5/5
GoogleWe're really happy with Afsana Begum, our property manager at LiFE Residential. She's courteous, prompt and thorough when dealing with our inquiries.
Agent replied
Hi Ivan, thank you for notifying us on Afsana's hard work.
Trusted Agent profile · Acton, Greater London
Verified
LiFE Residential Acton reviews
★★★★★
1,217 reviews across 3 platforms
Unit 2, Portal West Business Centre, 6 Portal Way, Acton, Greater London, W3 6RU
LiFE Residential's office in Acton, Greater London, at Unit 2, is rated 4.4 out of 5 across 1,217 reviews on three platforms, including 685 Google reviews rated 4.2.
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers4 reviews
Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ...Read all 4 from sellers
Buyers8 reviews
It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ...Read all 8 from buyers
Landlords166 reviews
Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ...Read all 166 from landlords
Tenants306 reviews
I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ...Read all 306 from tenants
About LiFE Residential Acton
LiFE Residential offer services in lettings, sales and property management. Founded in 2000 by Jonathan Werth and Jason Dienaar, together they hold over 40 years property expertise and are still guiding LIFE’s way. LiFE began with 1 office in Parliament View and 3 members of staff. Today, we are one of the UK’s leading privately owned real estate agencies, specialising in new luxury developments. We have 12 offices located across London, and have expanded internationally with offices in Hong Kong, Singapore and South Africa. We employ over 115 dedicated members of staff who speak over 32 languages. We have cultivated a reputation based on honesty and integrity, building strong relationships with London developers. As the appointed lettings and management agent for Galliard Homes and City And Docklands, along with many other London developers, we can provide you, our client, with unrivalled access to the best residential property in London. Here at LiFE, we employ only the best people. Our staff live and breathe the London property scene and receive the highest quality professional training. Each and every agent is an expert on their location meaning we can offer you insightful and comprehensive advice. With all of our offices either on-site at large developments or within 15 minutes of our properties, we provide a high quality, personalised and hands-on service to all of our clients.
Reviews
Every review we hold for the Acton office, from every platform, shown as written. First names only.
Google5/5
GoogleHas been very professional and quick in all communications. When my property manager was out of office, his colleague Cristina supported to fix the issue with proper follow up till solution. I would recommend them and would like to thank for the support.
5/5
GoogleNirav from Life Residential has been really helpful since he has joined. He was always available on call for the issues we needed to discuss and provided regular updates. Sad to see that you have to change departments but goodluck for your future!
5/5
View AgentsEfficient and helpful team in LIFE Residential
LR rental team handles the renting out of my property in a very professional fashion. I am willing to work with them again in future.
Agent replied · 23 September 2016
Thank you for giving us such positive feedback Ching. We're happy to have you as a client.
1/5
GoogleThey do not attend calls for repairs and other services requested after signing the agreement. These pople serve you nicely until you sign the tenancy agreement.But they wont attend your calls after that. Not professional . Very poor or no response to email also.NegativeResponsiveness, Quality, Professionalism, Value
5/5
GoogleSandra Okechukwu, Sales Progressor helped a lot to speed up the process. Thank you.
Agent replied
Hi Tzu, thank you for your feedback. We're so pleased to hear how our Sales team helped with your purchase, and ensured it to be a speedy service. We hope you're now enjoying LiFE in your new home. Regards, LiFE Residential
5/5
View AgentsEfficient and effective
She can response to my enquiry promptly. And she would find the best way for me so that save my money. She is very helpful.
Agent replied · 3 February 2016
Thank you for your email. We're glad to do have you as a client.
1/5
GoogleWorst agency I have ever seen. Employees always send late response to the mails but they do not hesitate to bother you for their interests. I assure you that they will try in every sort of way to keep your money, my suggestion is to stay as far away as possible from Life Residential.
1/5
GoogleWorst experience with George Lamb trying to book a viewing the guy just accused me on the first question for subletting without even knowing my name totally unprofessional people with no experience on what they do . Not recommended to anyone
5/5
GoogleNirav from LiFE Residential is a very great help as a property manager. Everytime when I have a request or need something, Nirav repsonse in a very short time and assists me with my request. Very friendly and welcoming service!PositiveResponsiveness, Quality, Professionalism, Value
5/5
View AgentsGreat Team - Pro Active, easy to work with and conscientious :o)
We have spoken, and had email exchanges, with several of the team and always received pro active, first rate service. Thank you. 5 Stars
Agent replied · 16 August 2016
Thank you for your feedback. We are happy you're pleased with our services and we'll continue exceeding your expectations.
5/5
GoogleThe new property manager, Beki Watkins, has been very efficient and helped us solving various issues really quickly.
Agent replied
Hi Fabrizio, thank you for your feedback on Beki, good to hear.
4/5
GoogleMo is very helpful, polite and patiently assisted me in finding a very nice flat. Very good customer experience so far. It would be nice if LIFE Residential had a check-in policy / other formalities during Weekend or late evening during Weekdays. I understand this is a bit difficult, but just a thought.. :)
5/5
View AgentsNew apartment
I have moved to my new apartment last month. Having Ellie as my account manager is absolute pleasure. She has been excellent so far!
Agent replied · 28 March 2016
Welcome to your new home, we hope you'll love it here. Thank you very much for your kind feedback, we'll continue exceeding your expectations.
5/5
View Agentsprofessional,friendly and positive
I was very impressed with the standard of service offered by Joe, he has been extremely professional and always was friendly, kind and efficient.
Agent replied · 10 December 2015
Thank you very much for your feedback. We're happy to have you as a client!
5/5
GoogleThomas Chan has always been very prompt to respond to feedback/repairs to be done from tenants and get the necessary quotes from contractors and relay to Landlords and get things fixed without any delay. We are very satisfied with his service.
5/5
GoogleSpecial thanks to my property manager Rebecca, who was being very helpful during the move. Her responses are always timely and professional. She is brilliant:) I definitely look forward to enjoying the rest of my tenancy via Liferesidential at this property.
5/5
GoogleI would like to say a big thank you to our property manager Emily Lightley. She is responsible and very kind person. She answers to all your queries with patience and professionalism. We appreciate all her efforts. Thank you, Emily!
5/5
View AgentsExcellent service in handover of my new apartment
1. Detailed snagging work. I see the physical result personally. 2, Smooth co-ordination between the various departments in taking over my new apartment.
Agent replied · 6 June 2016
Thank you for such a positive feedback. We're happy to have you as a client.
5/5
View AgentsEfficient and excellent service
Chantel responds quickly to messages. She provides excellent service with efficiency. I am very happy with her service and grateful for her help.
Agent replied · 2 June 2016
Thank you very much for such a good word, we're happy we could help and we'll continue exceeding your expectations.
5/5
View AgentsRent renewal for 6 months
Joe dealt with all my question promptly and professionally. He sorted out the renewal even better than I expected with a rent increase!
Agent replied · 25 November 2015
Thank you very much for your review. We really appreciate your comments.
1/5
GoogleThe worse agent you can ever find. Offered no service during my tenancy and intentionally trying to keep my deposit at the end of my tenancy.
1/5
GoogleWe cannot recommend LiFE Residential at all, neither as a real estate agent nor as a property management company. They claim on their website that they want to take care of you, but rather it seems their mission is to wait and ignore. We would give 0 stars if we good.
5/5
GoogleBenjamin Dayo did a great job; he was responding quickly to our enquires and did his job perfecttly!
Agent replied
Hi T K, thank you for your feedback, we are so pleased to hear that Benjamin did a good job!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about LiFE Residential Acton
What do sellers say about LiFE Residential Acton?
4 reviews from sellers, rated 5.0 out of 5 on average. For example, Anton wrote: "Sam Jones was exceptional with keeping Raymond and I both up to date with every change or problem that was brought to our attention. Very mannerly and and ..."
What do buyers say about LiFE Residential Acton?
8 reviews from buyers, rated 4.8 out of 5 on average. For example, MEHMUD wrote: "It was my first time buying a property off plan and soon as I had a conversation with Mr FeridunI was put at ease about renting my property. out. Mr Feridun was ..."
What do landlords say about LiFE Residential Acton?
166 reviews from landlords, rated 4.9 out of 5 on average. For example, Caroline wrote: "Shadey is the best agent I have dealt with, as is Life Residential as a company. I have two flats, both of which were rented out very quickly - one within an ..."
What do tenants say about LiFE Residential Acton?
306 reviews from tenants, rated 4.7 out of 5 on average. For example, Jack wrote: "I've had Gabriella as the property manager for an apartment a friend and myself rented for a couple of years and recently moved out. She was very helpful in ..."
