Trusted Agent profile · Aberdeen

Aberdeen Property Leasing Aberdeen reviews

3.9

★★★★★ Good

707 reviews across 3 platforms

138 - 140 Rosemount Place, Aberdeen, AB25 2YU

Aberdeen Property Leasing's office in Aberdeen, at 138 - 140 Rosemount Place, is rated 3.9 out of 5 across 707 reviews on three platforms, including 694 Google reviews rated 3.9.

Google logo

3.9 / 5

694

Reviews on Google

This office

Yell logo

1.0 / 5

7

Reviews on Yell

This office

Trustpilot logo

6

Reviews on Trustpilot

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Aberdeen office, from every platform, shown as written. First names only.

5/5

Google

I utilised APL's services for the first time this summer 2023. Prior to approaching APL and engaging their services, certain rental properties in my portfolio were remaining stubbornly vacant. Once I engaged the services of Stuart, his colleagues, and his team through advertising, marketing, and facilitating viewings however, the apartments were rented out to good tenants without any more unnecessary delay. All enquiries tellingly were passed on to me promptly, and Stuart regularly proactively stayed in touch with me in coordination with developments. A big thanks.

Donald · 13 September 2023

Agent replied · 10 June 2024

Thanks for the review and kind words on Stuart and the team, ill pass this on to them. Regards David Lamb

5/5

Google

Nicola has been beyond amazing as I prepped to move out and after I moved!!! She has been an absolute lifesaver!!!

Ivy · 10 May 2024

Agent replied · 13 June 2024

Thanks for the 5* review and the kind words on Nicola, ill pass this on to her Regards David

5/5

Google

Showed us around this very lovely flat, Noirin is a very informative agent. Great experience

Grace · 18 August 2024

Agent replied · 25 October 2024

Thanks for the 5* review and the kind words on Noirin, ill pass this on to her Regards David

5/5

Google

I was delayed but Jamie came to the rescue, he arrived within 5mins to show me around the property, he was so courteous, and patience with answering all my questions. Jamie Crockett is the best.

Eta · 10 June 2023

Agent replied · 10 June 2024

Eta Thanks for taking time to give us a review and the kinds words regarding our agent Jamie; i will pass this on. Regards David Lamb

5/5

Google

After weeks of struggling to find a flat, we finally got one thanks to Daniel. He was very helpful with viewings and made the application process quick and stress-free. Highly recommend

Jessica · 13 September 2023

Agent replied · 10 June 2024

Thanks for the review and kind words on Daniel, ill pass this on to him. Regards David Lamb

5/5

Google

It was a good home tour. Noirin was very professional and patient enough to explain each and everything at the property. Thank you.

Subramani · 11 March 2024

Agent replied · 10 June 2024

Thanks for the kind works, ill pass this onto Noirin Regards David Lamb

5/5

Google

Thank you Stuart for excellent service, highly recommend, I am more than happy with my new home ;)

Daria · 9 June 2024

Agent replied · 25 August 2024

Thanks for the 5* review and the kind words about Stuart in helping you find the right place. Regards David

5/5

Google

Noirin was very professional and punctual as well. Properties were good too, so overall very good experience.

Mustafa · 26 June 2024

Agent replied · 25 August 2024

Mustafa Thanks for the 5* review and the kind words on Noirin, ill pass this on to her Regards David

5/5

Google

I haven't rented a flat with APL, however, Ive had numerous dealings with Stuart and he could not be more helpful. It's rare to find an agency that cares. At the last min he showed me round a property. Cannot recommend Stuart/APL any higher!

Claire · 10 June 2022

Agent replied · 10 June 2024

Claire Thanks for the kind words about Stuart; ill pass this on David Lamb

5/5

Google

Very good service. Stuart was our agent for the house and he is a very nice guy. Was always there to help and answer any questions. As first timer in the UK, we got very good support from them and very smooth paper works.

Azra · 10 June 2022

Agent replied · 10 June 2024

Azra Thanks for the kind words, ill pass this on to Stuart Regards

5/5

Google

Such genuine and lovely people who work for this leasing company! I have viewed 5/6 properties with them and dealt with 4 members of this company for viewings and all of them were extremely lovely, down to earth and overall amazing. I dealt with Emma first which was the first property I ever viewed from them, she was attentive great and delivered an excellent viewing. I also dealt with Noirin for my next viewing and she has a great attitude, very professional and knew a lot about the properties she was showing. I dealt with Murray twice and on both occasions he was outstanding andon the ball, great guy overall and clearly made sure that the viewers viewing was pleasant! Heather was the last person I dealt with and she was just as great! A lovely lady overall even went out of her way to try and get me to view a property that is very close to hitting the market, Heather went above and beyond and I can’t thank them enough for how helpful they have been throughout the process! If you’re looking for a property give them a call!!!PositiveProfessionalism

Cailum · 11 November 2021

5/5

Google

Noirin was friendly and incredibly helpful during my property viewing, I would recommend Aberdeen property leasing in the future.

Rachel · 12 May 2024

Agent replied · 13 June 2024

Thanks for the 5* review and the kind words on Noirin, ill pass this on to her Regards David

5/5

Google

First time as a landlord and couldn’t recommend more. Answering all my questions as soon as they could and really helping out with my current situation especially Stuart. Top quality service and will remain with them as long as I’m a landlord! Keep up the good work!PositiveResponsiveness, Quality, Professionalism, Value

Jamie · 12 June 2021

Agent replied · 11 June 2024

Thanks Jamie. Ill pass on the kind words to Stuart and the staff. David Lamb

5/5

Google

All the team at Aberdeen Property Leasing were professional,friendly and guided us through the leasing of our property in a helpful,speedy manner.Thank you Stuart & Co

Forbes · 12 December 2023

Agent replied · 10 June 2024

Thanks for taking the time to review us and for the kind comments on Stuart and the team, ill pass this on. Thanks David Lamb

5/5

Google

Noirin was very welcoming and made the experience very enjoyable and exciting! She had answers to all of our questions and explained throughly Very cheery and throughly made the visit worthwhile Thanks again

Jessica · 10 June 2023

Agent replied · 10 June 2024

Jessica, thanks for the kind words regarding the service provided by Noirin. I’ll pass on the comments to her. Thanks David Lamb

5/5

Google

I’ve rented via APL for years, they’re always helpful, prompt and professional. Daniel was very helpful in securing us our current property quickly when we were in a rush to get moved in.

Emma · 10 June 2023

Agent replied · 10 June 2024

Emma Thanks for the kind words, ill pass this on to Daniel Thanks David Lamb

5/5

Google

I found APL to be very helpful when looking at flats. Stuart was always professional and prompt in his communication, and talked us through available properties that would suit our needs. Highly recommended.

Lynne · 10 June 2023

Agent replied · 10 June 2024

Lynne, thanks for the 5* review, I’ll pass this on to Stuart. Delighted to hear you received a professional service from us. Thanks David Lamb

1/5

Google

These people do not deserve any stars at all. We viewed a flat two weeks before moving in. We discovered an unbelievable amount of mold in the bath room and both bedrooms. The ceiling in the bathroom was …

SDRaaz · 9 April 2026

4/5

Google

Noreen was welcoming and attentive. She showed me around the house and the place is at a central location, suitable for everyone including people working at ARI.

Eziafa · 12 November 2023

Agent replied · 10 June 2024

Thanks for taking the time to review us and for the kind comments on Noirin, ill pass this on. Thanks David Lamb

5/5

Google

The experience was absolutely superb. The agent greeted me with genuine warmth and demonstrated exceptional communication skills, all while maintaining an impeccably gracious demeanor. Her professionalism and attention to detail transformed the encounter into a truly delightful experience, leaving me both impressed and valued.

Oluwatobi · 14 April 2025

Agent replied · 14 April 2026

Thanks for taking the time to give us the 5* review Regards David

5/5

Google

My Fiance and I recently moved to Aberdeen from Asia, to start our Primary Education degree, along with our 2 cats (which can make accommodation hunting a daunting task. We communicated with Callie via email prior to arriving when enquiring about suitable properties and she was quick and polite in her responses. When we arrived in Aberdeen we communicated with Emma via email and phone who couldn't have been more helpful and professional. We met Noirin at the viewing of the apartment as she was incredibly kind and informative. She went the extra mile to help us find and obtain the accomodation we wanted and we appreciate her support and hard work. All in all we've had a great experience with APL and their agents/staff and would highly recommend them to others.

Kieran · 10 June 2023

Agent replied · 10 June 2024

Kieran Great to hear you’ve had good support from several members of the team. I’ll pass on the kind words, I’m sure they will appreciate them. Hope you enjoy your accommodation with us. Thanks David Lamb

1/5

Google

Make sure to look at all bad reviews! The good reviews are obviously fake to boost their rating back up. As you’ll see, it’s a common thing for them to con you out of your whole deposit and more! I even provided dated photographic evidence to show they shouldn’t charge me and they are just ignoring this! DATED PHOTOGRAPHS! I even have a video of what the flat looked like prior to me moving in and this is also ignored. All they care about is taking your money. Even Deposit Scotland agreed they are charging for things that are should be considered “wear and tear”. AVOID AT ALL COSTS!!

Sparklyshoes88 · 10 June 2023

Agent replied · 10 June 2024

I am very sorry to hear of your experience. My name is David and I am the MD of APL, I would be grateful if you could contact me on dlamb@a-p-l.co.uk to allow me to address your concerns and improve/learn from this. Regards David Lamb

1/5

Google

APL allows landlords to rent out apartments with previously known mold issues. They do not require landlords to fix the mold problem before renting to the next tenant. When reporting the mold issue and requesting that it be fixed, APL allows landlords to be difficult about paying for repairs to remedy the mold. We reported thick black mold spreading from inside the walls but more than a year later it’s still not fixed. When contacting APL about it, the contact will say that he thought it’s done already. As an agency that is supposed to be managing the flat, APL expects the tenant to run after plumbers and joiners to come and fix the problem themself. When contacting APL about it for a countless time all they can say is that they thought it’s done already but they couldn’t be bothered to put in some effort to try and help the tenant drive the process to ensure that their tenants are living in an environment that is in good repair as stated to be a requirement in our leasing contract.

Jade · 10 June 2023

Agent replied · 10 June 2024

Jade I’m really sorry you are having ongoing issues. Since receiving this review and your subsequent email direct, I’ve grabbed the file visited the flat and am actively working for a swift resolution. Thanks David Lamb

4/5

Google

It was a little bit slow when processing my application (which was probably because I moved my move-in date forward, so in reality they were quite accommodating). I was mostly able to get through to someone when I phoned about the progress of my application. They provided me with all the information I needed when I picked my keys up and have been attentive with any queries i’ve had since then. Overall, pretty happy with my experience even if it was slightly stressful to begin with.

Emma · 10 June 2023

Agent replied · 10 June 2024

Emma Thanks for taking time to review your experience with APL. Im sorry to hear your application process was a little slow, moving the date shouldn't make things slow however we have had a crazy (busy) couple of months so please accept my apology for the inconvenience caused. Kind Regards David Lamb

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Aberdeen Property Leasing's Google reviews

Questions about Aberdeen Property Leasing Aberdeen

How many reviews does Aberdeen Property Leasing Aberdeen have?

Aberdeen Property Leasing's Aberdeen office has 707 reviews across three platforms: 694 on Google, 7 on Yell, 6 on Trustpilot.

What is Aberdeen Property Leasing Aberdeen's rating?

Aberdeen Property Leasing Aberdeen is rated 3.9 out of 5 across all 707 reviews, and 3.9 out of 5 on Google from 694 reviews.

Where is Aberdeen Property Leasing's Aberdeen office?

Aberdeen Property Leasing Aberdeen, 138 - 140 Rosemount Place, Aberdeen, AB25 2YU.

The Trusted Agent

Is this your office? Claim your page.