Every review we hold for the York office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotMe and my partner rented our first…
Me and my partner rented our first house through this company for almost a year. They were a nightmare to begin with, we dealt with the branch in Bingley. They contacted us to say that the landlord needed his house back as he was moving his nephew in who lived down south. They gave us 3 months notice, but then told us that we had to give them 2 months notice before we move out. We was struggling to find another house to rent as no one else wanted to wait 2 months for us to move in. We was told by the manager of another company that that is absolute nonsense and the notice should never be 2 months and we will miss out on a lot of houses because of this. When we rang linley and simpson they said they will 'ask the landlord if he's ok with a month' which has nothing to do with the landlord as everything is written up in a contract and it is up to the agency. They then agreed for us to give them a months notice. Once we had moved out they wouldn't give us the bond back as the 'hob was overused and scratched. The hob was brand new when we moved in and we only lived there for 9 months so there. They was also constantly rude on the phone and really difficult to deal with.
Inga · 24 February 2022
★★★★★ 5/5
GoogleLinley and Simpson has provided such a great service taken me through the purchasing process. A big thank to Rebecca and the team who had been so helpful and professional. You have made the purchasing experience so pleasant and easy for me!
Jia · 2 October 2019
★★★★★ 5/5
TrustpilotInspection by Carl
Inspection carried out by Carl. Very friendly and polite and visit carried out promptly and quickly.
Daniel · 18 August 2024
Agent replied · 24 August 2024
Thank you for taking the time to leave a review for Carl, we are really pleased to hear that you had a great experience on your property inspection!
★★★★★ 5/5
TrustpilotFlat viewing with Samual Priestley
Met with Samual Priestley today for a flat viewing. Very welcoming, friendly and answered all the questions I had. Great experience
Stacey · 21 May 2024
Agent replied · 24 August 2024
It was great to meet you at the property, glad I could answer all your question!
★★★★★ 5/5
TrustpilotProfessional Viewing Service
Megan, the agent we worked with, was knowledgeable and responsive, effectively addressing our inquiries and providing valuable assistance throughout the process.
Huw · 20 May 2024
Agent replied · 24 August 2024
Thank you very much for leaving such a kind review, it was a pleasure to help you!
★★★★★ 5/5
Trustpiloti am really happy with all services of…
i am really happy with all services of Linley & simpson,Rachel urry is doing a great job really appreciating her effort.
RAHUL · 20 May 2024
Agent replied · 24 August 2024
Thank you Rahul for the leaving the comment. I am always happy to help!
★★★★★ 5/5
TrustpilotAs a landlord based outside of Leeds I…
As a landlord based outside of Leeds I rely on L&S to manage everything. I trust them to make logical and quick decisions, provide me with sensible options, connect me to reliable tradespeople, and source and screen tenants. Would recommend.
Angela · 16 December 2024
★★★★★ 5/5
TrustpilotGreat service as always from Jordan and…
Great service as always from Jordan and Zak at Linley and Simpson, Sheffield!
Claire · 1 October 2024
Agent replied · 22 October 2024
Thank you for the lovely feedback and review Claire!
★★★★★ 5/5
TrustpilotHelpful phone conversation to sort out…
Helpful phone conversation to sort out some viewings at a convenient time for me. Really smooth process
Cameron · 26 July 2024
Agent replied · 24 August 2024
Thank you for your positive feedback!
★★★★★ 5/5
TrustpilotViewed an apartment with Megan
Viewed an apartment with Megan. Very informative and polite. Linley & Simpson great to deal with so far.
Luke · 9 July 2024
Agent replied · 24 August 2024
Thank you very much for your review Luke, we really appreciate your feedback and we are pleased to hear Megan was informative and polite!
★★★★★ 5/5
GoogleAlways an exceptional service from L&S. Have been with them for several years and great to know I've left my property in safe hands. Laura Pugh on the sales team especially has been a great contact point! Keep up the good work.
Naomi · 5 November 2022
Agent replied · 1 October 2023
Thanks Naomi, your property is definitely in safe hands!
Laura will be so pleased with what you wrote so thank you for giving us such positive feedback.
★★★★★ 5/5
TrustpilotRenting process is easy with them.
Very robust process and can be done easily on any device. They made renting easy with no big hassle.
Ahmed · 18 June 2024
Agent replied · 24 August 2024
Thank you for your feedback! We're delighted to hear that you found our process robust and easy to use on any device. Making renting hassle-free is one of our top priorities, and we're glad we could meet your expectations. We appreciate your kind words and look forward to assisting you in the future!
★★★★★ 5/5
GoogleThe service I received from Jack Drewitt was first class. From initial enquiry to viewing was very fast and professionally dealt with. The extra care taken to ensure covid compliance was also highly appreciated.
Matt · 1 October 2021
★★★★★ 5/5
TrustpilotIt was a great experience
It was a great experience. Sophia explained everything really well. I am totally satisfied with her service.
DICTY · 23 July 2024
Agent replied · 24 August 2024
Thank you Dicty for your lovely review, i look forward to assisting you further in your property search
★★★★★ 1/5
TrustpilotAVOID! If you’re selling, look elsewhere!
Had an agent from Linley and Simpson wetherby office come to value our house, as we are considering selling. She spent around an hour chatting and taking measurements before leaving and promising to get back to us within 2-3 days. Think she was more interested in the free cup of coffee and getting out of the office because she didn't get back to us with a valuation, despite multiple phone calls and emails requesting her to get back to us. Safe to say we will be avoiding selling our house with this agency at all costs. Wouldn't recommend this agency to my worst enemy.
BG · 17 January 2022
★★★★★ 5/5
TrustpilotVery professional and friendly.
Very professional and friendly.Answer all my questions to my satisfaction
Mohamed · 11 November 2024
Agent replied · 29 December 2024
Thank you for your feedback! We’re delighted to hear that you found our service both professional and friendly, and that all your questions were answered to your satisfaction!
★★★★★ 5/5
TrustpilotA very professional service
A very professional service handled by Lisa Halifax which resulted in sourcing a new tenant quickly
Linda · 5 August 2024
Agent replied · 22 October 2024
Thank you for your feedback! We’re pleased to hear that Lisa Halifax provided a professional service and helped find a new tenant quickly. If you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to help!
★★★★★ 5/5
GoogleI spoke with a letting agent Harry of Linley & Simpson over the phone, he was patient and courteous with how he answered my inquiry. I recommend Linley & Simpson anytime.
Franklyn · 27 September 2023
Agent replied · 26 November 2023
Nice to chat with you Franklyn,
You know where to find me if you have any further questions.
All the best,
★★★★★ 1/5
TrustpilotThey won't refund deposit
They won't refund depositThey took £800 for cleaning oven Avoid them,are very dishonest
Veronica · 22 September 2024
Agent replied · 22 October 2024
Hello,Thank you for your feedback, though I believe it is entirely inaccurate.Upon reviewing your account, I can see that there is an amount currently in dispute related to two issues, one of which involves the oven cleaning. The disputed amount is not £800, and no funds have been withheld by us. An adjudication will be conducted, and a decision will be made based on the findings.
★★★★★ 5/5
TrustpilotThe staff was extremely helpful
The staff was extremely helpful, showing us all parts of the bulding and explained the process clearly.
Amid · 16 July 2024
Agent replied · 24 August 2024
Thank you for sharing your experience! We're glad to hear that our staff was able to assist you effectively by providing a thorough tour of the building and explaining the process clearly. It's our goal to make every step as smooth and transparent as possible.Your kind words are much appreciated. If there's anything else we can do for you, please don't hesitate to reach out. We're here to help!
★★★★★ 5/5
GoogleI recently acquired a property that required some attention. Cal at L&S in York has been extremely helpful throughout the works - putting me in touch with good tradesmen and co-ordinating with tenants throughout. What could have been a stressful process ran quite smoothly!
Gareth · 2 October 2017
★★★★★ 5/5
TrustpilotThe guys were quite friendly and…
The guys were quite friendly and professional at the same time.
Stanley · 23 October 2024
Agent replied · 29 December 2024
Thank you for your kind words! We're glad to hear that you found our team friendly and professional. We strive to create a welcoming atmosphere while maintaining high standards of service. If you need any assistance in the future, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotExcellent communication throughout
Excellent communication throughout. Friendly and efficient service. Reasonable Fees. Quickly found prospective tenants and secured tenancy on my behalf.
Chris · 9 June 2024
Agent replied · 24 August 2024
Thanks for taking the time to complete this review, I am pleased we have managed to let your property so quickly!
★★★★★ 5/5
TrustpilotWonderful staffs
Hayley Oldfield thank you for the support Wonderful staffs, helped us a lot Thank you guys
Vishnu · 31 July 2024
Agent replied · 24 August 2024
Thank you for your kind review. It was a pleasure helping you find your new home!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
