Hunters Haxby & Strensall Areas reviews

★★★★★ 1/5

Trustpilot

I phoned up a interest in a property…

I phoned up a interest in a property and got a private mobile number saying she worked for hunters, the next 2 days I bombarded with calls and 2 booked appointments. I politely asked to be left alone then a call literally 20 mins later and again the next day to see if I was attending a meeting with her and her husband on a Sunday. What is going on here if anyone can shed any light on this , I was so stressed out I blocked her. I wouldn't go to these if they were last estate agents left. Garbage

Darren · 25 July 2025

★★★★★ 1/5

Google

AVOID AT ALL COSTS! The most painful experience of attempting to purchase a house. After negotiating through Ian and having an offer accepted… that’s where it went downhill. No communication, no callbacks when promised. Everything you expect from an estate agent just didn’t transpire. I was that fed up from the complete lack of communication, I went looking for the office at which I stood outside the address and called the number for Hunters. Upon calling the number from my mobile, Ian answers “ Neil, I’ll give you a call back… I’m just on a viewing”. How did he know it was me when I was ringing the office? Yet again, 5 hours passed and no callback. We ended up pulling out of purchasing the property through Hunters. 1. Because the situation of who we were purchasing from didn’t progress. 2. I did everything I could to not purchase a property through Hunters for the sheer satisfaction. Seriously people….. AVOID!

Neil · 28 April 2024

★★★★★ 5/5

Google

Ian and Claire were always available with sound and realistic advice on the sale of an unoccupied property (by executors), handled all the day-to-day practical tasks calmly and professionally, and stayed in regular contact. The property and circumstances were not straightforward, and no sooner had an offer had been made and accepted, than we were into COVID-19 lockdown. But everything went through in reasonable time.PositiveResponsiveness

Paul · 26 October 2020

★★★★★ 1/5

Trustpilot

Leaving flats on zoopla that have been…

Leaving flats on zoopla that have been unavailable for ages- really really annoying i hate you- sad that I can't harm your ratings more but you already have a terrible score

Alice · 1 September 2026

★★★★★ 1/5

Trustpilot

I would strongly advise others to think…

I would strongly advise others to think twice before renting through this estate agent. When we signed our tenancy agreement, the property was advertised and agreed with included parking, which was a key factor in our decision to rent the flat.

Ella · 15 June 2026

★★★★★ 5/5

Trustpilot

We currently have our house on the…

We currently have our house on the market in York .We visited hunters on Saturday and received excellent service from the sales associate in hunters.We discussed our current position and She was able to support and guide us in terms of how the Current Market is performing ,she gave us valuable advice going forward.The service We received was very professional,helpful,not pushy and genuine. We came away feeling that she had listened to what our ultimate dream location would be for our family .I think the sales associate name was Jan .We will definitely be in touch .Many thanks for your time .

Kerry · 5 March 2023

★★★★★ 1/5

Trustpilot

Do not use for rentals

Do not use for rentals. There is a cost of living crisis of which this company is taking advantage of it with overvalued properties and fees. I paid a holding fee which equates to one weeks rent whilst going through necessary checks. I was truthful that I had a little adverse credit from over 5 years ago but I had an amazing reference from my current landlord of 10 years (of which they knew him as he uses them for some of his properties) plus a steady job. It was taking this agent over a week to get back to me about anything, never returned calls and I was growing concerned. Unbeknown to me, if you also don’t earn three times the rent of the property, you will also fail their checks as they will deem you unable to afford payments. I tried arguing that I could afford it because even after rent, I still had over £1k left and it’s a little unfair to set such judgments on people. They even agreed that they knew I could afford it but it wasn’t up to them but down to their policies etc. I couldn’t get a guarantor which prompted them to say didn’t I have a partner who could move in to bump up the financial figures or guarantor me. Therefore I ended up losing my ‘holding fee’ which is a considerate sum and if this company does this to 10 people a week, they are making a packet for nothing. What gives them The right to put people over a barrel like this?!!! It’s extortion!!! Especially with the current climate and people needing homes and struggling with increasing prices of food, gas and electric. A house is a necessity, people need to live and be safe but this agent seems to be very discriminatory and setting unrealistic benchmarks.

Liz · 13 January 2023

★★★★★ 1/5

Trustpilot

I would never ever used this Company…

I would never ever used this Company again. They failed to tell my tennent I was selling up, because of mortgage increases, I even even emailed them. Heard nothing so I assumed they had told the tennent. Two months later when I thought I'd have my property back, they told me they hadn't told the tennent. Also the tennent flooded my bathroom and cost me £2000 to fix!

Stephen · 28 October 2025

★★★★★ 5/5

Google

Ian was extremely helpful and knowledgeable when assisting on our recent house buying experience, would definitely recommend.

Matt · 10 November 2024

★★★★★ 5/5

Trustpilot

Professional Friendly service

Having sold several properties in the past, the service I have received from Emma Bell in Annan Dumfries and Galloway has been exceptional. With her 20 years experience in marketing properties, I found her advice and professionalism second to none.Very friendly, fully informed and as passionate as I am about my property.Her examples of similar properties was really helpful.

Customer · 8 May 2024

★★★★★ 5/5

Google

Ian and Claire helped me purchase my bungalow after 18 months of searching. I was beginning to think I would never find the right place, but timing is everything. Claire was wonderful through every step of the purchase as this was my first property purchase in the UK. I would highly recommend them, they are a wonderful team. Kim Lacey.

Kim · 26 October 2020

★★★★★ 5/5

Google

We had great service from Ian Dunlop with the recent sale of a relatives house. As we do not live nearby we found Ian’s clear communication and suggestions really helpful. He made the sale less stressful for us and was professional in all our dealings with him. If we sold a house locally we would definitely recommend him.

Chris · 23 January 2025

★★★★★ 4/5

Trustpilot

Hunters Estate - Demi May

Demi May was my first point of contact who communicated effectively and efficiently between me, the buyer, and the seller. Demi was amiable, astute listener and professional in the way she facilitated the next steps of the purchasing process. Her effective communication skills enabled me to secure multiple viewings with ease. I would strongly recommend Demi May to any company who is looking to appoint someone reliable, kind and proactive. Indi

Indi · 15 July 2023

★★★★★ 1/5

Trustpilot

Tried to use twice but no one every rings back

Tried twice but no one every rings back.or follows up on enquiries. Once to rent a house and once to sell - 12 months apart.

AB · 4 September 2026

★★★★★ 5/5

Facebook

Ian and Claire have sold two houses for my father and me in the last year. Their service has always been excellent, never less than totally professional. When some problems arose while selling my father's house, Ian went above and beyond what could be reasonably expected to help resolve the problems and maintain the completion date. I have absolutely no hesitation in recommending them.

David · 6 November 2018

★★★★★ 5/5

Trustpilot

I had an outstanding experience working…

I had an outstanding experience working with Gary as my estate agent. From the very beginning, he was professional, approachable, and incredibly knowledgeable about the market. He took the time to understand my needs and guided me through every step of the process with clarity and patience.

Janet · 26 March 2026

★★★★★ 5/5

Trustpilot

The Amazing Sandra

I had a viewing in windmill road gillingham on saturday I was early for my appointment and greeted by sandra. I have had lots of viewings with other estate agents recently but sandra was def the best. Her professionalism was amazing she was very honest which is rare for most estate agents :) and she knew everything about each room before we stepped in it. Sandra's knowledge of the area was great regarding parking near by facilities. Clearly she did her research before the viewing. I feel she is a real credit to the company and everybody should learn from her how to conduct a viewing in a professional way. She should be the face of customer experience for the whole industry not just hunters. I understand this is a sales environment and results won't always reflect how good or valuable a person is but hunters def should invest in this one for long term as the old saying goes people buy from people. Thank you so much Sandra :)

Arshad · 2 August 2022

★★★★★ 5/5

Google

Fantastic service from Ian and the team from start to finish. Hunters do a great job when you either want to buy or sell and have had great experiences both times.

Steve · 30 December 2023

★★★★★ 5/5

Trustpilot

My brother and I contacted Hunters…

My brother and I contacted Hunters recently in relation to a 6 bedroom detached house with extensive parking & gardens in Buntingford Hertfordshire. We arranged an appointment with their employee Laura. My brother and I were so impressed by Laura from our first meeting in relation to her knowledge of lettings. She proved herself to be highly efficient and courteous during the following week and arranged all the certification, photos & floor plans for the letting with the individual contractors and in addition to providing us with beautiful Client brochures posted it on Rightmove within a very short time scale. I would highly recommend Laura and Hunters.

Cancer · 26 July 2022

★★★★★ 5/5

Google

Ian is very friendly, accommodating and patient.

Beryl · 7 February 2025

★★★★★ 5/5

Google

Recently sold my property in New Earswick with Hunters of Haxby and Strensall. Ian and Claire were polite, professional and their local knowledge was a great advantage. During a difficult sale (unrelated to the agents) they provided help where ever possible, were up to date with the situation and easily contactable. I would thoroughly recommend the team at Hunters of Haxby.

Jennifer · 27 October 2019

★★★★★ 5/5

Google

We bought through Hunters in Haxby and they were great! We spoke to them regularly and they insured that the process was smooth. Claire kept on top of everything and kept us updated which we appreciated a lot as our estate agents for our house sale weren’t very communicative. Thanks for your help!PositiveProfessionalism

Jennifer · 26 October 2021

★★★★★ 1/5

Trustpilot

Viewed a rental property

Viewed a rental property. I wanted to proceed but then told they wanted to collect more interest and no communication whatsoever.

Darren · 14 September 2026

★★★★★ 5/5

Trustpilot

I recently sold 3 houses with Hunters…

I recently sold 3 houses with Hunters in Gateshead and I have to say Hunters did a job a great job for me. A couple of the sales were not straight forward but they managed to get the sales over the line and and showed great worth ethic and professionalism. Rob is always on the other side of the phone going the extra mile to help out. They also managed my rentals and did an amazing job finding me great tenants. I have no doubt in recommending their services to anyone looking to buy sell or rent property in Gateshead and around. Anthony Jowers

Anthony · 24 May 2022