Trusted Agent profile · Accrington
★★★★★
542 reviews across 3 platforms
Zenith House, Highlands Road, Accrington, BB5 1HF
Property Shop Sales and Lettings's office in Accrington, at Zenith House, is rated 4.3 out of 5 across 542 reviews on three platforms, including 499 Google reviews rated 4.5. It won Gold in The Trusted Agent 2026 awards.
Tell us what you need and we'll put you in touch. Property Shop Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Accrington.
The Trusted Agent 2026 results for Property Shop Sales and Lettings, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
GoogleWe bought our new home through The Property Shop, very good service and came back to me with any questions or queries really quickly. Many thanks to all of the team!
You words mean so much, and so does your 5* review. We are delighted to know we were able to help you buy the home you wanted.
5/5
GoogleOur house sold in four days. We found Lisa and Abbie to be very helpful and professional throughout the whole process. Would highly recommend to anyone thinking of selling their house.PositiveProfessionalism
Lisa & Abbie need no encouragement, but they will appreciate those positive words. And we thank you for taking the time to leave us this great review.
1/5
GoogleProperty shop are con people out of money when they say there damages and there are no damages cos I did the repairs myself
Hi. We thank you for your feedback. Unfortunately, we cannot locate you in connection with a property we manage. In order for us to improve in any areas mentioned in feedback please feel free to contact admin@propertyshopltd.com to provide further details. Alternatively, please review if this is the correct company you intend to review. With regards the issue you raise Property Shop always looks to work with our tenants and landlords to resolve any issues relating to damages, but we will always look to protect the interest of our landlords and take our instruction from them. We certainly do not "con people out of money" but rely on trusted and experienced contractors to undertake any works to a reasonable level and at competitive prices. We also hold all our deposits using the Deposit Protection Service and any disagreements can always be handled using their independent adjudication service. Kind regards, Property Shop
5/5
GoogleAbbie & other team members send me emails of relevant properties I'm looking to buy. The whole team does a professional job & are always polite when I call them.
Thanks so much for leaving the 5* review, and we will of course let Abbie and all the team know that they are appreciated in this way.
5/5
GoogleI would definitely recommend The Property Shop for selling your house. They are professional, friendly & very helpful. Everything thing they said they would do, they did. Thanks again for all you help.PositiveProfessionalism
Thanks for taking the time to leave your 5* review. Stay safe.
5/5
GoogleProfessional, friendly and assertive from start to finish. On top of everything throughout. First class customer service and I highly recommend this company!!
We appreciate that you took the time to review us and are grateful for the 5* words in the review.
5/5
GoogleMade things very easy
Thanks so much for your 5* review. We really appreciate you taking the time to do this and we're delighted to have made things easy.
5/5
GoogleAfter using another agent for 3 months, and having only 4 viewings, I switched to Property Shop. The first viewing, on day 1, produced a sale. You can't get better than that! Thanks.
Thanks for taking the time to leave your review. Day 1/Viewing 1...and GONE! Glad you are happy.
5/5
GoogleEasy to view the property listings and they were well photographed.
Thanks so much for your 5* feedback, it is really appreciated
1/5
TrustpilotThe worst letting agency ever I have…
The worst letting agency ever I have seen . Do not waste your time with them. They took whatever needed to rent a house but didn’t give any response for about two weeks and whenever I tried to talk to them all they could say was , we are waiting for the landlord. Really?? Then what are you doing as agency?? Taking money from my account and relax????
5/5
GoogleGreat experience! I was kept well informed throughout the process. Highly recommended
We really appreciate you taking the time to leave your 5* review
5/5
GoogleBrilliant service throughout. Good communication and all enquiries answered promptly. Would recommend
We are delighted that we have earned your 5* review, thanks for taking the time to tell others
5/5
GoogleBest estate agents I've ever dealt with, seem to make the process easier than the others and sold under the highest valuation.
We love your review and appreciate you comments. We aim to be the best and so please we made the process as smooth as we could for you. Thanks
5/5
GoogleExcellent customer service from start to finish of selling our property. Highly recommend for people to sell their property through Property Shop.
Thanks so much for the review, and that we achieved a 5* one too.
5/5
GoogleAbsolutely fantastic professional service from start to finish. Property shop helped with the sale of our house and the purchase of another property. They could not do enough for us throughout, and also kept us up to date and simplified the whole process. A personal Thankyou to Brittany who has just been amazing throughout.
5/5
GoogleA great experience with Lisa, efficient and professional service. Thank you
Thanks Paul, we truly appreciate you telling others of your experience with Property Shop. The fact we got a 5* review is the cherry on the cake.
5/5
GoogleBrilliant Service, house sold within days of listing, really organised for viewings and great communication throughout. Many ThanksPositiveResponsiveness, Quality, Professionalism, Value
Your positive words are truly appreciated and we'll pass them on to the team. So glad we deserved a 5* review in your eyes and loved that we could help you speedily but professionally. All the best
5/5
Googleextremely professional and friendly recommended by us Philip & Doreen
We love a 5* review, but we love that you recommend us too. Thanks for taking the time to do this
5/5
GoogleFantastic service from all the team in Burnley once again
Thanks for the review and for allowing to meet your 5* expectations
5/5
GoogleJust sold a house with property shop Took a bit to sell but they kept at it highly recommend themPositiveProfessionalism
Thanks so much for taking the time to leave a review, we appreciate your words and the 5* review
5/5
GoogleProfessional from start to finish, can't fault them, would highly recommend Property Shop if you have a property to sell.
Thank you for the positive 5* words, we really appreciate you taking the time to leave your feedback
5/5
GoogleWell done property shop they were first class from start to finish they got on with it we relaxed once again well done property shopPositiveProfessionalism, Value
1st class and 5*, if we could we'd blush. Glad that we made this a seamless and smooth process for you. Thank you for reviewing us.
5/5
GoogleThe service we received from the Property Shop was brilliant, the whole team kept us up to date through the process of buying our property but a BIG THANK you must go to Brittany who added true value to the process.
5/5
GoogleStaff are great. Definitely a 5 star. Lisa, Kirsty and Abbie.. Thank you so much for your hard work.
Thanks for the lovely words of encouragement for the team. We thank you too for the 5*s
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Property Shop Sales and Lettings, Accrington won Gold.
Tell us what you need and we'll put you in touch. Property Shop Sales and Lettings hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Accrington.
