Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOutstanding- From start to finish of this buying…
From start to finish of this buying process, Barratts have been outstanding. Guiding me through every step of the way, advising and helping. I can’t thank them enough.
Diane · 4 May 2024
Agent replied · 27 October 2024
Hi Diane. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotThank you to Chris
With Chris’s help this has been an easy experience and he has been so helpful answering all my questions.Thank you.
Leah · 19 September 2024
Agent replied · 27 October 2024
Hi Leah. Thank you for taking the time to leave this review, it is very much appreciated. We will pass on your feedback on to Chris and the Romans Quarter team. We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotExcellent customer service from sales…
Excellent customer service from sales rep in Park Edge Doncaster -Keely and Stacy squiresThey gave me a great buying experience for my first home.I would highly recommend both sales representatives
Customer · 23 March 2024
Agent replied · 27 October 2024
Many thanks for taking the time to leave this review. Congratulations on your first home! We’re really pleased to hear of the service you received. We’ll make sure Keely and Stacy gets to see your great feedback! Wishing you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 2/5
TrustpilotThere has 2 items problem issued about…
There has 2 items problem issued about the property until now still not fixed it. I really feel disappointed about Barrett
Coco · 31 August 2024
Agent replied · 27 October 2024
Good morning,Thank you for sharing your review. I am very sorry to read it and hear of your experience. I will transfer your comments to the relevant management team and ask that someone contacts you to resolve these issues.Kind regards, RosUPDATE:Good afternoon.I'm pleased to hear that the relevant team have now been in touch regarding this review.Kind Regards, Charlotte.
★★★★★ 5/5
TrustpilotFantastic from start to finish
Fantastic from start to finish, never pushed us like other companies and were helpful from the first day we came in.
Adam · 31 August 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave this great review, it is very much appreciated here at Barratt Homes. Wishing you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotOur First Home in the UK
The experience was exciting as a first time home buyer and details were given for insights into the structure and environment for reliability and expected sustainability of the property being sold.
Daniel · 26 February 2024
Agent replied · 27 October 2024
Thank you for sharing the start of your experience with Barratt Homes, Daniel. We’ll make sure the team gets to see your great feedback! Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotSpecific Review for Simon
Some praise for Simon who came to finish off somejobs at my house today.Did a great job and went the extra mile with some minor extras.Credit to Barratts.
Anthony · 22 April 2024
Agent replied · 27 October 2024
Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Simon gets to see your great feedback! Kind regards, Charlotte
★★★★★ 5/5
TrustpilotWorking alongside one representative…
Working alongside one representative throughout my buying process...has allowed for smooth and mire efficient communication...and build of trust and relationship
Customer · 9 September 2024
Agent replied · 27 October 2024
Thank you for your review, it is very much appreciated by all of us here at Barratt Homes. We will share your feedback with the Bertelin Fields team. Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotJourney so fsr
The sales staff are the first point of call for your Company. The staff are polite helpful and explain everything clearly. We hope the rest of our sales journey is as good.
Michael · 29 January 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave a review of your experience with us so far, Michael. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotGreat experience
Tracy in the sales office was fantastic and really helpful and the whole process was really stress free. The house is beautiful too more importantly
Quiddle · 14 June 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave us a review, we are pleased to hear you are happy with your new home. We will pass on your feedback to the Bowland Meadow team. We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotEverybody and we mean everybody are so…
Everybody and we mean everybody are so helpful and friendly, they go the extra mile to help. Very happy with the house and finish.
Michael · 30 June 2024
Agent replied · 27 October 2024
Hi Michael. Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. Wishing you many happy years in your new home. Kind regards, Sam
★★★★★ 4/5
TrustpilotAssistance 4Oct 24
Steve the asst.site manager couldn't be more helpful if he tried.Also Lynne over the months was helpfull
Karin · 21 October 2024
Agent replied · 27 October 2024
Hi Karin. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotReview
The support from the Barrat’s team was impeccable. Any questions you have will be answered. Beautiful apartment and thorough information for the upkeep and maintenance of that apartment too.
Louise · 25 March 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave us a review. We are pleased to hear you are happy with your new home and of the service you've received. We’ll make sure the team gets to see your great feedback! Wishing you many happy years in your new home. Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotThe quality of the homes are great
The quality of the homes are great. The staff are friendly and informative helping you all stages of the process of purchasing your desired home. They are flexible and accommodating.
Tyrone · 3 March 2024
Agent replied · 27 October 2024
Good afternoon,Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Ros
★★★★★ 5/5
TrustpilotBuying my house
I had an amazing experience with my sales advisor and Barrett, they were all lovely and went above and beyond to help me
Pamela · 12 July 2024
Agent replied · 27 October 2024
Hi Pamela. Thank you for sharing the start of your experience with Barratt Homes.We’ll make sure the Newton Farm team gets to see your great feedback! Kind regards, Sam
★★★★★ 5/5
TrustpilotProfessional and well organised…
Professional and well organised services through the process. Consistent follow up after move, will definitely recommend.
M · 31 October 2024
Agent replied · 23 November 2024
Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotChris
Chris, our sales executive at the Bernets Nook development was so accomodating and helpful. Made our whole experience of searching for our dream home worthwhile.
Diana · 2 June 2024
Agent replied · 27 October 2024
Hi Diana. Many thanks for taking the time to leave this review. We’re really pleased to hear of the service you received. We’ll make sure Chris gets to see your great feedback! Kind regards, Sam
★★★★★ 3/5
TrustpilotTo be honest I would refer someone to a…
To be honest I would refer someone to a barrats new home for a £1000 but realistically would not buy with barratts again
Mandy · 30 June 2024
Agent replied · 27 October 2024
Hi Mandy. Thank you for your review, it is very much appreciated by all of us here at Barratt Homes.We will pass your feedback onto the relevant team. Kind regards, Sam
★★★★★ 5/5
TrustpilotOur move from Oxfordshire to Formby…
Pinewood Park- Angie and Louise have been brilliant- both so helpful- keep our fingers crossed that our sale goes through so we can enjoy beautiful Formby
Mr · 5 May 2024
Agent replied · 27 October 2024
Hi Peter. Thank you for taking the time to leave a review of your experience with us so far. We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Sam
★★★★★ 5/5
TrustpilotExpert staff swiftly found a safe
Expert staff swiftly found a safe, quiet 3-bedroom home near my current location, allowing me to relocate quickly with my cats.
Isabelle · 30 July 2024
Agent replied · 27 October 2024
Good evening,Many thanks for your lovely review and feedback. We would love to pass this onto the relevant team for you.Where we are unable to locate you on our system we have instructed Trustpilot to gain further information, please do add your development to any correspondence and we will ensure your comments are passed to the correct team. Kind regards, Ros
★★★★★ 5/5
TrustpilotExperienced & Polite Staff
My wife and I were impressed with the way the staff attended to us, explained things & guided us on how to get our Mortgage.
Nelson · 20 May 2024
Agent replied · 27 October 2024
Hi Nelson. Thank you for taking the time to leave this review. We’re really pleased to hear of the service you received. Wishing you many years of health and happiness in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotSuch brilliant customer service so far…
Such brilliant customer service so far with Caroline and pina, nothing seems to much trouble for these ladies,I hope it continues to the move in date, can’t wait
Lorraine · 10 March 2024
Agent replied · 27 October 2024
Thank you for taking the time to leave a review of your experience with us so far. We’ll make sure Caroline and Pina gets to see your great feedback! We wish you all the best for the rest of the journey into your new home. Please do come back and let us know more about your experience once your are in your new home!Kind regards, Charlotte.
★★★★★ 5/5
TrustpilotDawn Cooper and Anthony Langan ..
Dawn Cooper and Anthony Langan ... 5 stars for them. Genuine and with dignity of selfworth. Love it
Zane · 7 September 2024
Agent replied · 27 October 2024
Thank you for your valuable feedback, Zane, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
★★★★★ 5/5
TrustpilotThanks for the amazing team supporting…
Thanks for the amazing team supporting this big decision in my life ( Jenny).
Pau · 8 November 2024
Agent replied · 23 November 2024
Thank you for your valuable feedback, it is very much appreciated! We wish you many happy years in your new home. Kind regards, Sam
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