Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI have been working with Martin and Co Aberdeen for almost 5 years. I am very happy with the service I currently receive. They are very efficient at finding tenants and are always quick to answer my requests and those of my tenants. Renting will always have it's complications but Martin & Co Aberdeen have helped us through difficult patches and have always been available to discuss concerns and find solutions. The current team are really friendly and helpful. They perhaps need to work on the format of monthly invoicing as I would like to see a more user-friendly monthly statement from which I could export the data straight into my own accounts in excel but maybe that is asking too much!!! I would definitely recommend Martin & Co as a letting agent.
Kaddie123 · 23 February 2014
★★★★★ 5/5
GoogleMartin and Co team in Aberdeen are super knowledgeable and helpful. I would recommend to use their agency to manage your property 100%
Toms · 11 April 2023
Agent replied · 19 September 2023
Thank you for your positive comments Tom! It is great to see that the knowledge and experience of our team has stood out! This was a key in helping us to find a tenant for your property quickly. And whilst we fully manage your property, Juliet and the rest of the team are at your service should you need any further support. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen
★★★★★ 5/5
GoogleThe agent made the process very welcoming and easy, giving the information necesarry and clarifying things. I am grateful for their hard work and quick responses, espicially as it is my first time.
Tekker · 15 August 2024
★★★★★ 5/5
GoogleStephen at Martin and Co has been great when dealing with organising the Check out Inventory, cleaning and transfer of keys with regard to an Apartment that I own. Very responsive and understanding. ThanksPositiveResponsiveness, Quality, Professionalism, Value
Rosh · 12 June 2021
Agent replied · 11 June 2024
Hi Rosh. Thanks for your nice comments about the team. We have a great bunch of people, ready to help you. Looking forward to doing more business with you. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleExcellent service. Tenancy unexpectedly cut short and only a week gap before a new tenant was installed. Recommended
Merrick · 20 August 2023
Agent replied · 19 September 2023
Thank you for your kind words and for recommending our services. We are pleased to hear that you found our service excellent, especially during the unexpected tenancy situation.
Efficiently filling the gap with a new tenant within a week is a testament to our commitment to providing responsive and effective property management.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleMaria and her colleagues at M&Co did a great job in delivering this changeover in occupancy quickly and efficiently.
Russell · 21 July 2023
Agent replied · 19 September 2023
Thank you for your kind words. We're pleased to hear that Maria and her colleagues at Martin&Co Aberdeen were able to efficiently manage the changeover in occupancy for you. Delivering a smooth transition is a top priority for us, and we're glad we could meet your expectations.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleJust ask of Kelly Kennedy when you visit Martin and Co.
Manuel · 31 January 2024
Agent replied · 25 March 2024
Thank you for the 5-star review! We're thrilled to hear about your positive experience. Your feedback is greatly appreciated.
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleAlthough we have only just started working with Martin & Co, everything has been excellent so far. Kevin and Maxine have been very responsive to all of my questions and handled the viewing and setting up of the tenancy in a very efficient and quick manner. Nothing to fault and looking forward to working with them long into the future!
Keith · 19 September 2022
★★★★★ 5/5
GoogleGreat experience. Was shown the property by Kelly Kennedy who was very friendly, informative and was open to answering any questions we had. Would not hesitate to use again.
Iain · 1 August 2022
Agent replied
Hi Iain. Thanks for you comments about our services. Delighted to help you with your property hunting. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI have been dealing with Martin and Co. for well over 10 years and have always been more than satisfied with their service. Calum’s dedication to customer service is second to none and there’s never a problem that can’t be solved.
Jason · 24 March 2020
Agent replied
Thank you for sharing your experience with us Jason. we're glad to hear we've offered you fantastic service.
★★★★★ 5/5
GoogleHad a great experiance viewing a property with martin and co. Kelly the person showing the property was very professional and very knowledgeable and explained everything to the full would highly recomend.
Ross · 23 February 2022
Agent replied
Hi Ross. Thanks for your positive feedback. Kelly is great at matching tenants with properties. A very handy skill, particularly when good properties are snatched fairly quickly. We are here to serve you. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 2/5
GoogleAs a landlord I have had several problems with Martin and Co within a very short time, 3.5 months to be precise. To date I have no confirmation that any of the issues have or will be resolved. Presently and worryingly, I would deem them incompetent.
Karen · 25 March 2016
Agent replied
Dear Karen,
We take your comments very seriously. I believe you are coming in to the office to meet with our branch manager where hopefully all issues can be resolved.
★★★★★ 5/5
GoogleAmazing experience and speedy response from staffs
Elizabeth · 6 April 2024
Agent replied · 13 April 2024
We're glad you had an amazing experience, Thank you for your kind words! Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleGood services, professional and fast. Maria Castaneda in particular was very helpful in processing me as a landlord.
George · 21 July 2023
Agent replied · 19 September 2023
We appreciate your feedback and are delighted to hear that you found our services professional, efficient, and fast. We understand the importance of a seamless landlord process, and it's great to know that Maria, in particular, was very helpful in facilitating this for you.
Best regards,
Maria Castaneda, Marketing, Martin & Co Aberdeen
★★★★★ 5/5
GoogleI highly thanks to Martin n co to find me a lovely house during this hard covid time. Specially to Stephen, very professional with all covid protocols, very helpfull and prompt response.PositiveResponsiveness, Quality, Professionalism, Value
Faldy · 18 July 2021
Agent replied
Hi Faldy. It was great to see that you could move into your property fairly quickly, despite all the limitations and additional protocol that we have to follow during COVID-19. Stephen has indeed gone the extra mile to make in happen. And you moved to such a nice property in a perfect secluded spot in Aberdeen! Now it's time to look after you for the years to come. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleMartin & Co have been great to deal with in arranging for my flat to be marketed for let. Trustworthy, reliable and honest, I'd recommend them to anyone looking to let their property out.
Ryan · 19 September 2021
Agent replied
Hi Ryan and Alison. Thanks for your comments. You have touched on our main value: trust. This has been just the first step of a very long path that will help to build our mutual trust for the years to come. We look forward to that. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleFirst time working with these guys, and they are great. Always there to answer questions, and help you with anything, and they are really friendly and professional. Great company and team that works here. would definitely recommend.
A · 26 January 2021
Agent replied
Hi Faye. Nice to see that we managed to everything on time when you moved in. Hope you're enjoying your new home. Please let us know if you need any further assistance. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 5/5
GoogleFirst time working with these guys, and they are great. Always there to answer questions, and help you with anything, and they are really friendly and professional. Great company and team that works here. would definitely recommend.
Faye · 23 January 2021
Agent replied
Hi Faye. Nice to see that we managed to everything on time when you moved in. Hope you're enjoying your new home. Please let us know if you need any further assistance. Best regards, Eduardo Prato, Director, Martin & Co Aberdeen
★★★★★ 4/5
GoogleKevin has picked up on an on-going situation and looked to resolve issues in a speedy manner. This service has allowed me a greater confidence in the outstanding tasks being completed.
Blair · 23 February 2022
Agent replied
Hi Blair. Thanks for your custom as a landlord. As you're aware, Kevin took over a task that could have been handled better to start with, but he has managed to turn things around. We are delighted to have Kevin on board. Kind regards, Eduardo Prato, Director, Martin & Co Aberdeen.
★★★★★ 5/5
GoogleMartin & Co very speedily had 3 different contractors in to our flat to rectify a drainage and flooding problem. The co-ordination and organisation of all the work (drains, central heating boiler, floor coverings) was handled efficiently by Martin & Co staff.
P · 20 September 2018
Agent replied
Thank you for your review, we're very proud of all the hard work our contractors and staff put in to resolve maintenance issues as timely as possible . We hope to continue to provide you with exceptional service.
★★★★★ 5/5
GoogleHave just rented a bungalow from their website. Virtual tour true to detail. The agents were very mindful and accommodating of difficulty of renting amid current health crisis. Service top notch.PositiveResponsiveness, Quality, Professionalism
Lisagio1 · 25 August 2021
Agent replied
Thank you for your five star review Lisa we're delighted to hear we've offered you excellent service and hope to provide this for many more years to come. The Martin & Co team
★★★★★ 5/5
GoogleHaving used several Aberdeen letting agents, the quality of service received by Martin & Co at the price offered is outstanding. They are quick to respond and handle all manner of queries and issues. Very happy customer!
Dan · 19 September 2020
Agent replied
Thank you Dan for your kind words! Quality of service is our focus as a team, and we're so glad that you're happy with us! The Martin & Co Team
★★★★★ 5/5
GoogleLet my flat through this agency and had no problems at all. Excellent communication, responds in a timely manner, very professional. Would 100% recommend!
Akosua · 30 October 2022
Agent replied
Hi Akosua, Thank you very much for your comments! It is great to hear that your experience with us did not shy away from the excellent service that our team provides on a daily basis. Juliet is one of our great portfolio managers who was able to let your flat quickly and, as we fully manage your property, will be at your service to make sure you, your property and your tenant are all looked after. Kind regards, Eva Prato Luna, Communications Manager, Martin & Co Aberdeen
★★★★★ 5/5
GoogleBrilliant service! Very professional and thorough. I was dealing with Calum Glover and he took the stress right out of moving. He communicated well, he was very attentive and very professional. I couldn't recommend this service more.
Conor · 26 August 2020
Agent replied
Thank you so much for your kind words Conor. We're very proud of the service that Calum and the rest of the team provide. We look forward to serving you in the months and years to come! Kind Regards Maxine Card
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