Trusted Agent profile · Yorkshire

Crest Nicholson Yorkshire reviews

4.0

★★★★★ Great

1,351 reviews across 2 platforms

Sprotbrough, Yorkshire, DN5 7NU

Crest Nicholson's office in Yorkshire, at Sprotbrough, is rated 4.0 out of 5 across 1,351 reviews on two platforms, including 3 Google reviews rated 2.7.

Google logo

2.7 / 5

3

Reviews on Google

This office

Trustpilot logo

1,348

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Yorkshire office, from every platform, shown as written. First names only.

5/5

Trustpilot

Very friendly, helpful and professional

Very friendly, helpful and professional Sales Adviser (Becky). Knowledgeable about the development and the properties for sale. Very empathetic to our needs as buyers

Mr · 1 March 2024

5/5

Trustpilot

Excellent price and build quality

Excellent price and build quality Follow up customer service team is great. Would recommend to anyone but ideal for first time buyers due to affordability

Ash · 24 October 2019

Agent replied · 23 October 2024

Good morning Ash, thank you for taking the time to share your experience. We are committed to delivering excellent customer experience and are so pleased to hear that you have had such a positive experience with Esther.

5/5

Trustpilot

A pleasure to deal with

Great house builder, from start to finish. Excellent communication, customer service and quality. Would highly recommend.

Mr · 21 December 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Amazing!

Lesley from the Claybourne development has been amazing the whole way through - great communication and super helpful!

Miss · 18 August 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review. It's great to know that our team provided such a positive home-buying experience for you, we will pass your feedback onto our Chiltern team.

1/5

Trustpilot

I was bullied by a rude member of…

I was bullied by a rude member of staff. I dont want to name her yet as I'm gathering all evidence. I have filmed what happened today in their showtime.Wow. Wow. My pregnant wife was crying all the way home. She swore at me and started recording me with no permission.So unprofessional.Watch this space

Vaz · 26 September 2020

1/5

Trustpilot

I was bullied by a rude member of…

I was bullied by a rude member of staff. I dont want to name her yet as I'm gathering all evidence. I have filmed what happened today in their showtime.Wow. Wow. My pregnant wife was crying all the way home. She swore at me and started recording me with no permission.So unprofessional.Watch this space

V · 26 September 2020

1/5

Trustpilot

The worst builders and customer service…

The worst builders and customer service and to don’t forget about 2 years customer care service which is execrable.

Customer · 20 May 2021

Agent replied · 10 June 2024

We are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can escalate this for you. Kind regards.

4/5

Trustpilot

So far so good at Kegworth Gate.will…

So far so good at Kegworth Gate.will keep our fingers crossed that all continues this way. Watch this space!

Dawn · 14 May 2021

Agent replied · 10 June 2024

Thank you for taking the time to share your experience, we will share your comments with our Midlands team.

1/5

Trustpilot

Do not buy or rent from this company

Do not buy or rent from this company. This has been the worst experience of my life so far.

Deborah · 10 May 2021

Agent replied · 10 June 2024

We are sorry to hear this. Could you please email further details of your experience to us at info@crestnicholson.com with your property address so we can escalate this for you. Kind regards.

5/5

Trustpilot

Blythe Valley Crest Nicholson

Very friendly and detailed explanations.

Wong · 10 March 2023

Agent replied · 10 June 2024

Thank you for taking the time to share your experience.

5/5

Trustpilot

Purchase of New Build

Susan Murray, was efficient and knowledgeable throughout the buying process

Steve · 5 September 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Show room staff very helpful and very…

Show room staff very helpful and very polite 10/10 for service

Darren · 25 July 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Julie and Sue are amazing…

Julie and Sue are wonderful ambassadors of your company and kept us up to date and were on hand for any questions we had and quick to reply. Extremely friendly and helped us on our journey to buying our first house together.

Badger · 1 September 2022

5/5

Trustpilot

Great knowledge

Great knowledge. Friendly staff. Felt relaxed.

Jen · 22 December 2022

Agent replied · 10 June 2024

Thank you for taking the time to share your experience.

5/5

Trustpilot

Very helpful

Very helpful, friendly staff. Lucy wasn’t pushing anything towards me…no pressures.

Ross · 30 May 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Sales are very welcoming

Very attentive and friendly

Susana · 21 December 2024

5/5

Trustpilot

Kerri and Sophie at Crest Nicholson Blythe Valley…

Kerri and Sophie at the Blythe Valley Solihull location have been great to deal with to date. Friendly, efficient, knowledgeable and have helped us to make an informed decision about choosing our exciting new Crest Nicholson home. See you soon and thank you :-)

Austin · 20 March 2022

5/5

Trustpilot

Excellent customer service experience

Excellent customer service experience. Will always like to do business with them

Customer · 13 March 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

1/5

Trustpilot

Greedy developer with incompetent site…

Greedy developer with incompetent site managers producing a p*ss poor effort of a house! Avoid! Wouldn’t purchase another!

Lola · 19 February 2021

Agent replied · 10 June 2024

Dear Lola, we are sorry to hear this. We are unable to resolve Customer Service complaints on Trustpilot, if you could email us at info@crestnicholson.com with your property address and further details of your complaint we can put you in touch with our Customer Service team. Kind regards.

5/5

Trustpilot

Brand New Home

We are so delighted with our apartment. This is our first Crest Nicholson home it is head and shoulders above any new build home we have previously purchased. The finish is superb, the bathrooms luxurious and were fortunate to be the proud owners of a wonderful new home. Thank you and well done.

Valerie · 14 April 2020

5/5

Trustpilot

Great customer service throughout

Great customer service throughout, always there to help!

Ben · 16 August 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Brilliant

Really kind and helpful. Super customer service and easy to chat to

Eyley · 15 January 2022

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

5/5

Trustpilot

Apartment

This whole process has been so quick and easy.Everyone has informed me clearly.

Jessica · 17 November 2021

Agent replied · 10 June 2024

Thank you for taking the time to write a review.

5/5

Trustpilot

Very helpful and efficient

Very helpful and efficient, with all information provided and queries dealt with promptly.

Luke · 8 November 2021

Agent replied · 10 June 2024

Thank you for taking the time to leave a review.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Crest Nicholson's Google reviews

Questions about Crest Nicholson Yorkshire

How many reviews does Crest Nicholson Yorkshire have?

Crest Nicholson's Yorkshire office has 1,351 reviews across two platforms: 3 on Google, 1,348 on Trustpilot (across the whole business).

What is Crest Nicholson Yorkshire's rating?

Crest Nicholson Yorkshire is rated 4.0 out of 5 across all 1,351 reviews, and 2.7 out of 5 on Google from 3 reviews.

Where is Crest Nicholson's Yorkshire office?

Crest Nicholson Yorkshire, Sprotbrough, Yorkshire, DN5 7NU.

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