Trusted Agent profile · York

Linley & Simpson York reviews

4.6

★★★★★ Excellent

2,957 reviews across 2 platforms

2 Low Ousegate, York, YO1 9QU

Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,957 reviews on two platforms, including 803 Google reviews rated 4.4.

Google logo

4.4 / 5

803

Reviews on Google

This office

Trustpilot logo

2,154

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the York office, from every platform, shown as written. First names only.

5/5

Google

I popped into the York branch to find out about the rental process, having been a homeowner for the past 15yrs. Harry was very helpful and explained the process clearly, a credit to the firm.

Andy · 1 September 2023

Agent replied · 1 October 2023

Andy, it was nice to chat in person. Wishing you all the best.

5/5

Trustpilot

the company has been great

the company has been great, made me starting renting really easy. Zak has been fab and kept communication open and super helpful

Leya · 7 June 2024

Agent replied · 24 August 2024

So pleased it has been fab with great communication and that Zak has helped out Leya!

5/5

Trustpilot

Aiden was Super friendly

Aiden was Super friendly, couldn’t be more accommodating when having a viewing, nothing was too much, and all my questions were answered!

Becky · 7 June 2024

Agent replied · 24 August 2024

Thank you for the kind words, hopefully things work out in the future. - Aiden

5/5

Google

Grant has been amazing to work with! He took time to understand our needs and has been integral in finding the perfect spot for us. I really appreciate his responsiveness and super helpful information on the neighbourhood.

Nicole · 3 July 2023

Agent replied · 1 October 2023

Thank you for your lovely review, you’ve been a pleasure to deal with!

5/5

Trustpilot

Spencer and Luke were a real support…

Spencer and Luke were a real support and ensured the process was really smooth and swift for us!

Manan · 15 August 2024

Agent replied · 22 October 2024

Hi Manan, Thanks for taking time to leave the positive feedback, we really appreciate it.Letting apartments shouldn't be as stressful as it can be, sometimes. We try to listen to what people want and if we have it, we try to it right on the brief.Glad we found a great option for you to move to.ThanksSpencer & Luke

5/5

Trustpilot

Amazing service provided by Rebecca

Experienced a major fault with an appliance which I raised promptly through the repairs portal. Rebecca managed the process from first point of contact to resolution and I couldn't be happier with the way she dealt with the situation. She has been proactive in liaising with the landlord and keeping me up to date throughout the entire process. Remarkable service as always from Linley & Simpson.

Josh · 15 August 2024

Agent replied · 22 October 2024

Thank you for your positive feedback. Glad I could have been of help to ensure you was provided with a helpful service throughout your maintenance query.

5/5

Trustpilot

Bradley is really patient and helpful

Bradley is really patient and helpful. It was one of the best experiences of house hunting. Thank you Bradley!!

张瀚月 · 29 July 2024

Agent replied · 24 August 2024

Thank you very much for your kind words and review, I am glad you had the best experience with us. All the best!

5/5

Trustpilot

Having just started viewing properties…

Having just started viewing properties for a rental, the process couldn't have been smoother with Linley & Simpson. Scott showed me around the property, the tenants were in there which made it difficult however he was thorough & gave me all the information I needed. He knew the property inside out and gave me all the detail surrounding renting and the process. Super friendly and knew his stuff!

Grace · 9 July 2024

Agent replied · 24 August 2024

Thank you for your feedback Grace, I am glad I was able to help!

5/5

Google

Harry Russell. This is the reason why I gave this rental company 5 stars. Because, 1) although I speak little English, he helped me understand the issues with his ability to speak simple words and use translations when necessary, and explain the procedures clearly. 2) When I entered the agency, their smiling and friendly approach made me feel friendly and like home. When I buy a house in the future, I would definitely want to work with Harry again because he can understand me very well. If you are renting or buying or have any problems, don't worry, Harry will take care of it. Thanks for everything Harry :)

Ferit · 5 November 2023

Agent replied · 26 November 2023

Ferit, you have been an absolute pleasure to work with. I look forward to trying your famous spaghetti carbonara! Keep well, Harry

5/5

Trustpilot

Great viewing

I had Kirk show me around the daisy spring works apartment. He was dealt a bad hand with the tenant only telling him moments before the tour. Instead of cancelling he took me to a similar apartment. He was very good at addressing concerns and questions and was very good with showing me the whole building and where the apartment I would be renting was situated.

Jaime · 12 August 2024

Agent replied · 22 October 2024

We are really pleased that Kirk managed to find you something else to view after the tenant refused access, thanks for taking the time for the review!

5/5

Trustpilot

Great communication throughout my…

Great communication throughout my tenancy with linely & Simpson York. Special thanks to Aydin for an easy and successful end of tenancy:) Thank you all

Ellie · 5 April 2024

Agent replied · 22 October 2024

Thank you for taking the time to leave a review, we value your opinion and we are glad you had a very easy process during your moving phase!

5/5

Trustpilot

Tyla Lyman

Tyla is very efficient & has kept me constantly updated by email & telephone throughout the process.

H · 28 August 2024

Agent replied · 22 October 2024

Thank you Helen, it’s a pleasure to work with you. I am pleased you are happy with our services. Kind regards,Tyla

5/5

Trustpilot

I told Amina what we wanted in a…

I told Amina what we wanted in a property and within a day or so we came to leeds to view some that she had planned out for us ticked every box that we had asked for and now within a day we have agreed to move into one of her suggestions, by far the best property I’ve seen for our needs of searching for 7 weeks so happy with our experience

Joseph · 24 April 2024

Agent replied · 24 August 2024

Thank you so much Joe for your thoughtful review. I am so glad I was able to find you a nice apartment, I hope everything goes well with your move in. Feel free to get in touch if you have any questions.

5/5

Trustpilot

Samuel Priestly was so friendly and…

Samuel Priestly was so friendly and helpful he made the viewing a good one, allowing time and answering questions

Lorraine · 24 July 2024

Agent replied · 24 August 2024

Thank you for leaving a review, I’m glad I could be so helpful on the viewing. All the best.

5/5

Trustpilot

Great experience

I had a wonderful experience with Linley & Simpson for my renting process. Megan was super helpful and communicated quickly.

Sumreet · 6 July 2024

Agent replied · 24 August 2024

I am so happy to hear that you feel that I was helpful in your property search, thank you for your kind words!

5/5

Trustpilot

10/10 Service.

Zak was very helpful, talked me through the whole process of the property viewing, was a thorough viewing, asked plenty of questions.

IF · 30 May 2024

Agent replied · 24 August 2024

Lovely to hear Zak helped and answered all your questions!

5/5

Trustpilot

Amy has been really helpful,and got on…

Amy has been really helpful,and got on with it. Thanks

Graham · 12 December 2024

Agent replied · 29 December 2024

Thank you for your lovely review Graham. You are more then welcome. Look forward to working with you in the future. Kind Regards Amy

5/5

Trustpilot

Excellent advice and service from Kelly…

Excellent advice and service from Kelly and the team who were great handling and dealing with my rental property First class

Chris · 16 June 2024

Agent replied · 24 August 2024

It is a pleasure to help and give people advice on their rental properties, thanks for the review!

5/5

Trustpilot

Very helpful team and accomdating to…

Very helpful team and accomdating to any needs. Bradley and Luke were extremely helpful in helping us find a property to rent.

Noah · 28 May 2024

Agent replied · 24 August 2024

Thanks Noah, for your feedback!

5/5

Trustpilot

Viewing

I had a great experience viewing the property. Sam was very helpful and answered all of our questions.

Consumer · 6 August 2024

Agent replied · 22 October 2024

Thank you for the review. I’m glad you left the viewing feeling comfortable and all your questions answered.

5/5

Google

I am Dr Shrushtee Mashru from India and I can across Linley and Simpson. They have been great in showing the best options they could. Courtney benson has been great and has shown me the best options. When I reached for my property viewing, Andrew Grice had been assigned for helping me with the viewing. He is very punctual and helpful. He is a good listener and gave me a great clarity related my questions or doubts. His communication skills are great !!! He deserves to be promoted as company will really reach great heights with people like him. Wish him good luck !!!!

Shrushtee · 27 October 2023

Agent replied · 26 November 2023

Hi Shrushtee Thanks for the recommendation and such kind words. It was a pleasure meeting you. I hope you have the best time living in York! All the best. Andy

5/5

Google

I am a Dental practitioner and I want to write down a special review for Ms Courtney Benson. She gave me a warm welcoming with a Smile as being a Dentist I value people’s smile. She took my all details related the properties which I was interested. I would request the head of this company to promote her to the best position you can in your company as she deserves it. I am sure she will be able to help to find the best property.Wishing her all the very best in her future endeavour.

S · 27 October 2023

Agent replied · 26 November 2023

Thank you for such kind words Shrushtee. It was a pleasure to meet you, I’m looking forward to helping you find your new home. All the best, Courtney

5/5

Trustpilot

Outstanding staff

Helped me and my pregnant wife get our ideal home before baby comes ,excellent staff who put clients first ,received great help from a gentleman named Morgan ,he is patient, polite , he made sure we viewed a wide range of properties before making our decision ,he is an outstanding employee ,fully put clients needs first and thanks to him we are well settled in a comfortable home

Eddy · 2 July 2024

Agent replied · 24 August 2024

Thank you for your kind words about Morgan and glad he could help you out!

5/5

Trustpilot

Maddie Saltmer has been a great help…

Maddie Saltmer has been a great help and good communicator with renting out our property!

Roger · 24 September 2024

Agent replied · 22 October 2024

Hi Roger, Thank you so much for your review, I am pleased you are happy with the service!- Maddie

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