Trusted Agent profile · Accrington
★★★★★
243 reviews across 1 platform
24 Blackburn Road, Accrington, BB5 1HD
Eafield & Maple's office in Accrington, at 24 Blackburn Road, is rated 4.6 out of 5 across 243 reviews on 1 platform, including 243 Google reviews rated 4.6.
Every review we hold for the Accrington office, from every platform, shown as written. First names only.
5/5
GoogleSo I've been using eafield and maple for probably 10 years as one of my letting agents. They are very helpful and what Paul doesn't know about the lettings and property business probably isn't worth knowing. They manage approximately 10 residential properties for me and are very efficient and professional at what they do!
5/5
GoogleThese negative reviews have shocked me! I have just applied for a property with this letting agent and they couldn’t of been anymore professional, Attentive, friendly and helpful! It concerns me about the people saying they “Con” you out of admin fees so I will update my review when I find out whether we have secured a property. Hermione and Lucy are an absolute credit to this company with how they’ve helped me these last few months. Thank you guys.
1/5
GoogleAbsolutely shocking service. Slow and no feedback from a single visit. Last straw was an agent walking into my house without making us aware of a visit while I was asleep. Luckily I was home as I now wonder how many times they have been in my house without my knowledge. Paul did apologise but when confronted about the lack of feedback told me it's none of my business as it's my in-laws house. To which they have recieved no feedback. Unfortunately this is the first time I have ever felt the need to give negative feedback but believe people need to be aware.
5/5
GoogleFantastic people to rent from. Always available to help. All staff are friendly, polite and knowledgeable. I rented with this company for nearly 3 years and throughout that whole time the service from general office queries to maintenance was nothing short of 5 star. I'm just sorry that I've had to move out of Lancashire because itcwould have definitely stayed renting with Eafield and Maple. I highly recommend them. Thank you to the whole team at Eafield and Maple who made my renting experience a happy one.
5/5
GoogleI have just completed my contract with Eafield & Maple. My first impressions are, that throughout all the calls and emails, they have been nothing but very professional. Nothing has been to much trouble from the staff Libby, Hermione and Paul. Great service.
5/5
GoogleVery easy to work nothing you ask is a problem and very friendly
1/5
Googlethe worst estate agents ever no sence of urgency with them they left me and my partner in a property for 9 month that was coverd in damp to the point were we were throwing things away on a daily basis and did nothing about this after atleast 20 attempt of telling them about the damp now me and my partner have moved out they want 300 for the carpets even though if they would have sorted the damp issue out we would have stayed in the propety but now we have moved out they have put the house straight up to let without sorting any of the damp out they only way the damp is going to stop is if they fit a radiatior or extrator fan in the kitchen but oi dont think they will have done as they were ment to do it month ago
5/5
GoogleGreat and helpful Paul and his staff and 2nd to none they really care about their tenants. Staff are great to talk too always cheerful and nice change to meet staff that are happy go lucky greatest lettings agency on the market
5/5
GoogleCould not recommend highly enough. Great communication from the staff. And sort out any problems arising efficiently. Have recommend to other friends who are also very satisfied with the service.
5/5
GoogleRented a house through Eafield & Maple for 6 years now. All problems rectified promptly. I over paid in rent & they refunded straight away, no questions asked
5/5
GoogleJust sold my house in Blackburn after huge efforts by Eafield and Maple. But sad to lose contact with them in many ways as they were my best agent. Always efficient and thorough in getting jobs done and quick to respond to any problems. Very friendly staff and great service
5/5
GoogleCannot believe the reviews I have read on here. I have been a tenant for over 10 years, in this time Paul and Nicola have been nothing but brilliant. Nothing's ever a problem for them, any problems are sorted out quickly & professionally. The girls in the office are always polite and I would highly recommend Eafield & Maple if you're looking for a friendly landlord then Paul's the person you want.
5/5
GoogleEafield and Maple are the best estate agents. I've been through quite a few who were diabolically dreadful. E&M are quick to respond and to keep on top of things.
5/5
GoogleBeen a Tennant for a number of years, great set of people always very helpful if any repairs are needed they are very swift in getting them sorted.
1/5
GoogleAbsolutely shocking experience with this estate agent. Avoid at all cost!
A vindictive one star review from an ex-tenant currently being taken to court by her landlord isn't going to leave us loosing sleep Amanda. Anyone scrolling through the rest of our reviews will be able to make their own minds up.
5/5
GoogleStaff are always friendly and helpful! No problem is too big or too small and they’ll help whenever they can, overall a great letting agency to rent with
5/5
GoogleGreat estate agents! Very professional but also warming and friendly and very easy to talk to. Any issues I’ve had they have always sorted it straight away. Very responsive to emails and getting paperwork for tenancy through quick. Would highly recommend.
5/5
GoogleI would argue that this is by far the best yes the. Best letting agency I have dealt with over the last decade. The keep it simple, and make the journey as easy as possible. Such a pleasure.I’m glad I found eafield maple. Rob
5/5
GoogleI have lived in this property for around six years,when I have had any issues they have been promptly resolved,the staff are always very pleasant and welcoming.I would recommend this firm to anyone looking to rent in the Hyndburn area.
5/5
GoogleDealt with libby and Paul, both amazing! Libby helped me loads during the stress of finding a new house over 3 months! Wouldn’t recommend anyone else!!
5/5
GoogleI've been with eafield and maple for nearly 5 years, and if anything goes wrong with the house they are there to fix it. They have lovely staff and landlord/lady I would highly recommend them to anyone .
5/5
GoogleVery helpful and friendly staff
5/5
GoogleHave been with Eafield & Maple for quite some years now and providing your genuine with them, you won't have any problems as they will assist where possible. Love the guys there, 9 times out of 10, if there are any troubles, they will sort it ASAP. Happy to keep with them as I appreciate the honesty from also.
5/5
GoogleHermione handled our purchase really well even with the challenges we faced. She was very easy to deal with and always replied to any emails very quickly!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Eafield & Maple's Accrington office has 243 reviews across 1 platform: 243 on Google.
Eafield & Maple Accrington is rated 4.6 out of 5 across all 243 reviews, and 4.6 out of 5 on Google from 243 reviews.
Eafield & Maple Accrington, 24 Blackburn Road, Accrington, BB5 1HD.
