Trusted Agent profile · York
★★★★★
2,957 reviews across 2 platforms
2 Low Ousegate, York, YO1 9QU
Linley & Simpson's office in York, at 2 Low Ousegate, is rated 4.6 out of 5 across 2,957 reviews on two platforms, including 803 Google reviews rated 4.4.
Every review we hold for the York office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat Customer Service
Spoke to a lovely, polite lady called Grace who was extremely helpful and friendly. Looking forward to our viewing- Thank you Grace!
It sounds like you had a pleasant experience with Grace! It's always nice to encounter someone who is both helpful and friendly. Enjoy your viewing, and I hope everything goes smoothly for you. Grace sounds like she made a positive impact already!
5/5
TrustpilotImpressive
Very professional organisation. Mairi kept me informed and dealt with me in very considerate and professional manner.
Thank you for your kind feedback! We're delighted to hear that Mairi provided you with professional and considerate service. Keeping you informed is a priority for us, and we’re glad to know you had a positive experience. If you need further assistance, feel free to reach out!
5/5
TrustpilotThank you
Thank you very much to both Bradley and Spencer for their help in finding our flat. Both were very helpful and kind.
Hi Rachel,Thanks for taking the time to leave some positive feedback about your letting experience with Linley and SimpsonWe know how incredibly busy you are as a new doctor so I am glad that Brad and I were able to solve your property search and find you a great new apartment in the city.Good luck with the move and the new job.ThanksSpencer
4/5
TrustpilotSam was very accommodating and helpful
Sam was very accommodating and helpful. However, there are questions that he cannot answer as he said his colleague is usually handling the said property
Thanks for your review Jerome!
5/5
TrustpilotSpencer was an excellent agent
Spencer was an excellent agent. Extremely polite and courteous and even held the umbrella over my head when it was raining. Brilliant realtor.
Hi Leigh,Thank you for the really positive feedback. It's always good to know we're ticking the right boxes when it comes to customer service.Really glad I was able to find you the right property in the right location.Enjoy the moveThanksSpencer
5/5
GoogleExcellent service in finding us a tenant. Particular kudos goes to Kayleigh from the york branch , who has been absolutely outstanding to help us and our tenant move in with tight timeframes . At all times Kayleigh has been available , going over and above to keep us updated . Kayleigh is an asset to the branch and to the brand . A pleasure to deal with , thank you Kayleigh .
5/5
TrustpilotAmina was very helpful
Amina was very helpful! Process was quick and Amina is very responsive to my questions and queries!
Thank you for your great feedback! We're thrilled to hear that Amina was helpful and responsive throughout the process. If you have any more questions or need further assistance, don't hesitate to reach out!
5/5
TrustpilotSally is always a pleasure to deal with…
Sally is always a pleasure to deal with and always gets any issues resolved and dealt with in a prompt and effective manor.
Thank you for such positive feedback, we appreciate you taking the time to leave a review!
5/5
TrustpilotZak was so helpful when showing me…
Zak was so helpful when showing me round a rental property today, and finding places that suited my budget and needs. Thanks so much!
We always endeavour to help and match the right people to the right properties, super pleased Zak helped you!
5/5
TrustpilotIt was really quick and easy
It was really quick and easy. Kirk has been extremely helpful via email throughout the processes and key collection and moving in was super easy.
5/5
TrustpilotFantastic team!
I just want to thank Ruby from the Bingley branch for making buying and selling a smooth experience, she kept us up to date every step of the way and went above and beyond to ensure we completed on time!Thanks Ruby x
Thank you so much for letting us know how well Ruby is doing. We are pleased that everything went smoothly. We wish you all the best for the future!
5/5
TrustpilotMegan, Jordan & team
Megan, Jordan and their team, have been unbelievably friendly and helpful while looking for a property. It is such a stressful job looking for places and finding something in budget, and this team have gone above and beyond helping me find a place while supporting me along the way. Such a great group of people to take the stress off while finding out what's best for your needs. Thanks again!
Fantastic thanks Harley we appreciate the feedback!
5/5
TrustpilotI knew nothing about renting property…
I knew nothing about renting property until we met Spencer Williamson. After choosing to place our property search in the hands of one agent instead of several it was important the choices we received were on point.We made the right choice and Spencer explained so much about how rentals worked and presented us with two fabulous properties. Very happy with the choice and looking forward to moving in next week.
Hi Andy Thanks for taking the time to feedback on your experience. Leeds is a tough market, my job is to help viewers survive it and hopefully find the right place to move to. Glad you were happy with my approach.Many thanksSpencer
5/5
TrustpilotI was a bit lost and linley and simpson…
I was a bit lost and linley and simpson was great .Mark was excellent and picked me up for my appointments. First class company and service
Good Afternoon ThulaniWas a great pleasure to see you and to help you with your search .It’s always difficult when you are new to the area but I sincerely hope you find your perfect home Kind regards Mark
5/5
TrustpilotBrad.G
Brad.G was very helpful and got in touch multiple times the same day to discuss my options. Thanks Brad. G!
Hi Alyx, thanks for the review, and I wish you the best of luck in your search!
5/5
TrustpilotSorted my problem quickly!
Called today and spoke to Jennifer, (Leeds) who sorted my problem with the portal within an hour, great service!
Thank you for your positive review and I’m glad you’re happy with our quick service.
5/5
TrustpilotProfessional all the way
We have been dealing with Georgia who works from the Ilkley branch and from day one Georgia as proven to be very professional and helpful right from the start. I would recommend this young lady with no hesitation.
5/5
TrustpilotVery happy with the customer service!
A big thank you to Linley & Simpson for helping me find my new home. They were very accommodating and considerate of my preferences.Special thanks to Amina :) for all your help. Really appreciate it.Thanks to Jada and team. Wishing you the best!
5/5
GoogleI have been letting through Linley & Simpson for many years now and they never fail to deliver. The service is outstanding which it is one of the reasons I always like to find properties through them. Jack Drewitt was lovely and very personable. Thank you for the great service as always :)
Thanks for the review Iona, we appreciate you taking the time to tell us how we are doing Leon Green Customer Service Manager
5/5
TrustpilotDi Capua on Chapel Lane!
Sophia answered all of my questions carefully and with appreciated detail and helped to organise the best viewing possible for me in a unique situation. She had a great telephone manner and I felt listened to properly with a warm energy to match. She also enquired as to any further assistance I might need and has been incredibly responsive via email which I find very calming in a time of stressful transitioning.
Thank you for your kind words, James! It was a pleasure speaking with you and I’m glad to have helped getting your viewing booked in promptly; fingers crossed that this is the one for you! Many Thanks, Sophia
5/5
TrustpilotSam was patient with me and answered…
Sam was patient with me and answered all my questions. He was very professional in his work. Thanks
Thank you for leaving a review, we always strive for a professional and informative service. All the best.
5/5
TrustpilotKieran was incredibly helpful…
Kieran was incredibly helpful throughout the whole process and seemed genuinely happy for us to have found our house!
Thank you very much for your review Bryony. We hope you love your new home. All the best for the future, Team Headingley!
5/5
Trustpilot5* Zak
I was dealing with a customer query with Zak J, very polite and easy going, a pleasure to work with, thanks Zak!
Amazing review, glad Zak was on hand to help!
5/5
TrustpilotThank you Luke
Thank you Luke was professional and responded quickly to my concerns.
Thank you so much for the kind words Janique, these mean a lot. I’m thrilled that we have found such a great tenant before the holiday’s, and wish you a lovely new year!
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