Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAttended a viewing this afternoon with Kelly who was professional and friendly throughout. Answered any questions I had and gave a good overview of the property. Would recommend
Shaun · 29 October 2021
Agent replied
Hi Shaun. Thanks a lot for your review. Now that we have found the right property for you, your experience will keep getting better. The rest of the team, and particularly your future Portfolio Manager (the single point of contact that will look after you and your property) is looking forward to serving you. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleSo glad we have chosen Martin & Co. Calum Glover (one of the members of the property team in Aberdeen) was very helpful and extremely professional, successfully making moving day hassle-free for us. Would totally recommend.
Bojidar · 20 September 2019
Agent replied
Thank you for your positive rating, we're very proud of all the hard work from our staff. We hope to continue to provide you with exceptional service.
★★★★★ 5/5
GoogleI’ve done an online viewing with Kelly and she’s really nice and patient. The agency it self is excellent. They respond to emails immediately🌟. …
Taif · 7 April 2022
Agent replied
Hi Taif. Thanks a lot for the review you've just given to Kelly. She's the first person out of a great keen team that we have to serve you. Hope the rest of the team keep serving you in the same manner. Thank again. Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleGreat guys, they were super friendly and helpful. We had such a tight turn around and they were trying to do everything to help us. Would defo recommend themPositiveResponsiveness, Professionalism
Dani · 8 June 2021
Agent replied · 7 June 2024
Hi Dani. Thanks for your comments. Nothing beats getting things done thoroughly but fast, particularly when all parties want it to happen fast! We're here to help. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleStephen at Martin and Co, has been really professional, helpful, efficient and understanding which definitely goes a long a way in building and maintaining client and agents relations.Thank youPositiveResponsiveness, Professionalism
Alicia · 31 May 2021
Agent replied · 30 May 2024
Hi Alicia. Manu thanks for your feedback. Stephen has always shown a very caring attitude towards others... this, combined to his experience in the letting industry, were the main reasons why he joined our team. I'm delighted to see that our business relationship with you is getting stronger thanks to Stephen. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleThe service was topnotch , I love the way kelly Kennedy took her time to go into details of the agreement and processes. thank you.
Fagbo · 25 March 2022
Agent replied
Hi Fagbo. Thanks for your positive feedback toward Kelly. It really makes me go the extra mile to keep improving our business. Kelly is a real people's person. We are soooo lucky to have her. Please let us know if you need any additional help. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleMartin and Co (Laura) have shown professionalism throughout the process of renting my flat, they have been very helpful through every step and have provided a fantastic service.
Richard · 29 September 2021
Agent replied
Hi Richard. Thanks a lot for your comments, and particularly for your kind words toward Laura. She's indeed very helpful to make sure that you get the service that you expect. We look forward to keeping looking after you and your property. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleMartin and Co (Laura) have shown professionalism throughout the process of renting my flat, they have been very helpful through every step and have provided a fantastic service.
Richard · 19 September 2021
Agent replied · 19 September 2023
Hi Richard. Thanks a lot for your comments, and particularly for your kind words toward Laura. She's indeed very helpful to make sure that you get the service that you expect. We look forward to keeping looking after you and your property. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleI had no problems whatsoever with Martin & Co. Communication was efficient and Stephen Barr, the property manager, effectively processed the end of tenancy arrangements and dealt with my enquiries.
A · 26 April 2021
Agent replied
Hi Javier, thanks a lot for your feedback. Great to see that your tenancy at the end went out smoothly. Thanks for your positive comments towards Stephen. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleSuperb service. First time renting a flat. Martin & Co assisted me through every step and communication was great.
Mark · 23 November 2022
Agent replied
Hello Mark, Thank you for your positive feedback. It is great to see that Kevin's professionalism shone through and made your first experience renting a flat an excellent one. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI had to move house fairly last minute and they were super helpful in getting everything organised - very quick to respond to emails and did lots on my behalf to make moving smoother
Julia · 24 March 2020
Agent replied
Thanks Julia. Hope you are nicely settling in your property. Thanks for your comments. Moving in is just the beginning. We'll keep looking after you for the years to come... happy tenant, happy life! Best regards, Eduardo Prato
★★★★★ 5/5
GoogleStephen Barr at Martin and Co was so helpful, polite, responsive and professional, by far the best experience with an agent I’ve ever had
Calah · 7 April 2022
Agent replied · 7 April 2023
Hi Calah. Thanks for your positive feedback. Indeed, Stephen went the extra mile and made his way to the office in the middle of a long bank holiday weekend, just to allow you to move in when you needed. Great to see that his effort didn't go unnoticed. We look forward to serving you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleGreat experience and very helpful staff specially Maria and Kelly
Antonio · 20 August 2023
Agent replied · 19 September 2023
We greatly appreciate your kind words and are delighted to hear about your great experience with our staff, especially Maria and Kelly. Providing excellent service to our clients is our top priority, and your feedback reinforces our commitment to this goal.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleExcellent service! Had my house rented out in 1 week.
David · 20 August 2023
Agent replied · 19 September 2023
Hi David. Thanks for your review. Maxine does a great job with the initial marketing, and the rest of the team puts all the magic in place. This is just the beginning though. We are here to make sure that you, your property and your tenant are well looked after. Please let me know if we can do anything else for you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleGreat work!
Thanks so much , we are very happy with our new house.
We had a very good connection with Calum, we appreciate him a lot!
I strongly recommend!
Ana-maria · 23 January 2021
Agent replied
Hi Ana-Maria. Thanks a lot for your nice comments on Calum. Glad to see that we found the ideal home for you. We look forward to serving you. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleThey have made the process of renting a flat during a pandemic easy, they’ve been really responsive to all my enquiries both pre and post move. Cannot recommend them highly enough.
Lucy · 25 October 2020
Agent replied
Hi Lucy. Thanks for your comments. Yes, it's been a real challenge to go through all the process to renting a property whilst keeping you and our team safe, and with the limitations of the current health and safety measures... but we've got there! Now that you're settling in your property, we look forward to keeping serving you. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI have used M & Co to let out my house for the first time. Throughout the process they have made it easy for me to do this.PositiveProfessionalism
Brian · 19 June 2021
Agent replied · 18 June 2024
Hi Brian, thanks for your comments. At a personal level, it has been a pleasure to let your property in such an idyllic place in Aberdeen. Countless times I passed by your area thinking 'this would be a great place to live'. And now you have allow us to give that very opportunity for a tenant that will make your place home for the years to come. We look forward to serving you in the years to come. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleExcellent, timely service from Stephen Barr at all times
Bill · 20 August 2023
Agent replied · 19 September 2023
Thank you for your kind feedback. We greatly appreciate your acknowledgment of the excellent and timely service provided by Stephen.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleExcellent communication and very helpful. I went through the move in and check out process very easily and comfortably.
Arman · 30 September 2022
Agent replied
Hi Arman. Thanks for your feedback. Hope that your relocation goes well. It was nice to serve you whilst you were in one of our managed properties. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 1/5
GooglePaid 100 pound deposit on the 3rd Aug 2017 on the 4th we decided not to go ahead and sent an email requesting a refund. This is now the 10th Aug and still no refund. I find this very appalling. I certainly won't use this company again who hold on to other people's money. If I don't get any satisfaction by tomorrow I'm going in to visit them.
Gillian · 25 March 2018
★★★★★ 5/5
GoogleExcellent customer service! They managed to sort everything in order to get me into a rental property within a few days, so that I could be in the property before I started at a new job. Very accommodating, especially with remote viewings etc. Stephen replied very quickly to any emails, very happy.
Harriet · 1 August 2022
★★★★★ 5/5
GoogleFantastic, understanding and extremely knowledgeable about everything that I needed to know. Joel will be hugely successful in his chosen career
Niki · 20 September 2024
★★★★★ 5/5
GoogleMartin and Co have certainly put my confidence into leasing. Help is always at hand, and always top service!
Highly recommend!
Ally · 1 May 2016
★★★★★ 5/5
GoogleBest estate agent I have used. Very prompt to reply and offer help.
Mike · 31 March 2023
Agent replied · 19 September 2023
Thank you for your comments Mike! Stephen was very happy to help you find your new home and move you in efficiently. We are always here should you need any support through your tenancy, just give us a shout! Best regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen
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