Every review we hold for the Aberdeenshire office, from every platform, shown as written. First names only.
β
β
β
β
β
5/5
TrustpilotPROFESSIONAL ASSISTANCE
I must confess my appreciation for the prompt attention and assistance offered by the DJ ALEXANDER team, especially the likes of Kasper Eichelkraut, whose erudite and skillful assistance aided solutions to the electrical issues in my apartment. Your effort is worthy of emulation and more grease to your elbow. Kudos to the powerful DJ ALEXANDER team.
Moses Β· 17 April 2024
Agent replied Β· 10 June 2024
Thank you, Moses, for this excellent review. We will pass this onto Kasper and the Team.
β
β
β
β
β
5/5
TrustpilotVery grateful for the wonderful supportβ¦
Very grateful for the wonderful support of Maisie from DJ Alexander. She was professional, provided quick responses and was incredibly helpful. Thank you Maisie!
Ella Β· 6 March 2023
Agent replied Β· 10 June 2024
Thanks for the great review and we are happy to help. I will make sure to pass this back onto the team
β
β
β
β
β
5/5
TrustpilotMany thanks
Many thanks to Donna, Gill, Jemma and all the team!
Stuart Β· 20 February 2024
Agent replied Β· 10 June 2024
Thank you, Stuart, for this excellent review. We will pass this onto Donna, Gill, Jemma and the Team.
β
β
β
β
β
5/5
TrustpilotZosia was brilliant very helpful
Muhammad Β· 29 May 2024
Agent replied Β· 10 June 2024
Thank you, Muhammad, for this excellent review. We will pass this onto Zosia and the Team.
β
β
β
β
β
5/5
TrustpilotI have dealt with DJ ALEXANDER forβ¦
I have dealt with DJ ALEXANDER for about 12 years now with varied experiences however the last couple of weeks I have been dealing with Kirsten Marshall-Thomson regards to a bad end of tenancy situation . She has been so helpful and has answered very quickly every question I have put to her. Thank you Kirsten.
Alison Β· 8 February 2023
β
β
β
β
β
5/5
TrustpilotTHANK YOU DJ ALEXANDER
THANK YOU DJ ALEXANDER , I REALLY APPRECIATE YOUR EFFORT FOR ME GETTING THIS PROPERTY . I WANT TO THANK Christin Hunte and Mark Hall FOR THEIR EFFORT.I WILL LIKE DJ ALEXANDER TO BE MORE CONSIDERATE WITH NEW PEOPLE MOVING IN TO EDINBURG THAT IS SUFFERING FOR ACCOMMODATION , IF THEY CAN BE PRIOTY. THANK YOU.
ABAYOMI Β· 3 February 2023
β
β
β
β
β
5/5
TrustpilotFlat viewing experience
Our experience of flat viewing with DJ Alexander was great! As first time renters this process can be a bit daunting, but the property manager helping us, Gemma, was amazing. Provided good communication with me before and after the viewing, answered all questions we had and was very friendly. We will definitely continue to use DJ Alexander during our flat search!
Kristin Β· 6 December 2023
Agent replied Β· 10 June 2024
Thank you, Kristin, for this excellent review. We will pass this onto Gemma and the Team.
β
β
β
β
β
5/5
TrustpilotMy viewing experience
I enjoyed the excellent customer service of Ellie McVitie during my viewing session.She was very prompt and professional while taking me through the apartment. She is really a fantastic officer who seamlessly delivered her job with a spice of great hospitality standard.
Azeez Β· 21 November 2024
Agent replied Β· 27 December 2024
Thank you, Azeez, for this excellent review. We will pass this onto Ellie and the Team.
β
β
β
β
β
5/5
TrustpilotPositive experience
We had a really positive experience using DJ Alexander to move into our new apartment. They did an amazing job. A special thanks to clare ,Diane and paige for helping us. Thanks for always quickly replying to any questions I asked.
Almas Β· 28 November 2024
Agent replied Β· 27 December 2024
Thank you, Almas, for this excellent review. We will pass this onto Claire, Diane, Paige and the Team.
β
β
β
β
β
1/5
TrustpilotBad customer relation
Fine home - excellent customer servicesTransferred to D J Alexander and experienced poor and unhelpful customer serviceThey make up their own rules and make you pay additional charges for them to bank transfer money to you if you make a mistake saying itβs a service out of lease. They charged me %20 of the money they owed me.
Alexander Β· 30 January 2024
Agent replied Β· 10 June 2024
Dear Alexander, Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
β
β
β
β
β
4/5
TrustpilotIβm loving the whole experience,hopingβ¦
Iβm loving the whole experience,hoping for a good renting experience β¦many thanks to Asif Mohammad π
Aimee Β· 7 September 2023
Agent replied Β· 10 June 2024
Thanks for the great review. I will pass this onto Asif.
β
β
β
β
β
5/5
TrustpilotMaintenance Norman Maclean
Thanks to Norman Maclean in maintenance who was an enormous help to us (the landlord) in organising the repair of a boiler at our property. Much appreciated.
Carol Β· 14 September 2022
Agent replied Β· 10 June 2024
Hi, thanks for the great review. I will make sure to pass this onto Norman.
β
β
β
β
β
5/5
TrustpilotKieran is perfect person for the job
Kieran is the perfect person for the job Very professional
Yakubu Β· 22 January 2024
Agent replied Β· 10 June 2024
Thank you, Yakubu, for this excellent review. We will pass this onto Kieran and the Team.
β
β
β
β
β
2/5
TrustpilotAs a landlord I wasn't very impressedβ¦
As a landlord I wasn't very impressed with DJ Alexander. Any repairs they organised were expensive and when it came to letting it seemed like they were more concerned with their own convenience than that of the owner e.g. wanting a 2 week void between lettings to allow them time to inspect the property. Would not use them againl
LM Β· 30 December 2023
Agent replied Β· 10 June 2024
Dear Reviewer, Thank you for taking the time to leave a review. We are happy to look into any issues or queries you may have. Please feel free to contact us directly at customerservice@djalexander.co.uk if you would like us to look into anything further or assist. Kind regards, DJ Alexander Customer Service
β
β
β
β
β
4/5
TrustpilotLetting Agent
Asif Mohammed was extremely professional in all my dealings with him - I was very satisfied with his service.
MairΓ©ad Β· 5 June 2023
Agent replied Β· 10 June 2024
Thanks for the great review. We will pass this onto Asif.
β
β
β
β
β
5/5
TrustpilotVery helpful and efficient
The overall experience for letting the place was smooth. Gill was easy to communicate with and very helpful throughout the process.
Abdelhameed Β· 3 April 2023
Agent replied Β· 10 June 2024
Hi, thanks for the feedback. I will make sure to pass this onto the team.
β
β
β
β
β
5/5
TrustpilotOliver esdaile helped me with myβ¦
Oliver esdaile helped me with my property viewing in alloa. He was very helpful and promptly answered all my questions and great and quick service. I would highly recommend them to anyone looking for houses in alloa or nearby area.
Jilu Β· 28 November 2024
Agent replied Β· 27 December 2024
Thank you, Jilu, for this excellent review. We will pass this onto Oliver and the Team.
β
β
β
β
β
5/5
TrustpilotI have recently had a lovely experienceβ¦
I have recently had a lovely experience viewing a flat with Kirsten Scott, after not being successful first time round she has been very quick to sending me new places that I might also like to visit. Really going the extra mile as we all know finding a house is hard work! Keep up the good work.
Caroline Β· 30 January 2024
Agent replied Β· 10 June 2024
Thank you, Caroline, for this excellent review. We will pass this onto Kirsten and the Team.
β
β
β
β
β
5/5
TrustpilotExcellent customer service!
As someone moving quite some distance I was apprehensive but I spoke with Kieran and he answered every question I had promptly which made the whole experience far less stressful than I had feared! Overall a really friendly customer service experience to help a really smooth transition:)
Millie Β· 7 August 2024
Agent replied Β· 24 August 2024
Thank you, Millie, for this excellent review. We will pass this onto Kieran and the Team.
β
β
β
β
β
5/5
TrustpilotMy partner and I had previous negativeβ¦
My partner and I had previous negative experiences with unfair letting agencies who asked for unreasonable fees for works conducted by the tenants, as well as being incredibly slow to respond. Our experience with dj alexander has been nothing like that. Through the years, they have been quick to respond to queries and concerns, and have dealt with issues promptly. More recently, we had an inspector named Giulia Ceccarelli come in to evaluate the state of our Stockbridge flat and she truly went above and beyond to ensure our living situation was as safe and comfortable as could be.
Paddy Β· 13 November 2021
Agent replied Β· 10 June 2024
Hi, thanks for the great review.
β
β
β
β
β
5/5
TrustpilotAsif is fab
Asif is fab! Very helpful and quick. 5 stars all around!!
Madeline Β· 30 November 2023
Agent replied Β· 10 June 2024
Thank you, Madeline, for this excellent review. We will pass this onto Asif and the Team.
β
β
β
β
β
5/5
TrustpilotBrilliant service
Our experience with DJ Alexander's tenancy application process was incredibly smooth and efficient. Gill Robertson-Cree, our lovely Application Advisor, played a pivotal role in making this journey hassle-free and enjoyable. Her exceptional kindness and prompt responses made everything a breeze. We're eagerly anticipating our move-in and extend our heartfelt gratitude! Thank you!
Ally Β· 24 April 2024
Agent replied Β· 10 June 2024
Thank you, Ally, for this excellent review. We will pass this onto Gill and the Team.
β
β
β
β
β
5/5
TrustpilotCampbell has made our transitionβ¦
Campbell has made our transition seamless and keeps us upto date with the on goings with our property.
FORTH Β· 28 May 2026
β
β
β
β
β
5/5
TrustpilotMark Hall changed my mind
I had not a very nice experience with dj Alexander. This year a young man came. His name is Mark Hall. I was very sceptical but Mark did what he said.. I wish there were more so experienced, kind people as he. I know I can trust him. I wanted just to thank him for what he has done, he is just a amazing person.
Claudia Β· 22 June 2023
Agent replied Β· 10 June 2024
Thanks for the great review. We will pass this onto the Mark.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.