Trusted Agent profile · Aberdare
★★★★★
376 reviews across 3 platforms
49 Commercial Street, Aberdare, CF44 7RW
Peter Alan's office in Aberdare, at 49 Commercial Street, is rated 2.4 out of 5 across 376 reviews on three platforms, including 51 Google reviews rated 4.7.
Every review we hold for the Aberdare office, from every platform, shown as written. First names only.
1/5
TrustpilotWon't pay thier bills
I'm an electrical contractor that have done a small amount of work for peteralan and found them very rude and unaccomadating. I have several invoices unpaid and cannot seem to get the payment for the work I have carried out.Contractors beware they won't pay
4/5
TrustpilotHouse keys in everyone’s hand
Greatly appreciate the support, advice and assistance from keaden. Your urgent response to the aid of our property needs is splendid.The company Peter Alan is prompt in providing assistance to all our property needs. Your assistance is greatly valued Keaden truly greatful.
5/5
Trustpilotsale of my property
Just like to say a big thanks to jade, Jess & Shauna from the maesteg branch of peter Alan for all their hard work in the sale of my property. They made the process really easy for me keeping me informed of all progress which was ongoing and helped me greatly with contacts for anything which needed doing to the property in order to sell it. Great experience, well done and thank you all.
1/5
Trustpiloti wouldnt recommend one bit to buy from…
i wouldnt recommend one bit to buy from these robbing estate agents you agree the full asking price for a property then they take 15 others to view after you to increase the offers way over the asking price seems like its common practice amongst estate agents in merthyr tydfil best buy from a reputable company you can trust few others in merthyr tydfil the same be aware they are scammers
1/5
TrustpilotIf you do NOT want info on a house you…
If you do NOT want info on a house you are seriously interested in, contact Peter Alan, Merthyr Tydfill branch. 2 emails and a phone call where I was promised a call back further and nothing. Surprised they are still in business to be honest?
1/5
TrustpilotDon’t sign up to their email marketing…
Don’t sign up to their email marketing if you’re looking for a new home. Have remove my self 12 times now form the email marketing by clicking the link as it says and still I’m getting emails every day form them. Does not inspire me use them when I look for my next project
1/5
TrustpilotUnprofessional real estate
Unprofessional and not very close to customers. I rented an apartment through this real estate agency, unfortunately there are big problems in the apartment, I sent emails to notify them and request their assistance for urgent repairs to be done, but they waited months before answering and in any case no one came to repair nothing. I also made an appointment to buy, but I didn't get any response.
1/5
TrustpilotTenants Beware. If I could 0 stars I would.
Terrible customer service and deceitful company. They will charge you over £400 for sweeping, dusting and removal of coat hangers, A job which would cost them £20 at the most, claiming it is a quote from an "independent contractor". Since they are no longer alowed to charge letting fees they are going to try and fleece you any way that they can. They are parasites.Be very careful when dealing with this company.
5/5
TrustpilotNever had any issues
I am renting with Peter Alan for over a year. They are the best agency i had over the years in the UK. As an international living in the UK they made it pretty easy for me and with no complications. Didn't ever have any bad experiences or stress renting with Peter Alan Personally Recommend 👍
1/5
TrustpilotRing for an emergency and get no…
Ring for an emergency and get no response. I have recorded my voicmail left and if something happens it's on you for your ignorance.Avoid this company at all costs.
5/5
TrustpilotWonderful service - Bradley Bevan.
Pleasant and helpful staff. The young man who wastasked with my sale was well informed, confident not pushy. I am 80years old and it was refreshing to find ayoung man with such sterling qualities. Well doneBradley Bevan.
5/5
GoogleBrilliant service from both Daniel and Catherine would highly reccomend
5/5
GoogleAs Landlords, from day one dealing with Chris, from purchase to managing the letting of the property, his advice and customer service has been impeccable. Our experience has been so positive with Chris as our agent and would recommend him and Peter Alan unreservedly.
1/5
TrustpilotAvoid like the plague
How awful is this company? It's really that awful. I am completely shocked by the lack of professionalism and information they give. How are you not closed down by now? The industry is tough enough but when you pass on your lack of knowledge, experience and capabilities onto people who are contracted to pay you thousands, it deeply saddens me.Avoid like the plague.
5/5
GoogleBoth Chris and Cath have been amazing throughout me renting, fast at responding to calls and messages and the whole process was quick and easy.
1/5
TrustpilotNo customer service
Customer service is appalling in looking for rental properties - practically uncontactable - so slow in getting back to anyone and when they finally do - so rude. Why do landlords use these. Can't comment on selling or buying a house - maybe they treat those customers differently?
5/5
TrustpilotHeidi Jenkins, a company asset.
The best part of Peter Alan estate agents is Heidi Jenkins Sales Progressor. Her customer service Skills are excellent. She is caring, supportive and efficient. Works outside business hours to support customers through the trauma of selling a house. For her genuine honest customer care I would recommend Peter Alan, but make sure she is your sales progressor.
1/5
TrustpilotThis organisation is a joke
This organisation is a joke - I rented apartment from them for over 2 years. It looked like slum house - the water was leaking from the roof, everything was broken. They keep saying it's not their problem, and in the end they stole 700 pounds deposit. DONT DO BUSINESS WITH THEM!
1/5
TrustpilotAbsolutely shocking service
Absolutely shocking service. My son moved into a new rental property 23 December woke up 24 December to a flooding house.... Called for help... Promised help and call back... Nothing!!! 20 days on with no money as all ploughed into rent and deposit still waiting for his money back... Promised call backs never happen..Shame on you Peter Alan
5/5
TrustpilotI've recently had to report a…
I've recently had to report a maintenance issue and am so very impressed with professional service I received from Daniel he was very helpful and got the issue resolved very quickly!
1/5
TrustpilotIncredibly poor communication-…
Incredibly poor communication- continued delays in returning monies owed. Also arranged viewings without my knowledge. I would not recommend to anyone looking to either rent their property or rent a property.
1/5
TrustpilotThe agents are not straightforward and…
The agents are not straightforward and their properties not good. You can't get your deposit refund when you move out they will come up with different complaints.
1/5
TrustpilotHorrible experience!
Horrible experience!! Me and my flat mate been brilliant for whole 2 and half years!! Pay all bills on the time! Rent as well and on the end they doing massive problem with bond back as try to over charge me for cleaning and some attendance without informing us about!! AVOID!! Do not recommend!!!
5/5
TrustpilotHad a lovely experience with peter Alan…
Had a lovely experience with peter Alan good communication throughout the process! I had Olivier Clifford from the penarth branch helping me with my mortgage and as I am a first time buyer he explained so well as I was unsure of some things! Can’t thank him enough for his help and polite services x
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Peter Alan's Aberdare office has 376 reviews across three platforms: 51 on Google, 1 on Facebook, 324 on Trustpilot (across the whole business).
Peter Alan Aberdare is rated 2.4 out of 5 across all 376 reviews, and 4.7 out of 5 on Google from 51 reviews.
Peter Alan Aberdare, 49 Commercial Street, Aberdare, CF44 7RW.
