DJ Alexander Aberdeen reviews

★★★★★ 5/5

Trustpilot

Excellent Service

I am writing to express my sincere appreciation for the exceptional service provided by Amy Voss, who has consistently demonstrated the highest level of professionalism and expertise throughout our business relationship.Amy's guidance and support have been invaluable, and her unwavering commitment to integrity has been evident in her approach to even the most challenging situations. Her straightforward and efficient manner has instilled renewed confidence and satisfaction in the services offered by DJ Alexander.I extend my gratitude for the outstanding contributions of Amy Voss and look forward to our continued collaboration.Thank you.

Stuart · 2 July 2024

★★★★★ 5/5

Trustpilot

Thank you!

Thank you to Imran Iqbal who was very accommodating with our company let; the process was very quick and easy. We would happily rent with DJ Alexander again because of how professional and helpful their agents are.

Jessie · 29 March 2024

★★★★★ 5/5

Trustpilot

Thank you Ashley K ( Property Manager)…

Thank you Ashley K ( Property Manager) for all the help. You are an amazing person. You have provided an excellent servic.Thank you, DJ Alexander and Ashley K for providing a lovely flat.With Love Mo & Jer

Ishhh · 28 March 2024

★★★★★ 5/5

Trustpilot

Caroline Connelly Kenilworth Letting

Caroline Connelly was my agent when I went for my viewing and was the one assisting until I moved in to my new property in Kenilworth.She was very patient and helpful which made the process easy and efficient. Thank you

Fadzai · 24 January 2024

★★★★★ 5/5

Trustpilot

Super fast and professional

My partner and I had the pleasure of speaking to Laura Mctaggart and Imran Iqbal as part of our search for a new flat. Both were very friendly, honest, and professional. Throughout my experience with estate agents, I've never had anyone be so quick and accommodating as Laura and Imran were.Fantastic service!

Jannik · 15 March 2023

★★★★★ 5/5

Trustpilot

Great support from Norman MacLean

I am a landlord based in London with a flat in Edinburgh that DJ Alexander are managing. Norman MacLean, their maintenance coordinator, has been incredibly helpful in dealing with a very difficult contractor following a leak in the flat. He has done his utmost to support me in what has been a stressful situation involving unexpected costs. I really appreciate all his efforts to try and resolve the problem, with good communication and a friendly manner.

Alice · 31 August 2024

★★★★★ 5/5

Trustpilot

Had a flat inspection yesterday from…

Had a flat inspection yesterday from John Sturgeon. John was so friendly and chatty, he talked us through everything he had to do and handled some issues in the flat really well. Really professional and a lovely guy

Rosie · 27 February 2024

★★★★★ 5/5

Trustpilot

Adam Sweeney attended yesterday to…

Adam Sweeney attended yesterday to carry out the inspection. Adam was very polite and efficient, and explained clearly what was happening. Very satisfied.

Victor · 15 November 2024

★★★★★ 5/5

Trustpilot

Thank you DJ Alexander!

We have just rented out our flat in Glasgow and were guided through the process by the team in Byres Road. Special mention to Caroline who kept us up to date and ensured the tenants move in went smoothly. Thank you!

Claire · 21 December 2023

★★★★★ 5/5

Trustpilot

Smooth moving experience

I very recently rent a house through DJ Alexander.Especially, Kaiya Marr in DJ Alexsander is so kind and very professional.I have not experienced any troubles from viewing to moving in new home.Thank you very much, Kaiya Marr.

SUNGIL · 15 March 2024

★★★★★ 5/5

Trustpilot

Megan was able to process a reference…

Megan was able to process a reference for me when nobody else could. This helped speed things up for me when looking to move property. Thanks Megan!

Greg · 11 September 2024

★★★★★ 1/5

Trustpilot

Scammed my deposit

I have rented a property from DJ Alexander for almost 9 years. I was charged £63 for a cup ring on a bedside table as the only 'issue'. Can you honestly believe that, after 9 years in the property?! They claim that the owner decided this but I would expect the letting agency to manage this much better, if true. In addition, I engaged an end of tenancy clean with a company recommended by DJA for £260. AFTERWARDS I was informed that they were going to do renovation works in the property and so the end of tenancy clean was a waste. Lost over £300 thanks to this nonsense.

Sara · 17 June 2024

★★★★★ 5/5

Trustpilot

Inspection Report

Jessica Leggate, Aberdeen branch, carried out an inspection of my flat in Aberdeen. She supplied photographic evidence to back her report. I was very pleased with her communication.

Anne · 9 October 2026

★★★★★ 5/5

Trustpilot

⭐️⭐️⭐️⭐️⭐️ Reliable and helpful!

⭐️⭐️⭐️⭐️⭐️I am incredibly grateful for the outstanding support provided by my estate agents D. J. Alexander during a difficult period from December 2023 to March 2024 when my property was without tenants for reasons beyond everyone's control. Despite the challenges, Sophie and the entire team were exceptional. Sophie, in particular, demonstrated remarkable dedication and efficiency, handling every detail with extraordinary promptness and professionalism. Thanks to their unwavering commitment, my property was successfully let again in April 2024. I highly recommend their services to anyone seeking reliable and responsive property management.

Balaji · 13 June 2024

★★★★★ 5/5

Google

"Review, from: Yordan D. Nikolov.: Gill, "Lettings Negotiator" - was excellent, in helping me to very quickly secure my property/ flat! She even guided me to the flat most appropriate for myself and immediately very quickly arranged a detailed online viewing for me! She was always incredibly responsive and professional, very devoted, and, very attentive - incredibly easy to communicate with, and, chased up the/ my landlord on my behalf! She was very easy to work with, and, to communicate with, and, was always incredibly helpful! All was very well organised, for, the start of my tenancy agreement, on: 30/09/2022, and, for my move-in date, on, the: 12/10/2022 - including my later "keys collection"! I am loving my new flat, and, I am very happy, I chose "Stonehose Lettings - Aberdeen"! Communication with the other members of staff, has also, been very quick, professional, and, very prompt! All in all - an excellent and an outstanding service from Gill and "Stonehouse Lettings - Aberdeen"! Thank you, Gill, and, "Stonehouse Lettings - Aberdeen"!!! 5 out of 5!!!:;-,"

Jagged · 14 June 2023

★★★★★ 1/5

Google

Five years in Scotland and never had such a pathetic and apalling renting experience. Please for your own sanity and avoid renting a house through them all costs. The biggest joke of a company I've had the displeasure of dealing with for the last 1 year. People working there haven't got an iota of dignity and professionalism. Absolute crooks, have got no basic courtesies or manners on how to talk to tenants. They feel it's okay not to respond to emails or book a viewing or inspection and never show up. If you have the audacity to question their professionalism or dare to demand the money they rightfully owe you, you get shouted at. Their manager in kemnay branch named Lisa is the worst. They should really invest in staff training to teach them some politeness and manners. When it comes to vacating the property, they don't even have a basic courtesy to let tenant know receipt of the keys or about the potential timeline for returning the deposit. They failed to follow the government guidelines for returning the deposit and don't even begin process for weeks. Keep pursuing and you are told the property was left spotless but won't return deposit by giving endless spurious reasons to withhold your money. Then from no where, an outrageous sum for "minor cleaning" was charged and all you get is some random photos claiming dirt in corridor and smudge on a wine glass. In reality the photographs display not a single speck of dust and a wine glass with big reflection of flash light. The claims get even more ridiculous and you will be charged for preexisting damaged tables and crockery. The charges are unsubstantiated and they refuse to provide any before/after photographs. Dishonesty at its best! It's sad to see this agency is working according to its own whims and fancy, without a supervision from any regulating or external monitoring body. Please avoid this agency at all costs and save yourself from longterm grief and misery

Chaitanya · 14 June 2023

★★★★★ 5/5

Google

I've never had a review on here before, but I feel I have to after my experience today. Moved into a flat yesterday and had some difficulty today with the keys. Meagaen came round, sorted it, but also thought she smelled gas. She quickly called for an engineer to attend, and when he came around, he discovered a gas leak in the flat below. It's now been sorted, but what a spot by Meagaen - she may just have saved a few lives. Thanks Meagaen 😊

John · 14 June 2023

★★★★★ 1/5

Google

INCOMPETENT AND ILLEGAL- I informed them I was leaving the tendency last JUNE, it had taken till OCTOBER to get my deposit back. They first demanded I stay on another month because they messed up signing on the new tenet, which was a breach of my contract. Then eventually when I requested my deposit back they attempted to make me sort it out with the new tenant, which is highly unusual and illegal. However, luckily safe deposit Scotland was very understanding and helped me receive my deposit back legally. But those are two illegal practices I encountered with them, so I would be highly aware if you plan to rent with them.

Morven · 14 June 2023

★★★★★ 5/5

Google

Amazing experience once again. Every time I deal with Stonehouse (specifically Gill) they go above and beyond to provide me with the best service. They are so helpful and during my first tendency they were so supportive, can’t recommend them enough, really down to earth hard working individuals that I’m proud to say helped me. Gill is amazing, constantly checking on me, offering help and providing the best advice unlike other Aberdeen companies. Would recommend her to anyone out there.

Riley · 14 June 2023

★★★★★ 5/5

Google

I recently enquired about letting my property out with Stonehouse and I was going in with pretty much no idea of how the process worked. Natalie set up a met to look at the flat and talk me through the process, which was very informative and quickly put my mind at ease. Natalie has been extremely pleasant and helpful throughout, and clearly very proactive which is shown in the short space of time from me first enquiring to the property now being advertised. I would strongly recommend to anyone looking for a smooth and efficient process.

Owen · 14 June 2023

★★★★★ 5/5

Trustpilot

I’ve been a tenant for almost a year…

I’ve been a tenant for almost a year now, my experience with D J Alexander, has been 5 star because Evie Hunter, Property Manager has been so helpful, professional, efficient and gone the extra mile to help make my tenancy as seamless as possible.

Sharon · 28 September 2023

★★★★★ 5/5

Trustpilot

Laura Mctaggart helped us with the…

Laura Mctaggart was extremely friendly and cooperative throughout the process and was available everytime we needed help. She made the process of renting a house easy!

Sharanya · 19 September 2024

★★★★★ 5/5

Trustpilot

The agent was very helpful and kind

Laura Mctaggart was very helpful and kind. She made the entire process feel way easier and was constantly in touch to help us close the deal.

Dishan · 19 September 2024

★★★★★ 5/5

Trustpilot

Special thanks to Ashley Ketchen from…

Special thanks to Ashley Ketchen from DJ Alexander. Ashley was friendly, very well informed, and made the process of viewing and completing the tenancy agreement very easy and straightforward. Would highly recommend. Cameron Armstrong.

Cameron · 1 May 2024