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LiFE Residential Acton reviews from landlords

4.9

★★★★★

166 reviews from landlords · all 1,217 reviews

Unit 2, Portal West Business Centre, 6 Portal Way, Acton, W3 6RU

166 reviews of LiFE Residential's Acton office come from landlords, rated 4.9 out of 5 on average. We know the reviewer is one of the landlords when they told us, ticked it on the review form, or the review says so.

Reviews from landlords

166 reviews from landlords, from every platform, shown as written. First names only.

5/5

View Agents
Landlord

The lettings team provided a first class service

Shadey and the lettings team were professional and responsive to all my queries. Communication is so important and they were almost always available or returned my calls promptly. Shadey found a tenant within a couple of days of the property being available on the rental market and his rental valuation was spot on. Being our first rental property, his advice has been invaluable.

Karen · 28 March 2017

Agent replied · 28 March 2017

Thank you for taking the time to give Shadey and the rest of the lettings team such positive feedback Karen. We are thrilled you are satisfied with their service, and we hope you enjoy LiFE in London!

5/5

View Agents
Landlord

Excellent service from a dedicated team of professionals

We are very impressed with the service we had from LIFE residential - they have always dealt with any queries very quickly indeed. We are quite impressed with the help & advice Colm and his team has provided. We have no hesitation in recommending LIFE Residential to anyone - they are definitely one the best agents we have worked with. Dr H

Mujtaba · 5 December 2016

Agent replied · 8 December 2016

Thank you for giving us such positive feedback Mujtaba. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

View Agents
Landlord

Matthew is prompt, polite and efficient

I appreciate the swift and efficient service Matthew has provided. He is well-mannered and patient - when we forgot to respond to emails, his reminders are a model of courtesy and consideration. He provides the full details that we, as offshore owners, need to make decisions and is always ready to elaborate and explain carefully when something is not clear to us.

Peter · 10 September 2016

Agent replied · 12 September 2016

Thank you for giving us such positive feedback Peter. We're happy to have you as a client.

5/5

View Agents
Landlord

Tonte is courteous, helpful, patient. A pleasure to deal with.

Tonte has dealt well with the return of deposit at the end of the tenancy of our flat. There were issues and he has done his best to arrange a mutually acceptable outcome. he deals promptly with queries. He has not been our property manager for long but I look forward to him remaining so for as long as possible. JDO N5

Jeraine · 29 August 2016

Agent replied · 30 August 2016

Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations. Please, do not hesitate to contact us again should you need any help.

5/5

View Agents
Landlord

A lady who one has complete confidence in

Geri has arranged the renewal of the lease on my property with consummate ease and at the same time, managed to raise the rental income for me. This was all done seamlessly, with the documentation prepared and signed and copied to me, well in advance of the end date of the lease. This lady is obviously going far in her career.

Anthony · 14 November 2016

Agent replied · 15 November 2016

We really appreciate your kind review Anthony. Thank you for letting your property with us and we are thrilled that you are happy with our service.

5/5

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Landlord

Excellent Standard of Service

Shadey was my main point of contact during the recently completed search for a tenant for my London flat. He was extremely helpful throughout the (short) time it took to rent out the property. Efficient and knowledgeable, he answered all my questions in a timely manner, thereby helping to make the process very smooth and transparent. No complaints at all.

Alan · 7 December 2016

Agent replied · 8 December 2016

We really appreciate your kind review Alan. Thank you for letting your property with us and we are thrilled that you are happy with our service.

5/5

View Agents
Landlord

Happy Landlord

This is our first dealing with Life Residential.. Our contact Shadey Elkeiy has been really a professional agent. We found him very helpful and knowledgeable during whole process of letting our flat. We got best possible customer service and very happy to deal with him. Will not hesitate to recommend him & Life Residential. All the best, from Pravin Patel.

Pravin · 16 September 2016

Agent replied · 16 September 2016

Thank you for giving us such positive feedback Pravin. We're happy we could help and please let us know if we can be of any further assistance.

5/5

View Agents
Landlord

Mr. Kenneth Xu is a very professional agent. He can perfectly deal with any house problems and always has very good attitude. As an oversea landlord who cannot speak English, Kenneth’s help is really significant to me. When I have some questions, Kenneth always replies fast on emails. I really appreciate Kenneth’s help and I would recommend Kenneth to anyone.

Tao · 24 May 2016

Agent replied · 25 May 2016

Thank you for such a positive feedback. We're happy we could help.

5/5

View Agents
Landlord

Professional property manager

Rakiya recently took over the management of my property. She is responsible, courteous and very prompt in her replies. Being a landlord who is overseas, i rely mainly on email correspondence and she has been very attentive to my queries and provides essential updates on my property via email. I am very satisfied with her professional services.

GH · 29 March 2017

Agent replied · 10 April 2017

Thanks for your kind review GH. We are thrilled that you have had a good experience with us and that Rakiya made a great impression on you. Thanks again and please let us know if you require any further assistance.

5/5

View Agents
Landlord

tenancy renewal

I'm impressed by the very efficient and thorough service Matthew has rendered me on the tenancy renewal. In particular, I appreciate his market research and subsequent professional advice which did enable me to make due consideration on the renewal and allow me peace of mind in the process thanks to his close attention and follow up. .

Sau · 28 July 2016

Agent replied · 29 July 2016

Thank you for such a positive feedback. We're happy to have you as a client.

4/5

View Agents
Landlord

Helped with all options

Geri informed me completely of the situation and helped me decide on a tenancy. Service was good but let down a little by the email and phone system being out of order and no stand-in while Geri was on holiday. In the end, I have the result I wanted with excellent advice and service from Geri.

Douglas · 29 July 2016

Agent replied · 2 August 2016

Dear Douglas, thank you very much for your kind feedback. We're glad you're pleased with our services and we'll continue exceeding your expectations. Apologies once again for some technical hick-ups. :)

5/5

View Agents
Landlord

Professional, friendly and totally on the ball!

Veronica Jacobs has been extremely helpful in dealing with a number of issues over recent months. From minor furniture issues to dealing with tenant disputes, nothing is too much trouble. We live in the Scottish Highlands, so this level of professional, reliable and friendly support is invaluable! Many thanks to Veronica.

Neil · 11 February 2016

Agent replied · 15 February 2016

Thank you very much for your feedback, it is greatly appreciated. We're glad we can be off help and we'll continue exceeding your expectations.

5/5

View Agents
Landlord

Life Residential

Colm and the team at Life Residential are very professional and efficient. I have used their services for an apartment that I let out in London for over a year and have since purchased another one which I am also going to give to them to manage on my behalf.

Ian · 21 November 2016

Agent replied · 23 November 2016

Thank you for giving us such positive feedback Ian. We're happy we could help and we'll endeavour to continue exceeding your expectations. We look forward to managing your new property.

5/5

View Agents
Landlord

Prompt and Professional

Joanna has been very prompt in responding to my e mails and diligent in searching for information I asked for relating to a claim I'm trying to put together for defects in my apartment, for which she is property manager. She has demonstrrated great professionalism in carrying out her work..

Francis · 19 March 2016

Agent replied · 21 March 2016

Thank you for such a positive feedback. We're happy we could help. Please, do not hesitate to contact us in the future.

5/5

View Agents
Landlord

Professional and timely service

I'm pleased with the service provided by Sam and how he understood my situation and resolved it promptly. It was easy to get hold of him and he has a clear understanding of my service needs and was very enthusiastic to deliver the best possible outcome for my requirements.

Ashis · 25 October 2016

Agent replied · 27 October 2016

Thank you very much for giving us such a good word Ashis. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

View Agents
Landlord

We appreciate the services of Geri

Geri helped with the renewal of the lease of my apartment. I appreciate her professionalism -- swift , efficient and effective. She provided realistic advice and was very polite. I will use her services again. She is a very valuable asset to her company, especially in this competitive industry.

Peter · 31 May 2016

Agent replied · 2 June 2016

Thank you for such a positive feedback. We're happy to have you as a client.

5/5

View Agents
Landlord

First Class Service

Geri Georgieva provided excellent, professional, hassle free service. Herself and LIFE RESIDENTIAL are a pleasure to deal with. As an overseas Landlord she made everything quick and easy and even managed to negotiate an increase in rent and a long term contract. Thank you Geri - you are fantastic!

PL · 21 March 2016

Agent replied · 22 March 2016

We appreciate your kind feedback and we'll work to further exceed your expectations.

5/5

View Agents
Landlord

Endrit is efficient and a pleasure to deal with

Endrit was a pleasure to deal with when finding a tenant for our flat. He updated us regularly and dealt with any questions we had promptly and effectively. We would be more than happy to deal with him again or recommend him to others in a similar position.

Gilbert · 22 May 2016

Agent replied · 25 May 2016

Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.

3/5

View Agents
Landlord

Appraisal for the Property Manager - Gabriella

Since Mr. Callum Wand managed to find me the new tenants., Gabriella took over to manage my apartment of the general problems and needs. She managed to give me the feed back and suggestions. Hope she will continue with the good work and speedy response as usual.

TL · 17 February 2017

Agent replied · 20 February 2017

Thank you for your feedback for Gabriella. We are pleased you are happy with our service, and please let us know if we can be of any further assistance.

5/5

View Agents
Landlord

efficient, kind, reliable

I had Roseanne as property manager for about 1 month. Currently, as landlord, I am very satisfied with her level of professionalism and efficiency. She has chased all utilities to ensure change of details as I requested.in an efficient manner. Looking forward to continuing dealing with her..

Silvia · 28 May 2016

Agent replied · 2 June 2016

Thank you for such a positive feedback. We're happy to have you as a client.

4/5

View Agents
Landlord

Efficient, professional and friendly service from the LIFE lettings service

In my dealings with Wilmari, she was friendly, professional and efficient. She answered my questions promptly. A great example to others! My only suggestion to improve would be for the lettings service to provide a more integrated/seamless service with the management service LIFE provide.

Merran · 23 September 2016

Agent replied · 23 September 2016

Thank you very much for such a good word Merran. We're happy we could help and we'll endeavour to continue exceeding your expectations.

5/5

View Agents
Landlord

Great service

Geri was extremely helpful with the renewal of a tenancy. Everything needed was done promptly and efficiently and she also demonstrated an excellent knowledge of landlord and tenant law pointing out something that could have caused a problem for me. Thank you Geri !

Colin · 22 January 2016

Agent replied · 25 January 2016

Thank you for such a positive feedback. We're happy we could help.

5/5

View Agents
Landlord

A very professional service from Maria.

As a landlord with very little time on my hands, Maria took care of arranging remedial works on my property and replaced some items of furniture in a short space of time saving me a major headache. A highly commendable service and individual,

Malik · 15 February 2017

Agent replied · 16 February 2017

Thank you for giving Maria such positive feedback Malik. We're thrilled you are happy with our service, and please let us know if we can be of any further assistance.

5/5

View Agents
Landlord

Always gets back to me

I have not met Wilmari but she has provided me with a most efficient service in responding to emails and phone calls. She is most reliable in keeping landlords informed and answers questions immediately. Thank you Wilmari - keep up the good work.

Sandra · 8 November 2016

Agent replied · 8 November 2016

Thank you for giving Wilmari such a good word Sandra. We're happy we could help and we'll endeavour to continue exceeding your expectations.

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Questions from landlords about LiFE Residential Acton

What do landlords say about LiFE Residential Acton?

166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."

How do you know a review is from one of the landlords?

The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.

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