Trusted Agent profile · Accrington
★★★★★
542 reviews across 3 platforms
Zenith House, Highlands Road, Accrington, BB5 1HF
Property Shop Sales and Lettings's office in Accrington, at Zenith House, is rated 4.3 out of 5 across 542 reviews on three platforms, including 499 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Property Shop Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Accrington.
The Trusted Agent 2026 results for Property Shop Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
GoogleAmy and shelley where brilliant with every aspect of the move, I highly recommend property shop. Nothing was too much troublePositiveResponsiveness, Quality, Professionalism, Value
Thanks so much for this review and the 5* that accompany it. We appreciate it.
5/5
GoogleI would highly recommend the property shop. From the very start they were helpful, friendly and very efficient. Brittany has gone above and beyond what I could of ever expected. I would definitely use for any future sales or purchases.
5/5
GoogleThe property shop do a brilliant job of managing my rental property. They have really helpful staff who make the whole process completely hassle free. I would recommend their services to anyone!
All feedback is welcome, but a recommendation cannot be beaten. Thanks.
5/5
GoogleAs a landlord, I’ve been really pleased with the service I have received from Property Shop. They’re friendly, organised and very thorough in ensuring that my tenants are well looked after.
Thanks Joanne, it's good to know we are doing things right.
5/5
GoogleGreat so far 👏,sale completion went through in a timely manner and also communication was excellent, friendly,efficient service and Accurate valuation, thankyou, if any anyone needs a estate agent ,you won't go wrong choosing this company .. …
5/5
GoogleProperty shop have been great with me I've filled out a form and they will let me know if anything comes up
We really appreciate you taking the time to leave us your 5* review and the positive words. Thank you
2/5
GoogleVery rarely get a response
Hi Michelle We are sorry that you have not received the attention you expect. We are having a few challenges at the moment with external contractors and this has led to some delays in our responses. Please note that we will use your comments to improve our service, and I'm pleased to see that your issue has now be dealt with. Kind regards Property Shop
5/5
GoogleLisa & the team have been a pleasure to work with finding my house, easy to communicate with & very professional all round service.
Thanks for taking the time to leave a reply, we love getting feedback. Especially when it's good! Thanks again.
5/5
GoogleAn excellent company - polite, efficient and courteous staff . Highly recommended .
Thanks for your excellent review, we appreciate you taking the time give us 5*
5/5
TrustpilotMassive thanks.
Ended up buying a house from another agent as we missed out on the ones my daughter liked, but have to give a fantastic review of the Accrington branch. Staff were big help and went out of their way to provide help for my daughter who suffers badly with anxiety. Thank you
5/5
GoogleThe service we received was friendly , efficient and helpful .
Thanks for those kind comments and the 5* review
5/5
GoogleExcellent service from start to finish including dealing with unforeseen problems. Would definitely recommend.PositiveResponsiveness, Professionalism, Value
Just call us Mystic Meg...no don't call us that...we are Property Shop, but thank you for letting us know we helped in the right way. And thanks for the 5* Review
5/5
GoogleExcellent staff who deal direct with tenants in a very efficient and professional manner . They take the stress out of being a landlord .
Happy to help, and that's why we're here. Thanks.
4/5
GoogleFriendly, approachable, professional staff who kept us up to date during the house selling process
We are delighted to have been able to help you sell your home, and to receive a 5* review for our efforts.
5/5
GoogleExcellent service from all. Great communications and follow up on any issues and helped me buy the property quickly and smoothly.
All feedback is always appreciated, and if it's all good then even better. All the best Martin.
5/5
GoogleHad a fantastic experience buying a property through the Property Shop. Thank you, Lisa, for being so helpful! Would highly recommend.
Thanks for the positive feedback.
5/5
GoogleReally happy we chose Property Shop . Been thoroughly professional throughout.PositiveResponsiveness, Quality, Professionalism, Value
We're happy you chose us too, and we are delighted that we have been able to help you in a 5* way. Thank you for your review.
5/5
GoogleSadly couldn't sell my house but hope they could rectify that by finding me a flat to rent.
Thanks for the 5* review.
1/5
GoogleVery poor No help what so ever
Hi Andrew. Thank you for leaving your review, and we are sorry we have not reached the standards you were expecting. From just the brief information provided it seems that you are searching for a rental property and have made a number of enquires all of which we have responded to requesting more information. In all instances we require full information before we can proceed any further - this is not only during the pandemic for safety, but also to ensure that we find the correct tenant for the correct property and landlord. If you do wish to proceed any further please feel free to provide any further details requested or if the matter is relating to something else please contact admin@propertyshopltd.com. We do wish you well in your search. Kind regards, Property Shop
5/5
GoogleAlways very helpful whenever I ring then
We love this positive 5* review, to the point and positive. Thank you
5/5
GoogleMe and sister had sell our mum and dad's house. Our family home for 54 years. Great service from beginning to end. Talked through all we needed to know and through step. Sympathetic and understanding with everything. Recomend 100%
5/5
GoogleProperty shop have been extremely helpful from start to finish. Nothing has been too much for them. They have been efficient, organised and informative from the word go. I would definitely recommend them for buying or selling a property
5/5
GoogleI received excellent service from the property shop. The lettings team are fantastic, I would highly recommend this company.
We're here to help, and in this case glad we could help you Connor.
5/5
GoogleGreat service by a local astate agents, sold my house within 6 weeks, would highly recommend.
We appreciate you taking the time to leave us a review, and pleased we could help.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Property Shop Sales and Lettings, Accrington won Gold.
Tell us what you need and we'll put you in touch. Property Shop Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Accrington.
