DJ Alexander Aberdeenshire reviews

★★★★★ 5/5

Trustpilot

Friendly and Professional service

My partner and I were looking for a new flat and DJ Alexander could not be more helpful. Many of the services were automated and online meaning that when we did need access to information it was readily available. If we did have more questions, and there was a lot, our contact Laura Mc was extremely responsive and friendly, often picking up the phone within minutes of me sending an email and remaining professional and friendly throughout. This is so much better than the agents I've dealt with in the past who takes hours or even days to respond. Next time we move, I'd definitely want to use D.J Alexander again!

Phil · 8 June 2021

★★★★★ 4/5

Trustpilot

Great Staff/ Systems need adjustments

The experience of moving into a DJ Alexander property was overall well done. Standard information passed between the agency and us as the new tenants, prompt replies to questions, and helpful staff.

Devon · 22 January 2026

★★★★★ 5/5

Trustpilot

Best ever estate agent

We have recently sold two properties and DJ Alexander have been brilliant from start to finish! We valued having a single person through the process actively progressing the sale and providing suggestions as we encountered some tricky issues. Communication was excellent and they went the extra mile even responding out of hours. This is the best estate agent ever !

Jennie · 17 September 2023

★★★★★ 1/5

Trustpilot

Chasing Deposit Return Since June 1st

My son and his flat mates have been waiting for his deposit to be returned since vacating a rental property from this company on 1st June. They are not responding to the deposit safe company, my son or myself despite numerous calls. The checking out team have no direct lines of contact. You have to await a phone call which never materialises. Awful service which is causing stress, anxiety and financial difficulties.

Sam · 15 August 2022

★★★★★ 5/5

Trustpilot

Lynsey was extremely helpful and…

Lynsey was extremely helpful and accurate with her advice and information given, a real credit to the company.

Barry · 21 March 2023

★★★★★ 5/5

Trustpilot

Excellent Service

Very friendly, viewing process was informative. Kieran was very helpful.

Joanne · 25 April 2025

★★★★★ 5/5

Trustpilot

Incredible Service

Working with Ellie, Brandon and Calumn has made the whole process incredibly enjoyable and stress-free.

Lewis · 4 June 2026

★★★★★ 5/5

Trustpilot

Communicative and Professional throughout.

From the initial viewing, receiving the keys, and navigating a few Landlord bumps on the way, Evie (Property manager) has been nothing but fantastic.Quick to respond to any queries, efficient, professional and personable throughout.In her absence the 'PM' Team were great to deal with too.I would highly recommend and wouldn't hesitate to let off them again.

David · 14 December 2023

★★★★★ 5/5

Trustpilot

It was a lovely experience so far

It was a lovely experience so far, from the moment i was able to secure viewing date till this moving in processing, its been awesome.Asif Mohammed answer my questions promptly. Guide me in his own little way about the Good landlord stuff till I was able to make my holding deposit.It's been awesome all the way up till now.

Tostona · 2 October 2023

★★★★★ 5/5

Trustpilot

Laura Mctaggart

My experience with laura was wonderful I know it has been hassle to get everything right it took us 2 weeks but she’s been patient and deal-with the situation. Thank you so much laura for helping and being kind full.

Anand · 9 October 2024

★★★★★ 5/5

Trustpilot

After just moving from Australia and…

After just moving from Australia and desperately trying to secure our flat, Laura McTaggart was incredible in getting it over the line. I can't speak highly enough of her who genuinely cared for us, was flexible and helped get us in the place. She was accommodating and assisted me along the whole process, we couldn't have done it without her.

Ollie · 1 September 2023

★★★★★ 5/5

Trustpilot

DJ Alexander run a comprehensive and…

DJ Alexander run a comprehensive and professional service. They are quick to respond and helpful. In particular, Lee Charlton was hugely helpful in guiding us through the application process. She is a credit to the company.

Christina · 21 February 2020

★★★★★ 5/5

Trustpilot

Agents are friendly

Both Ms. Zosia Mlynska and Ms Chloe Callaghan are friendly, efficient and responsive to all our queries. Big thanks to them after a month of searching and viewing a 2 flat bedroom finally we got it. 🤞

Jinky · 15 November 2024

★★★★★ 5/5

Trustpilot

Lovely staff made application process easy!

DJ Alexander's tenancy application process was straight-forward, accessible, and quick. Gill Robertson-Cree, our Application Advisor, made what can be a daunting process an absolute pleasure. She was so kind, responded extremely promptly, and made everything as easy as possible for us. We can't wait to move in. Thank you!

Aischa · 23 April 2024

★★★★★ 1/5

Trustpilot

Avoid renting with them if you can

They had a good selection of properties and found what seemed like a nice flat with them, the problems started when we moved in.First the roof leaked as a constant stream of water into one of the bedrooms each time it rained, this was initially brushed off as “unusual high amounts of rain” to a low priority problem and only got fixed 1 month after reporting and constant pestering. This was followed by a leak from our bathroom to the flat below, which meant we couldn’t use it for 2 months before it was fixed. Then the simple problems of a blind falling off the wall in one of the bedrooms took two months from reporting (and pestering) to being fixed, this impacted privacy and made sleeping for night shifts difficult.We initially stayed as we were told they were working on a compensation package if we did, which inevitably never came. If I could sum it up it would be looks good initially, but they are very slow at dealing with any big or small problems, which is kind of the opposite of what you want as tenants and I would avoid if you can find properties with other companies!

FT · 11 February 2021

★★★★★ 5/5

Trustpilot

Great service from Dale in Maintenance

the boiler in my rented property (I am the landlord) packed in. Dale from the maintenance team was extremely helpful - helping with getting a reputable engineer to give a 2nd opinion and then managing the process of getting quotes and getting the work completed quickly and efficiently. Hassle and stress free for myself (other than the cost :-) ) thanks Dale !

Mark · 29 April 2021

★★★★★ 5/5

Trustpilot

10/10 ⭐️

I had an excellent experience with DJ Alexander. Agent Jen Cabrera Tejera gave me excellent support and attention during the application process for my new property. On the day she handed me the keys she was very clear and helpful with information about the property.10/10 ⭐️

Jessica · 13 June 2024

★★★★★ 1/5

Trustpilot

Terrible terrible terrible

Terrible terrible terrible. By far the worst letting agent I have had the misfortune of managing my property. Unprofessional chaotic, unresponsive and non customer centric. Run far far far away from this shower of cowboys.

James · 9 December 2024

★★★★★ 5/5

Trustpilot

I'm grateful to Cara Jenkins who…

I'm grateful to Cara Jenkins who explained me the policy related Guarantors. Apparently, you do not need one if pre-paying for 6 months. Before that, I had a phone conversation with a person (did not ask name) who told me that even if I pre-pay for 12 month there is no chance I can rent without a UK based guarantor.Five stars to Cara , 0 stars to the other guy.

Mark · 25 August 2022

★★★★★ 5/5

Trustpilot

Amazing Efficiency

Ramya Peela was very quick and efficient in assisting us with our current maintenance issues at our property.

Seraph · 18 December 2024

★★★★★ 5/5

Trustpilot

Faboulous!

Carol and the whole team at DJ were absolutely fabulous to work with. I have been renting with DJ for 2.5+ years, and they made the process of my partner moving in as smooth as possible. Definitely recommend!

AV · 18 October 2024

★★★★★ 5/5

Trustpilot

Sarah McIntyre was extremely efficient…

Sarah McIntyre was extremely efficient and thoughtful in her advice. After not being able to sell the previous year, she managed to create the situation where the flat was sold within three months. Excellent service.

Brian · 2 December 2024

★★★★★ 5/5

Trustpilot

Helpful despite small wait on hold

Amber Moyes was helpful on the phone to discuss multiple properties. Kept on hold for approx 10mins but busy time for the sector.

LEWIS · 4 July 2022

★★★★★ 5/5

Trustpilot

5 ⭐️ Team

We have had a fantastic experience with DJ Alexander throughout the application and referencing process. Laura Mctaggart and Ellie McVitie are both absolute credits to their teams, and we could not have completed what could otherwise have been a very tricky and stressful process without their assistance. Thanks!

Anna · 25 April 2024