DJ Alexander Aberdeen reviews

★★★★★ 5/5

Trustpilot

By far the best letting agencies I've had in 5y..

I have changed letting agency I believe 3 times over 5y. And DJ has been by far the best. Tools are in place to reach out in case of requests, issues are treated timely, and I always got a feedback.I have been particularly satisfied with Amy Vass who has helped ++ with my end of tenancy (which not an easy one...).I am actually quite sad to leave the property; both DJ services and the owner were serious in their follow up ; and the flat was stunning. Thanks for everything DJ has covered for me in the last years.

Karima · 30 April 2024

★★★★★ 1/5

Trustpilot

Terrible

Terrible. Was applying for a flat in Edinburgh. A John Sturgeon sent me an application form which I returned (ID, bank statements etc) never to be heard from again. Sent a follow up email - still nothing. That was over a month ago. Complete and utter waste of time.

Ross · 3 March 2023

★★★★★ 5/5

Trustpilot

Very clear and straightforward viewing…

Very clear and straightforward viewing process. Kieran was very helpful and approachable during and after the viewing. We enjoyed the experience as our questions were answered quickly and professionally! Thank you.

Vitali · 16 May 2024

★★★★★ 5/5

Trustpilot

YOU ARE THE BEST

My journey with DJ Alexander started when I attended a viewing with Ryan and I found that the place was a bit small for me. Ryan promised to get me something that will suit my specifications and truly he did. RYAN, thank you for being nice, professional and amazing. He followed me up and booked another viewing for me with Kieran, who turned out to be another great and exceptional person. Kieran started the application process and YASS the application Advisor took over. Gill Robertson Cree!!!!! I’m screaming your name here. Thank you for being kind, patient, friendly and efficient. From start to finish, these three people were incredibly supportive and attentive, making the entire process seamless. Their professionalism and dedication ensured that every aspect of the letting process was handled smoothly, leaving me stress-free and confident in their expertise. I highly recommend DJ Alexander and their team to anyone seeking a hassle-free letting experience.Medinat

Yinka · 26 April 2024

★★★★★ 5/5

Trustpilot

Gemma-Loiuse, Kieran Porteous & Gill Robertson-Cree

We got selected for this property having met Kieran at the viewing, and it was time to go through the renting process. Here, we were lucky to have the most amazingly kind, patient and understanding Application Adviser in Gill Robertson-Cree. I cannot over-emphasize how extremely respectful and calm she was trying to help get our application over the line as we struggled with certain aspects of it. It was such a pleasure working with her.Did I say it all started with the amazing Gemma-Louise? She won't remember the role she played and that's what makes it an even more beautiful experience.Amazing humans they got there at DJ Alexander!Oluwafemi

Oluwafemi · 26 April 2024

★★★★★ 5/5

Trustpilot

Chloe Mitchell was great

Chloe Mitchell was really quick at responding to all of my questions! She made the process much easier than i’d imagined.

Eve · 30 October 2024

★★★★★ 5/5

Trustpilot

Great Service with Caroline Connelly

Caroline Connelly helped me within DJ Alexander, providing fantastic, friendly, and professional service that made the process feel very easy. She is super responsive and very easily reachable, and I would highly recommend her services. Thanks so much Caroline!

Jess · 29 November 2023

★★★★★ 5/5

Trustpilot

Great experience with DJ Alexander

Great experience with DJ Alexander. Connor Quinn was excellent at explaining the process, provided clear advice and took the time to answer all our questions. We recommend them highly.

Amy · 26 August 2025

★★★★★ 5/5

Trustpilot

Very professional and thorough

Everyone was very professional and thorough from viewing, the whole way through my tenancy application process.Carol was very helpful and understanding.

Flora · 29 October 2024

★★★★★ 5/5

Google

This was my first time moving into private accommodation and so initially I thought the process would be very daunting but my letting agent Gill Annand was very helping guiding me along the way and was quick to respond to any query i had. 10/10 would recommend using this company and ask for gill as she was extremely helpful!PositiveResponsiveness, Quality, Professionalism, Value

Bob · 14 June 2021

★★★★★ 1/5

Trustpilot

They are letting the mafia

They are letting mafia. They will call everybody at the same time for viewing and it would be an auction. Everybody will try to befriend them and bid for paying more rent and hence more favor to them. On the face they will tell us that we forward all applications to the landlord and the landlord will select the tenant. But there is no transparency that they will send the application to the owner. I have viewed six properties with them, I have a full-time job and I didn't get any property as I haven't pitched for paying more rent.

HP · 22 April 2024

★★★★★ 5/5

Trustpilot

Brilliant Experience

I recently moved house with DJ Alexander, taking up the rent of a new property. The entire experience from start to finish was fantastic. I was guided throughout the whole process and supported every step of the way. Laura Mctaggart, our application advisor, was always there by phone or email whenever I needed help or to ask a question. She does the utmost to help tenants, and is supportive throughout the entire experience, from beginning to end. I cannot recommend DJ Alexander, or Laura, enough!!

Katharine · 22 April 2024

★★★★★ 5/5

Trustpilot

I had a pleasant experience using DJ…

I had a pleasant experience using DJ Alexander while looking for properties as a tenant. Kieran Mooney was great, he was friendly, and patient and answered my questions in person and via email.

Kale-ab · 2 April 2024

★★★★★ 1/5

Trustpilot

Do not care about tenants

They provided me with a disgracefully inaccurate move in report - especially regarding cleanliness. Then tried to get me to sign a document which said I would pay to get the property professionally cleaned (which was unlawful at the time).On move out attempted to charge me for things which I had brought to their attention on move in. Written and photographic evidence was clearly marked by myself on the move in report but they still ‘tried their luck’. They do not care about the tenant and only show loyalty to the landlord.

Ryan · 22 April 2024

★★★★★ 1/5

Google

Report an issue, they seem to care and seem interested in fixing it. Keep sending guys for a quote and nothing gets done. There's a hole in the damn wall, a cracked window and its been MONTHS!NegativeResponsiveness, Quality, Professionalism, Value

Inkogni · 13 October 2025

★★★★★ 5/5

Trustpilot

Yvonne was so helpful and made a…

Yvonne was so helpful and made a stressful day so easy !! Thanks for your help Yvonne ..

Martin · 10 December 2024

★★★★★ 5/5

Trustpilot

Proficient Inspection

Lauren Brown conducted a fairly quick and efficient Inspection of the house. There was also a quick response to the questions and the improvements on the house that I asked for.

Srivathsan · 9 May 2024

★★★★★ 5/5

Trustpilot

Very good experience in renting flat at Edinburgh

I would like to express my gratitude for Ms Galina Webster's help and support helping us to rent a flat in Edinburgh. We really are grateful for everything she did for us when we met her first time in Oct 2023. And finally we can move into the new home in March 2024.She is kind to tell us all information regarding the renting procedure in UK that make us impressed. She took the time to let us to tell our requirements and preferences, particularly for our children, and she kept in finding properties to match our need.Throughout the process, she kept to update us the status with guidance and advice. Her knowledge let us to settle here without stress.We want thank you once again to Galina for all that she has done for us.

Ray · 18 April 2024

★★★★★ 5/5

Trustpilot

Asif Mohammad was our agent and he…

Asif Mohammad was our agent and he showed us around flats until we found the perfect one. He was polite and knowledgeable. He also responded to emails out of hours and on weekends to keep us updated. Thanks so much Asif.

Lorna · 4 October 2023

★★★★★ 5/5

Trustpilot

Cara has been a star!

Really appreciate all the help that Cara has given us so far in our search for a rental property for our son. She has answered our queries promptly and done her best to keep us informed, during what has been quite a stressful time for us. Thank you Cara, you are a star!

Mrs · 21 September 2022

★★★★★ 5/5

Trustpilot

DJ Alexaneder made the application…

DJ Alexaneder made the application process simple and straightforward. A big thank you in particular to Gill Robertson‑Cree​ who helpfully and professionally guided me in the process.

Mike · 18 July 2024

★★★★★ 5/5

Trustpilot

We had a bad leak at our flat in…

We had a bad leak at our flat in Aberdeen however Ellie Robertson has been absolutely brilliant at liaising with insurance inspectors and contractors to arrange the repair work.The service I have received from Ellie over the past year has been top class and a credit to AJ Alexander.

Peter · 20 December 2024

★★★★★ 5/5

Trustpilot

Would recommend

Although we did not end up going for the flat in the end, Kieran Mooney was very helpful and friendly during the viewing, and responded quickly to any emails. Would recommend!

CATHERINE · 3 May 2024

★★★★★ 5/5

Trustpilot

Excellent service

Amazing service and the property manager Gemma-Louise was very nice and friendly, she obviously knew her job very well, she delivered and I was very happy and felt comfortable talking to her.

Ellen · 12 April 2024