Trusted Agent profile Β· Aberdeen

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Martin & Co Aberdeen reviews

β˜…β˜…β˜…β˜…β˜… Excellent

1,216 reviews across 3 platforms

123-125 Rosemount Place, Aberdeen, AB25 2YH

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Martin & Co's office in Aberdeen, at 123-125 Rosemount Place, is rated 4.7 out of 5 across 1,216 reviews on three platforms, including 1,120 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.7 / 5

1,120

Reviews on Google

This office

Facebook logo

4.3 / 5

90

Reviews on Facebook

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

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About Martin & Co Aberdeen

Servicing landlords with well-presented properties only. No compromise. Our business is tailored for high quality long-term tenancies. We thrive on the business of landlords and tenants with high expectation. We serve tenants in a way that they are delighted to remain in your property for the years to come. Thanks to our nationally recognised brand Martin & Co are able to attract discerning tenants for Aberdeen properties... no matter where they are property hunting from. Potential tenants can deep into 360Β° Virtual Interactive Tours, which dramatically improve the initial search experience and lead to faster and better quality tenancies. Landlords can benefit from our 'Manage and Protect' service which guarantees the rent and protect their legal position, among many other benefits. We are really confident and passionate about what we do. We command a very strong position in the letting arena in Aberdeen. Managing and letting properties is our business, but building long term relationship with our landlords and tenants is our passion.

Awards

The Trusted Agent 2026 results for Martin & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

Great service and very helpful. Good communication and work to resolve all issues and assist where they can. Would highly recommend.

Kevin Β· 24 May 2022

Agent replied

Hi Kevin. Thanks for your positive feedback. Great to see that Stephen and the rest of the team found the right tenant for your property. Please let us know if we can help you any further in the future. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

I’ve done an online viewing with Kelly and she’s really nice and patient. The agency it self is excellent. They respond to emails immediately🌟. …

TB Β· 14 October 2021

Agent replied Β· 14 October 2023

Hi Taif. Thanks a lot for the review you've just given to Kelly. She's the first person out of a great keen team that we have to serve you. Hope the rest of the team keep serving you in the same manner. Thank again. Eduardo Prato, Director, Martin & Co Aberdeen

1/5

Google

They charge agency fees, this is illegal in Scotland. They are also slow at contacting the landlord. The fees in question are the credit checking fee, the tenancy agreement fee, the guarantor fee and the inventory fee.

Joe Β· 1 March 2015

Agent replied

Dear Mr Collins, Thanks a lot for your comments. Could you clarify what sort of fees we charge tenants. We take compliance extremely seriously and I can categorically confirm that we do not charge any fees to any tenants. If you feel otherwise please provide any details that allow us to follow your claim. Please post your reply publicly or alternatively contact me directly on eduardo.prato@martinco.com, mobile 07984-408093. Eduardo Prato, Director

5/5

Google

I had a very good experience with Martin and Co. The staffs are friendly and helpful. Highly recommended for anyone looking to rent a reasonably priced and well-managed accommodation in Aberdeen.

Phurich Β· 24 March 2020

Agent replied

Thank you for your five star review Phurich, we're glad to hear we've offered you fantastic service. All the best from the Martin & Co team.

5/5

Google

Really happy with the service I have received from Stephen. He has been extremely helpful and has been very patient.

David Β· 24 May 2022

Agent replied

Hi David. Thank you for your kind comments. Extremely glad to see that Stephen's service level and patience have made you a really happy customer. Please let me know how we could improve things further. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Many thanks to the entire team of Martin & Co in Aberdeen branch, for their excellent performance in letting out my property, during the last eight years. Impeccable service!!!

GEORGE Β· 19 September 2020

Agent replied

Thank you for your five star review George, we're glad to hear we've offered you fantastic service.

5/5

Google

I find Maxine from Martin and Co always helpful and understanding of the situation. I am renting with this agency for the past 6 years and never had any issues.

Justyna Β· 30 April 2020

Agent replied

Thank you Justyna for choosing Martin & Co! We're glad to have you as a tenant.

5/5

Google

It has been so easy using Martin & Co as a letting agent in Aberdeen. Highly recommend.

Lochie Β· 19 September 2022

Agent replied

Hi Lochie. Thank you for your comments, and thank you for your business. Now the real magic starts: we'll be looking after your property and the tenant to make the tenancy as long and smooth as we can. We'll keep you posted with our regular inspections. Stephen Barr, your Portfolio Manager, will oversee anything to do with your property. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Stephen form Martin and Co. has been nothing but excellent since we have been working with him. He is professional and polite. He is prompt and reliable

Sarah Β· 22 February 2021

Agent replied

Hi Sarah. Thanks a lot for your comments. Much appreciated. Everybody loves Stephen! Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Maxine is absolutely lovely, extremely helpful when It comes to any tenant looking to find a property. Highly recommended

Matthew Β· 25 March 2016

5/5

Google

Excellent co. Very friendly team and exceptionally talented. Will get you the right property you want

Walaa Β· 30 September 2022

Agent replied

Hi Walaa. Thanks for your positive feedback. Finding the right property is just the beginning. We are here for you throughout your tenancy. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

Ritchie at Martin and co aberdeen. Top service. Got my boiler fixed in 2 hours. Easy to deal with and very responsive

Richard Β· 18 December 2021

Agent replied

Hi Richard. Delighted to see that Richie managed to get the repair organised so quickly. Richie and his good knowledge of great local contractors made it possible! Please let us know if we can help you in any other way. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Staff at Martin&Co were able to find a suitable property and allow me to move in very short notice. Very quick to respond and always happy to help!

Rishi Β· 19 September 2020

Agent replied

Hi Rishi. Thanks a lot for your comments. Delighted to see that you could move in within your tight time scale. Looking forward to serving you in the months and years to come. Eduardo Prato, Director, Martin & Co Aberdeen

5/5

Google

We are very happy with Martin & Co as they provide very quick and efficient service anytime we need it. No hidden fees, never any issues. Highly recommended.

Paula Β· 19 September 2020

Agent replied

Thank you Paula for your kind words! Quality of service is our focus as a team, and we're so glad that you're happy with us! The Martin & Co Team

5/5

Google

Highly recommend. Good and fast service.

Hiran Β· 20 August 2023

Agent replied Β· 19 September 2023

We appreciate your kind words and recommendation. Providing good and fast service is a priority for us, and we're delighted to hear that you had a positive experience. Best regards, Maria Castaneda, Marketing, Martin & Co Aberdeen

5/5

Google

Staff are really helpful and friendly. They responded to all queries quickly and ensured we were looked after every step of the way.PositiveResponsiveness, Quality, Professionalism

Georgia Β· 2 June 2021

Agent replied Β· 1 June 2024

Thank you for your five star review Georgia. Were glad to hear we have offered you a great service and will continue to! From the Martin & Co team.

5/5

Google

I rented a local property for 5 years with Martin & Co Aberdeen - had no problems and issues were sorted in good time.PositiveResponsiveness, Professionalism

James Β· 28 May 2021

Agent replied Β· 27 May 2024

Thank you James for your kind words! Quality of service is our focus as a team, and we're so glad that you're happy with us! The Martin & Co Team

5/5

Google

Great experience with Martin and Co. The agent Stephen couldn’t have been more helpful and accommodating throughout securing mine and my friends rental flat! Highly recommend :)

Dara Β· 24 November 2020

Agent replied

Hi Dara, Thanks a lot for your feedback. Great news to see that you enjoy Stephen's approach to customer service... He's a real champion when it comes to caring for customers. We look forward to building a strong relationship with you. Best regards, Eduardo Prat Director Martin & Co Aberdeen

5/5

Google

Had a viewing with Kelly Kennedy today. I must say her friendliness and professionalism are priceless!!! Great work you do Kelly.

Cherish Β· 21 January 2022

Agent replied

Hi Cherish. Extremely glad to hear that your first experience with Martin & Co has been great. Nobody can deny that Kelly spirit is full on! Hope we can serve you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.

5/5

Google

Kevin at Martin and Co. dealt with our new tenancy whilst we were renting our property. While it wasn’t a straight forward let, as we had to arrange contractors around our new tenant, Kevin’s service was absolutely flawless and made the entire experience zero stress. A pleasure to work with.

Jason Β· 2 June 2022

5/5

Google

My experience with Martin & Co was amazing. Stephen and Kelly helped me through my process of renting a flat. They're highly professional and very cooperative. I highly recommend them for anyone who wants to rent a flat...

Ahmad Β· 24 July 2023

5/5

Google

After a while with other Agents, Stephen Barr at Martin and Co pulled it out of the bag ! In just over a week he sourced a Tenant and the process after that was smooth and hassle free. I would highly recommend him.

Nonny Β· 20 February 2023

5/5

Google

Stephen Barr at Martin and Co was so helpful, polite, responsive and professional, by far the best experience with an agent I’ve ever had

A Β· 26 May 2021

Agent replied

Hi Calah. Thanks for your positive feedback. Indeed, Stephen went the extra mile and made his way to the office in the middle of a long bank holiday weekend, just to allow you to move in when you needed. Great to see that his effort didn't go unnoticed. We look forward to serving you further. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen

1/5

Google

Poor and low services dont want to help dont want call back, dont want to support. Have to do all maintanace for myself. Late to reply. Dont care how tenants feel, but care to squash your money out of the pocket. Property managers are the worst, rude and dont give a damn if you need any help. Like wise suit yourself no additional support.

Jolanta Β· 25 March 2018

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Martin & Co Aberdeen

Has Martin & Co won any awards?

Yes. Martin & Co Aberdeen won Platinum in The Trusted Agent 2026 awards.

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