1/5
TrustpilotOne star is too much I have used and…
One star is too much I have used and had worst experience. Very poor service and very unprofessional and useless
Trusted Agent profile
William H Brown York reviews
★★★★★
1,259 reviews across 2 platforms
48 Goodramgate, York, YO1 7LF, York YO1 7LF
William H Brown's York office at 48 Goodramgate is rated 2.2 out of 5 across 1,259 reviews on two platforms, including 75 Google reviews rated 4.9. The 1,184 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the York office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAbsolute shambles of a company.
Even their complaints department can't investigate the right complaint. Need I say more? Stay clear of absolutely every department!
1/5
TrustpilotWorst company I have ever had to deal…
Worst company I have ever had to deal with. Never again. If I could I would give 0 stars.
1/5
TrustpilotNot sure how is how is this possible
Not sure how is how is this possible. Them listing properties with some offers already.
2/5
TrustpilotVery slow to respond to requests to…
Very slow to respond to requests to have changes to the tenancy agreement and not interested at all in tenants interests
5/5
TrustpilotThank you luke at the nottingham branch…
Thank you luke at the nottingham branch for helping me and my mum get the house we wanted!! Really appreciated 😁
1/5
TrustpilotVerd bad service
1/5
TrustpilotAbsolute clowns of a company
Absolute clowns of a company! Stay well clear ! Strike all the way
1/5
TrustpilotWilliam H Brown estate agents Rainham branch
Avoid this estate agent at all costs.. totally unprofessional from start to finish.. I rest my case!!!
5/5
TrustpilotExcellent service
Excellent service, first class
2/5
TrustpilotTried looking up a property on their…
Tried looking up a property on their site and it doesn't even recognise the name of the town! I.wont bother.
1/5
TrustpilotHorrible horrible service
Horrible horrible service! Do not recommend.
1/5
TrustpilotWorst estate agents ever
Worst estate agents ever. All they care about is sales; not their customers. Slowest estate agent in the chain.
4/5
GoogleDespite the issues related to covid I was able to purchase a house with little delay.
1/5
TrustpilotUtterly dreadful
Utterly dreadful. Suppose to be moving a tenant in today but William H Brown has failed to get the paperwork sorted out
1/5
TrustpilotDo not use at all
Do not use at all - they are useless !
5/5
TrustpilotI find the staff and service they…
I find the staff and service they provide wonderful. Titans goes over and above to help you.
1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown York
How many reviews does William H Brown York have?
William H Brown's York office has 1,259 reviews across two platforms: 75 on Google, 1,184 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is William H Brown York's rating?
William H Brown York is rated 2.2 out of 5 across all 1,259 reviews, and 4.9 out of 5 on Google from 75 reviews, checked 9 October 2026.
Where is William H Brown's York office?
William H Brown York, 48 Goodramgate, York, YO1 7LF, York YO1 7LF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.