Every review we hold for the Yorkshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI moved to a Crest Nicholson…
I moved to a Crest Nicholson Development two months ago (Fairfield Gardens). The house is lovely and finished to a high standard. Any snags have been dealt with quickly and efficiently. Very child friendly place with a good sense of community.
Customer · 31 August 2019
★★★★★ 5/5
TrustpilotWe have had an excellent service so far
We have had an excellent service so far. The Sales Team were fantastic and the sales process went through smoothly. We now have moved in and the Customer Services Team are dealing with any issues we have very quickly.
Eusebius · 7 April 2020
★★★★★ 5/5
TrustpilotGood customer care
Rating only, no written review.
Kamombo · 4 September 2026
Agent replied · 25 September 2026
Good afternoon, thank you for taking the time to share your feedback. We are committed to delivering excellent customer experience and are happy to hear that you have had such a positive experience.
★★★★★ 1/5
TrustpilotDO NOT BUY A CREST NICHOLSON HOME
DO NOT BUY A CREST NICHOLSON HOME. YOU HAVE BEEN WARNED. Terrible aftercare. And if they offer to lay a free lawn it's because they chucked a load of builders rubble underneath and do not want you to see it. Tricksters
Andrew · 1 October 2018
★★★★★ 5/5
TrustpilotVery great I had visited the Show Home
Very great I had visited the Show Home. In the Highbrook view office, Julie, Sue and Car are very kind, helpful and professional.
Vincent · 19 October 2022
★★★★★ 5/5
TrustpilotWe've only just started the buying…
We've only just started the buying process, but it's been a great experience so far. Josh and Samantha have been very helpful.
Customer · 28 August 2022
★★★★★ 5/5
TrustpilotI find Crest Nicholson to be a very…
I find Crest Nicholson to be a very good property developer. Since we moved in they have been thoroughly helpful. They were quick to respond to all issues and always with a friendly face.
Andre · 7 May 2020
★★★★★ 5/5
TrustpilotLovely People, lovely houses
Visited their sales centre at Mandeville Place in Brampton and had an excellent experience from the ladies there. I am hoping to be able purchase there once my partner and I am ready to move.
Mark · 2 September 2019
★★★★★ 1/5
TrustpilotNew home purchase
Having purchased a new property from this firm, it has been a terrible experience. Poorly built, no interest in after sales customer service, I am genuinely very dissapointed and would not purchase a property from them again.
Nick · 31 May 2018
★★★★★ 4/5
TrustpilotGreat experience
We’ve had a great experience with very few snags.Any snags we have had have (almost) been resolved within the first 3 months of moving in.The house and finish is above expectation, we love it.
Laura · 9 September 2019
★★★★★ 5/5
TrustpilotQuality building
The quality of Crest Nicholson's new-build houses is top-notch. We are extremely happy with our new house and the very few minor faults that we have found have all been dealt with very quickly.
Gavin · 6 September 2019
★★★★★ 1/5
TrustpilotAbsolutely shambolic
Absolutely shambolic. Avoid at all costs. Yes they might have the fancy brochures and photos, but problem after problem and I wish I had never stepped foot into one of their sites. Avoid, avoid, avoid.
Scoffeyevents · 19 July 2018
★★★★★ 1/5
TrustpilotDon’t buy any property from this…
Don’t buy any property from this people!!! After sale coustumer service is absolutely rubbish!!! They will do everything not to repair your property. You will end up blame for all defects!!! Absolutely Useless coustumer service!!!
Simon · 10 May 2018
★★★★★ 5/5
Trustpilot👌Just reserved my new house 🏡 at…
👌Just reserved my new house 🏡 at woodlands park , Solihull.👍Have a 1000£ recommend a friend, which we both receive if you reserve .Text me if you are interested 07517571160
Ahmed · 20 July 2020
★★★★★ 5/5
TrustpilotLewin Park
Hannah · 1 June 2026
Agent replied · 10 June 2024
Good morning Hannah & Jamie, thank you for taking the time to share your feedback with us. We are happy to hear that you have had such a positive experience with Graham, Nikki and the team at Lewin Park. Thank you for choosing Crest Nicholson for your next move.
★★★★★ 5/5
TrustpilotExcellent New Home
We love our new Crest Nicholson home. We have had a good experience with Crest during the purchase of our property and would recommend them to our family and friends.
Jye · 22 January 2020
★★★★★ 5/5
TrustpilotBrilliant service from Katie & Anita at…
Brilliant service from Katie & Anita at the Nuneaton development. Made the experience very straightforward.
Customer · 23 October 2022
★★★★★ 5/5
TrustpilotSales advisors up until now have been…
Sales advisors up until now have been excellent. Very responsive, helpful and great to deal with.
Craig · 30 August 2022
★★★★★ 5/5
TrustpilotGeneva and Victoria are very nice and…
Geneva and Victoria are very nice and professional.We had excellent service from them.We are strongly recommended!
Linda · 29 August 2022
★★★★★ 4/5
TrustpilotNeutral Experience
Neutral
Tsz · 23 May 2026
Agent replied · 6 June 2026
Good morning Tsz Ying, thank you for taking the time to share your experience We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service.
★★★★★ 5/5
TrustpilotBuild quality is very good- Brampton
Build quality is very good. Use of material; especially windows and doors, are better than other builders. Sales advisors are really helpful and they’ve done everything that we asked.
Fırat · 22 January 2020
★★★★★ 2/5
TrustpilotUnappealing houses
Unappealing houses.
Mev · 16 May 2026
Agent replied · 6 June 2026
Good afternoon Mev, thank you for taking the time to share your experience, we are sorry to hear this. We strive for excellent customer service so your feedback is important to us, we have shared your comments with our team so that we can further enhance our service
★★★★★ 5/5
TrustpilotLovely lady on the sale desk.
Rating only, no written review.
Zoe · 13 May 2026
Agent replied · 6 June 2026
Good morning Zoe, thank you for taking the time to share your feedback with us. We are committed to delivering excellent customer service and are happy to hear that you have had such a positive experience.
★★★★★ 1/5
TrustpilotMinus -5 Stars!!!
If you value good customer service don’t buy from Crest like so many others it’s just disappointment upon disappointment. Extremely poor
Robert · 27 September 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.