Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
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5/5
GoogleA big thank you to Martin and Co for helping us find an apartment. Special thanks to Kelly Kennedy for all the support and help she gave us during the process.
I would highly recommend Martin and Co to anyone seeking an apartment.
Sandra Β· 5 July 2024
Agent replied Β· 26 July 2024
Hi Sandra. I'm glad to hear that Kelly helped you to secure a property in this very competitive times. You were also very fast at producing all the required documentation for the application, thus it was team work! Your property is managed by us, so let us know if we can be of any additional help. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
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5/5
FacebookA big thank you to Martin and Co for helping us find an apartment. Special thanks to Kelly Kennedy for all the support and help she gave us during the process.
I would highly recommend Martin and Co to anyone seeking an apartment.
Sandra Β· 5 July 2024
Agent replied Β· 5 February 2025
Thank you so much, Sandra...it was my pleasure.
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5/5
GoogleKelly was great to work with and made finding a new place much easier. She was professional, responsive, and really understood what I was looking for. Iβd happily recommend her to anyone searching for a new home.
Diketso Β· 1 November 2025
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5/5
GoogleI would like to thank Kelly Kennedy for being excellent and professional when veiwing the flat. She also put my mind at ease by reassuring a concern I had regarding the flat. I would also like to thank Juliet Mutch for helping me book an appointment for viewing same day. Would recommend Martin & Co!
Sushil Β· 25 October 2023
Agent replied Β· 14 November 2023
Thank you for your kind words! We're delighted to hear that Kelly and Juliet provided you with a positive experience. Your recommendation means a lot to us, and we look forward to assisting you further.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
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5/5
GoogleMy partner and I used this service to rent our two bed flat in the west end. I dealt with Maxine and Eduardo. Both have been very professional and responsive.
We decided to pay slightly extra to get the virtual tour done plus professional photos and I am so glad we did as we had an rental offer in just two days of the advert going up! I HIGHLY recommend going the extra mile and getting this done as gives potential tenants the opportunity to view the full house from top to bottom any time of the day.PositiveResponsiveness
Susanna Β· 13 July 2020
Agent replied
Hi Susanna, thanks a lot for your kind words. It really means a lot to the team. And thanks for spreading the word of the power of Virtual Tours... A game changer for the letting industry. We look forward to keeping serving you. Best regards, Eduardo.
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5/5
GoogleI needed to move into a new place at short notice. Laura and the team at Martin & Co went over and beyond to make this possible even accommodating specific requests I had made regarding the tenancy agreement. They provide an efficient and personable service that I have not found with other letting agencies I've worked with. I would definitely recommend this business, they do care about their clients.PositiveResponsiveness, Professionalism
Yvonne Β· 31 May 2022
Agent replied Β· 30 May 2024
Hi Yvonne. Thanks for your kind words. Thanks for your positive feedback about Laura's service level. We hope you're enjoying your new home. Best regard, Eduardo Prato, Director, Martin & Co Aberdeen.
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5/5
FacebookMy experience with Martin&Co is exceptional. Kelly Kennedy was such a darling and super helpful during the process of acquiring the property. Highly recommend. Exceptional service and great customer care.βΊοΈ
Kam Β· 9 January 2025
Agent replied Β· 26 February 2025
Thank you so much, Kamji! You have been so patient this week and I am delighted for you! See you when you collect your keys!
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5/5
GoogleHad a repair requiring attention,I emailed Ashley Rodrigues and it was dealt with that day and repair was done next day,thanks Ashleyfor the quick response
Sandra Β· 14 March 2025
Agent replied Β· 22 March 2025
Hi Sandra, Thank you for your feedback! We're so pleased to hear that Ashley was able to quickly address your repair needs and get everything sorted for you. We always strive to provide fast and efficient service, and itβs great to know we met your expectations. If you need anything else, donβt hesitate to get in touch. Kind regards, Joel Ross - Sales Negotiator
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5/5
GoogleI would just like to say Stephen and Kelly were both great to deal with in securing a place, I can't thank them enough for helping me secure a flat with rather short notice! An all round excellent company and easy process to deal with π β¦
J Β· 30 March 2024
Agent replied Β· 13 April 2024
Thank you so much for your kind words! Stephen and Kelly are indeed valuable members of our team, and we're thrilled to hear they provided you with exceptional service. We're delighted we could assist you in securing your flat smoothly, even with short notice!
Maria Castaneda, Marketing, Martin & Co Aberdeen
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5/5
GoogleThis was super amazing.
The team is very enthusiastic and cheerful and very responsive.
I had no problems at all and it was really smooth.
A special thanks to Stephen for tolerating me and responding to every query and Ms. Kelly for showing me around the property. They were really kind and sweet.
Thanks to Richie as well for the amazing cheerful welcome to the store.PositiveResponsiveness, Quality, Professionalism, Value
Shivam Β· 26 June 2022
Agent replied Β· 25 June 2024
Hi Shivam, thanks for your comments. Great to see that the Stephen and Richie Dynamic Duo has kept you happy. Hope you enjoy you property! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
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5/5
FacebookOur agent Kelly was an exceptional estate agent who was extremely helpful and accommodating when it came to finding a property. Her professionalism and expertise made the entire process seamless and enjoyable. We couldn't have asked for a better experience.
Stephanie Β· 29 July 2024
Agent replied Β· 5 February 2025
Hi Stephanie! Thank you so much for the lovely reviews. It has truly been my pleasure to assist you and Finlay. We look forward to seeing you in August to collect your keys. :)
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5/5
GoogleSo far so good! The team have all been really helpful, in particular Adam, who always replies to my emails promptly and was very supportive when there were technical issues during the referencing process. I have not moved in yet but they seem a lot better than some letting agents I have dealt with as a student! My only criticism is the that the referencing process seems quite automated and not very user friendly but as I said the team were always on hand to assist during this time :)
Auriel Β· 24 March 2020
Agent replied
Thank you for your positive rating Auriel, we're very proud of all the hard work from our staff. We hope to continue to provide you with exceptional service.
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5/5
GoogleI found Martin and Co to be very professional when letting out my flat. There were a few issues and we were let down by a potential tenant pulling out meaning we had to start the process again.
I found Stephen to be very attentive and he always responded to my queries quickly. I would be happy to recommend Martin and Co.
Peter Β· 2 March 2023
Agent replied
Hi Peter. Thanks for your comments. Stephen and the rest of the team are here to serve you. Finding the tenant is just the first step. Now it's time to deliver our 'Fully Managed' service. We'll be on top of inspections, maintenance and rent collection. We look forward to serving you further! Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
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5/5
GoogleMany thanks for your help with finding my new rent! :)
The viewing was arranged very quickly (even considering that this is a very busy period) and the agent, Kelly Kennedy was very helpful and nice. She gave me reminder calls ensuring that I won't miss the appointment. Tried to arrange viewings with other property agencies, but things didn't go so smootlhly.
Attila Β· 2 March 2023
Agent replied
Hi Attila. Thank you for your comments. Yes, the market has been pretty fast in 2022. But Kelly always go the extra mile to make sure that applicants are matched with the property that meets their requirements. Please let us know if we can help you further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
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5/5
GoogleWe have very good experience with Martin and Co. Viewed couple of houses with Kelly Kennedy from Martin and Co. She has been very helpful throughout and finally got a home, we were looking for.
Areesha Β· 23 March 2026
Agent replied Β· 13 April 2026
Hi Areesha,
It's great to see that, over the years, Kelly has managed to build a good professional relationship with you. We're delighted to see that you have found the quiet property that you were longing for.
We do manage this property, so please get in touch if you require any further assistance.
Kind regards,
Eduardo Prato
Director
Martin & Co Aberdeen
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5/5
GoogleAmazing, professional estate and letting company, I highly recommend it to tenants and landlords alike. From the moment I called to arrange a viewing to the moment I applied, the staff couldnβt be more professional, friendly and helpful. Rachael Irvine is fantastic, she replied to all my emails in a timely and professional manner and made a great impression of Martin & Co Aberdeen. Due to personal reasons, I couldnβt proceed with the tenancy, but I would not hesitate contacting them whenever Iβm looking to rent a property.
Camelia Β· 22 February 2020
Agent replied
Camelia. Thanks a lot for your kind words. Delighted that we served you the way you expected, and humbled for having Rachael as a key team member. Happy customers... happy team members. We look forward to serving you in the future. Best regards, Eduardo Prato. Director
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5/5
GoogleI have worked with Martin & Co (Aberdeen) for nearly a decade and have received nothing but exemplary customer service.
The Aberdeen team are always willing to help and regularly go the extra mile to ensure that my requests or issues are handled in a timely and professional manner. Iβve had experience with several other local letting agents and can honestly say that Martin & Co are by far the best. I generally deal with Maxine Card, she is first class, and on the few occasions Maxine has been unavailable her team has stepped up and helped me out, demonstrating the same exemplary levels of customer service.
Thanks for all you guys do & keep up the fantastic work.
Steven Β· 22 February 2020
Agent replied
Hi Steven, thanks for your kind words, and thanks for highlighting Maxine superb qualities. She indeed leads an exceptional team with exceptional people. Very proud of them all. Hope we can keep serving you to the high standard that you expect and deserve.
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5/5
GoogleGreat experience using this agency to find a flat for myself and my friends for our final year at University. Our letting agents Kelly Kennedy and Maria Castaneda were especially helpful, their responses were very quick and helped us secure our ideal flat. Maria was very friendly and helpful when going to collect our keys too.
Phoebe Β· 20 August 2023
Agent replied Β· 19 September 2023
We appreciate you taking the time to share your positive experience with our agency. We are thrilled to hear that you had a great experience finding a flat for your final year at university with the assistance of our letting agents. Providing quick and helpful responses to our clients is a top priority for us, and we are delighted that Kelly and Maria were able to assist you in securing your ideal flat. Thank you for choosing our agency, and we wish you a wonderful final year at university.
Kind regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
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5/5
GoogleMartin and Co have been a great help with their simple and easy to navigate application process. Special thanks to Kelly Kennedy for all her help in finding me an excellent flat. She was very helpful throughout the entire process.
Adam Β· 23 July 2024
Agent replied Β· 26 July 2024
Hi Adam. Glad to hear that the inital virtual viewings helped you to find the right property. We manage the property that you've chosen, so please let us know if you need any additional help. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
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1/5
GoogleIt is the most 3rd class letting compay in Aberdeen. I have been applying for viewing for last 1 month. They don't reply to the emails you send them. They would hardly attend your call and when they do, they will let you know that they can't arrange a viewing. Worst customer experience. Not recommended at all.
Tahir Β· 2 September 2025
Agent replied Β· 5 September 2025
Hi Tahir,
Thanks for your comments. We did try to contact you in several occasion to your mobile phone. You did not have an option for us to leave a voicemail. We then, responded to your email, explaining that all the properties that you had enquired for (8 in total) had been taken, and that you could contact us if you wish to enquire about any other property. You never come back to us. It may be very frustrating for you to see properties being let so fast in Aberdeen. At our end, we did take reasonable and proportional steps to try to contact you and engage with you to offer alternative properties, even in a market where other agents would have never tried to contact you. If you're interested in any properties that we currently have on the market, please contact us on 01224-636500 or aberdeen@martinco.com. Yours sincerely, Eduardo Prato, Director, Martin & Co Aberdeen.
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5/5
GoogleA highly professional approach to customer service. Thanks to Vincent Buggie's commitment, many issues concerning the Scottish rental market that had previously been unclear to us have now become much more understandable.
Anna Β· 29 November 2025
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5/5
GoogleKelly Kennedy was great, friendly, professional, and kept me updated throughout the process. She made the viewing experience really easy and comfortable. Would definitely recommend!
Charlie Β· 26 February 2025
Agent replied Β· 5 March 2025
Hi Charlie, Thank you so much for your kind words! Weβre thrilled to hear that Kelly provided such a positive viewing experience. She always strives to offer friendly, professional service and keep clients informed every step of the way. Itβs fantastic to know she made your experience comfortable and enjoyable. If you ever need further assistance, weβd be happy to help!
Kind regards,
Joel Ross, Sales Negotiator.
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5/5
GoogleStephen Barr went above and beyond what we expected while getting our property ready to let. He was proactive while referencing was progressing to ensure this went smoothly and as pain free as possible. He responded quickly and efficiently with any questions we had.
As a Portfolio Manager he is the best in the business and we wouldn't want anyone else looking after our property!PositiveResponsiveness, Quality, Professionalism, Value
Sharon Β· 14 June 2022
Agent replied Β· 13 June 2024
Hi Sharon, you cannot go far away! Thanks for you comments. Coming from you, they mean twice as much. You know better than anybody else the effort that takes to keep our customers happy. We look forward to serving you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
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5/5
GoogleAshley has been very helpful with the letting of my property, responds quickly to all my questions and queries. Would recommend to anybody looking to lease their property!
Eleanor Β· 13 January 2025
Agent replied Β· 20 January 2025
Hi Eleanor, Thank you for your kind review! Weβre delighted to hear that Ashley has been so helpful and attentive with your property letting. Itβs wonderful to know his support has made a positive difference. Kind regards, Joel Ross, Sales Negotiator - Martin & Co.
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