Trusted Agent profile · York
★★★★★
2,960 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,960 reviews on two platforms, including 803 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
GoogleTo the Coalters Team, and especially Georgina, just a few words to thank you very much for helping us renting a house in York from abroad. You have been very reactive, efficient, and professional. Many thanks, with all best wishes. Miss B & Mr T.
5/5
TrustpilotVery friendly staff who helped to…
Very friendly staff who helped to accommodate our needs whenever they arose.
Thank you for your kind words! We’re delighted to hear that our staff was friendly and accommodating to your needs. Providing excellent service is our priority, and it’s wonderful to know we met your expectations. If you need any further assistance or have any questions, please don’t hesitate to reach out!
5/5
GoogleWe have rented through Linley and Simpson for over 5 years and they have been great! they have handled every issue we have had as renters asap, and made sure our needs were taken care of!
Thank you for your review Adam, we really appreciate your feedback!
5/5
TrustpilotExcellent viewing experience
Yesterday we had a flat viewing with Megan. It was an excellent experience. I would highly recommend Linley and Simpson.
It was a pleasure to view with you, thank you for your kind words!
5/5
TrustpilotFriendly
He was very polite and helpful and also had a good sense of humour. We felt very welcomed to the property.
Thank you for your lovely feedback Drew!
1/5
TrustpilotAwful estate agent
*Upon initial viewing of property we asked for some minor fixes which were agreed and not delivered.*Upon exiting tenancy tried to charge us for the above fixes, taking the proverbial.*Staff unhelpful, unfriendly, rude, particularly in Chapel Allerton. Headingly a bit better to be fair to them.*Threw away some clothing items accidently left at the property upon departure without even asking if I could collect. Some of them were expensive.*Completely over zealous and unfair cleaning charges upon exit of property. We left it in the same condition. They take dozens of photos so make sure you do the same if you're ever unfortunate enough to let a property from this lot.*Do not deal with Linley and Simpson Leeds. They are awful, even for estate agents.*Linley and Simpson Leeds Reviews, Linley and Simpson Chapel Allerton Review, Linley and Simson Headingly Review.
5/5
TrustpilotHelpful
Helpful, easy to speak to and had good informal out the rental property I was viewing!
Thank you for your positive feedback!
5/5
TrustpilotLinley and simpson are so helpful and…
Linley and simpson are so helpful and informative make it easier for us.great thanks to wendy and jodi
Thank you for your kind words, Reina and thank you for your co-operation during the process, Jodie
5/5
TrustpilotLinley&Simpson
Sam at Linley and Simpson has been really helpful at our viewing, and keeping us updated.
It was great to meet you at the property, thank you for taking the time to leave a review. It’s much appreciated.
3/5
TrustpilotBeing kept informed
Not kept up to date regarding communications between solicitors. Staff not very friendly.
5/5
TrustpilotBrilliant viewing with Zak today
Brilliant viewing with Zak today, he was very polite and well mannered. He explained everything to me in detail
So pleased Zak managed to explain everything to you.
4/5
TrustpilotThe person was friendly and…
The person was friendly and well-spoken. Every question we had was answered appropriately, we felt comfortable overall.
Thanks for your review, its very much appreciated!
5/5
TrustpilotI had a flat viewing with Aidan
I had a flat viewing with Aidan, he was very professional and answered all my questions.
Thank you for taking the time to leave a review, I’m glad I was able to help - Aiden
4/5
GoogleAndy is fantastic. Great service and support all round, a top bloke!
5/5
TrustpilotGreat service!
They provided a great service for me when selling my house. The selling team were very friendly and helpful to me. I will recommend Linley & Simpson to my friends and family.
Thank you for such a positive review, thanks for the recommendation!
5/5
TrustpilotCommitment
What stood out was spencer’s commitment to ensuring that i was satisfied with every aspect of the process.
Hi Toby,I appreciate the positive feedback. I know the search was on very limited time but I was determined we would find you a nice place for you and your family to move to.ThanksSpencer
5/5
GoogleJulie at Linley & Simpson York has been fantastic. In fact all of the team there have been fantastic. They efficiently sorted out many items that needed attention in the home we rent. I whole heartedly recommend them to any and all.
1/5
TrustpilotDeceitful
My partner had signed for a house 2 months ago, signed all the papers and guarantor, fees etc. Was told 3 different move-in dates for them to be cancelled, on the day due to branch “miscommunication” and issues within the office. This resulted to him sleeping in his van for months, to which they knew, and did not pull themselves together as a team to sort out the logistics of the contract. After constant nattering between the Leeds and York office, they actually scared off the landlord. Who apparently has been “put off” by Linley and Simpson (York). Called into a meeting today and told he no longer wants to rent and is going to sell privately. And they could have a different property set up for a weeks time. After 2 months of waiting and keeping nearly £3000 deposit, I can say I am truly dissatisfied with their agency. I myself, believe I could’ve done a quicker and better job. 0/5 stars. The only thing can be grateful for is that they were apologetic and are going to compensate. An utter mess.
5/5
TrustpilotEllie showed me round and was very…
Ellie showed me round and was very friendly and helpful. I have now secured a lovely apartment 😊
Many thanks for your review Amy, hope the move goes smoothly!
5/5
TrustpilotFriendly and helpful advice
Spoken to Brad, very friendly and helpful advice, good communication. Good explanation and questions answered, thank you.
Thanks for your review Nicole, I'm glad I could help!
5/5
TrustpilotSally Bird inspection
Sally Bird. Extremely polite and professional on property inspection, thorough but not obtrusive. No complaints at all.
Thank you for taking the time to leave a review!
5/5
TrustpilotGreat viewing
Great viewing, well delivered by Sam. Tackled all the questions and did an excellent job showing us round the property.
It was great to meet you at the property, thank you for leaving a review and all the best with your property search.
5/5
GoogleI can’t say much about agencies, but our agent from Linley & Simpson in York, Grant P, has been truly extraordinary. He has gone above and beyond to help us and we are very grateful to him.
Thank you Veronica for your lovely review and feedback. Grant will lovereading what you wrote about him!
5/5
TrustpilotI had a really great experience with…
I had a really great experience with the team at Linley and Simpson, specially Spencer Williamson who was handling my viewings.
Hi Muhammad, thank you for taking the time to leave the positive feedback.I’m glad I was able to help you find a new home in the city and hope you will be very happy in the property.
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