/5
FacebookAvoid this agency, very good at taking your money. Admin fees of £720 !
5/5
FacebookGreat company to work for! Highly recommend, make coming to work very enjoyable.
5/5
FacebookGood and fun place to work,amazing people with lots of experience!
5/5
FacebookGreat experience and CPS team was very helpful. Would highly recommend.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Regents's Addlestone office has 151 reviews across two platforms: 55 on Google, 96 on Facebook (across the whole business).
Regents Addlestone is rated 4.0 out of 5 across all 151 reviews, and 4.9 out of 5 on Google from 55 reviews.
Regents Addlestone, 154 Station Road, Addlestone, KT15 2BD.
